URGENT ESCALATION REQUEST – Accidental Deletion of Business Account and Critical Project File

Dear Figma Support Team,

I am reaching out with an urgent and sincere request to escalate our support case (#2247423) to your technical or account recovery team.

On November 6, 2026, I accidentally deleted our company's Figma account, which contained all of our business projects, design files, and years of important work.

This account was essential to our daily operations, and losing access to these files has created an extremely serious situation for our company.

I fully understand that account deletion may be permanent and that recovery might not be guaranteed. However, I am asking you to please make every possible effort to investigate whether the account or any of its files can still be recovered.

Even if restoring the account itself is not possible, recovering our project files, even partially, would be incredibly valuable to us.

Could you please:

• Escalate ticket #2247423 as urgent to the appropriate technical or account recovery team.

• Check whether any backups, retained data, or other recovery options are still available.

• Confirm whether there is any possibility of restoring the deleted account or recovering its project files.

• Let us know immediately if any additional information, identity verification, or action is required from our side.

Time is extremely important to us, and we are concerned that any remaining recovery opportunities may become unavailable as more time passes.

I sincerely ask you not to close this case without exploring every possible recovery option.

We would be deeply grateful if someone from your team could personally review this situation and help us find a solution.

Please treat this as an urgent business-critical request. We truly hope there is still something that can be done.

Thank you very much for your understanding, time, and support.

Best regards,
Site.pro Team
Support Ticket: #2247423