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Max Sayed
Max Sayed
New Member
Nov 10, 2026 10:14 AM UTC
Solved

Unexpectedly High AI Credit Consumption in Figma Agent — 1,750 Credits for a single-page wireframe

Hello Figma Support,

While working on a single website redesign project, Figma Agent consumed approximately 1,750 AI credits for relatively standard tasks, including single-page layout.

I've never experienced such excessive credit consumption before. The lack of cost transparency makes it difficult to manage my monthly allowance, and I now risk running out of credits before the end of the month.

Please investigate this unexpected usage, explain the unusually high consumption, and consider restoring the credits.

Thank you.

Gayani_S
Gayani_SSolution
Community Support
Nov 10, 2026 1:30 PM UTC

Hey ​@Max Sayed, thanks for reaching out! I’m Gayani from Figma Support.

I can’t investigate account-specific credit usage here on the forum for security and privacy reasons. Our customer support team can look into this with you directly, please reach out to them through the Support Hub. 

 

In the meantime, here’s some general info on how credits work with the Figma agent.

  • Credit usage varies based on the model, the complexity of the task, and the context the agent processes. Context includes attached files, design libraries, connectors, canvas selections, and chat history. Because the agent decides which actions to take for each prompt, we can’t predict the exact number of credits before it runs.
  • After a prompt completes, you can hover over the AI credits icon below it to see how many credits it used.
  • To check your balance and reset date, open the Main menu in any file where you have edit access and select AI balance.

 

To help you manage your remaining credits, here are a few things to try.

  1. Start a new chat for each task. The agent carries a chat’s full history forward, so longer chats can make even simple prompts use more credits.
  2. Put the key details in your first prompt, so you spend fewer credits on follow-up corrections.
  3. Select only the frame or layer you’re working on, and attach only the context the task needs.

 

For more info feel free to check out our Help Center articles:

 

Hope this helps and let me know if you have any other questions!

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1 reply

Gayani_S
Figmate
Gayani_SSolution
Community Support
Nov 10, 2026 1:30 PM UTC

Hey ​@Max Sayed, thanks for reaching out! I’m Gayani from Figma Support.

I can’t investigate account-specific credit usage here on the forum for security and privacy reasons. Our customer support team can look into this with you directly, please reach out to them through the Support Hub. 

 

In the meantime, here’s some general info on how credits work with the Figma agent.

  • Credit usage varies based on the model, the complexity of the task, and the context the agent processes. Context includes attached files, design libraries, connectors, canvas selections, and chat history. Because the agent decides which actions to take for each prompt, we can’t predict the exact number of credits before it runs.
  • After a prompt completes, you can hover over the AI credits icon below it to see how many credits it used.
  • To check your balance and reset date, open the Main menu in any file where you have edit access and select AI balance.

 

To help you manage your remaining credits, here are a few things to try.

  1. Start a new chat for each task. The agent carries a chat’s full history forward, so longer chats can make even simple prompts use more credits.
  2. Put the key details in your first prompt, so you spend fewer credits on follow-up corrections.
  3. Select only the frame or layer you’re working on, and attach only the context the task needs.

 

For more info feel free to check out our Help Center articles:

 

Hope this helps and let me know if you have any other questions!

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