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박준후
박준후
New Member
Nov 10, 2026 7:32 AM UTC
Solved

피그마 환불 요청

“프로페셔널 요금제를 취소했습니다.” 라는 메일을 받았고 취소가 된줄알았는데 오늘 11월 10일에 FIGMA가 결제되었습니다. 어떤 문제가 있는건지 확인해주고, 결제 취소 및 구독 취소를 해주십시요

Gayani_S
Gayani_SSolution
Community Support
Nov 10, 2026 2:43 PM UTC

Hey ​@박준후, thanks for reaching out! I am replying in English. please let me know if anything is unclear, happily to clarify. 

Billing and account-specific details can’t be reviewed on the public Forum, so our customer support team is the best place to look into this. They can securely check your plan, your recent charge. Please reach out to them via the Support hub. 

 Please don’t share card details or other personal information here on the Forum. The team will take it from there.

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Gayani_S
Figmate
Gayani_SSolution
Community Support
Nov 10, 2026 2:43 PM UTC

Hey ​@박준후, thanks for reaching out! I am replying in English. please let me know if anything is unclear, happily to clarify. 

Billing and account-specific details can’t be reviewed on the public Forum, so our customer support team is the best place to look into this. They can securely check your plan, your recent charge. Please reach out to them via the Support hub. 

 Please don’t share card details or other personal information here on the Forum. The team will take it from there.

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