Get Solutions

I recently tried to verify my account for free educational access, but they asked me to upload a government ID for identity verification. I uploaded my National ID card, but it was declined. After receiving an email to upload again, I tried using my passport and driving license, but both failed. What can I do now?

Hello! Could you please tell me when using the Starter plan, is there any limit on the number of teams that can be created for one account?Thank you very much in advance.

Hi everyone,I’m looking for an effective way to improve my Capture The Flag (CTF) skills. Does anyone have experience with platforms that offer a mix of challenges for both beginners and advanced users?I’ve been particularly curious about CTA Box Pro. How well does it handle skill tracking and challenge variety? Are the tasks engaging enough to really boost practical cybersecurity skills?Also, are there any major pros or cons compared to other CTF platforms?Any insights or personal experiences would be really helpful for deciding whether it’s worth using.

Hi designers!I’m trying to create the rounded corners effect and want to keep layout easy to adjust at the same time. Here is an effect I’m trying to achieve:  But I’d like to avoid manually adjusting the rectangular size every time I’m changing the text. With autolayout I cannot achieve the rounded connection: Can anyone suggest how to keep connections rounded AND to work with autolayout?Thank you!

Hi everyone,I'm experiencing a recurring issue with the Figma desktop app on Windows. Every time I open the app, I get a prompt saying there's an update available, and I have to click "Install now" before I can start working.I've already tried: Reinstalling the app multiple times Choosing both "Install on next launch" and "Install now" options But the issue still happens every time I launch Figma.Has anyone else encountered this? Is there a way to fix it so Figma updates just once and doesn’t ask again on every launch?Thanks in advance!

Hello All,  I have a problem which I am trying to prototype and give interaction in Figma.I have a carousel row/recommendation row (like which you see in Netflix etc.), I want to remove/hide it from the view when the user  hovers over the X symbol a ‘Not interested’ message appears. and when user clicks on X symbol two things should happen -The row gets removed  & then a snackbar appears with ‘undo’ button. When the user clicks on the undo button the row appears back.I am trying to protype this using variables & variants but it is not working. Please help , I would really appreciate this. 

 Problem is here: Hello everyone,I have a form input with two states: default focused  In the focused state, it pulls an instance from outside. That instance has a simple structure that runs after a delay. I’m managing the focused state of this form input with a variable. So, when I click on the form input, the variable becomes true and the form element switches to its focused state. When I run the master component directly and trigger the focused state with on-click, the blink effect works. However, when I call an instance from the master component, the blink doesn’t work. Could you help me out? What am I doing wrong?File is here:  

Hello,I accidentally deleted my account.My English isn't very good, so I misread the post and deleted it.I'm currently looking for a job, and I'm using Figma to create a portfolio for a UXUI project. However, my account has been deleted and disappeared... Please help me recover my account, just this once...This project and portfolio are the result of a year of work.If account recovery is impossible, can I at least recover my files? Please help me...If I didn't know English, I should have used a translator, but I usually do. For some reason, I didn't use a translator today, so I entered random information to unlock my Google account. This caused a major problem, so I'm asking for this.Please think of it as saving a job seeker's life and help me...I'm sorry, and I sincerely ask you...ID: personal information redactedName: personal information redactedPhone: personal information redacteddeletion date: 2025-09-04 am. 10:43Please, help me recover my account.

Hello, I recently graduated and the university deactivated my email. I need to retrieve the linked files as those files were really important. Is it possible to do that? I have lost all my academic work. I did backup by adding my personal email to those projects but still can't see them. The university email ID is [redacted by forum admin/moderator to remove PII]

I am having issues with my education account where my students’ verification fails. They have logged in to my education team and when presented with the verification notice, they fill out the brief form (as students have in past years) but it fails. They have all filled out the more comprehensive form, but it still appears to fail.If there is a new way to set up my education account so students can get in without jumping through too many hoops, could you share it with me?In any event, any advice you can give to help me out, I’d appreciate. The kids are excited to learn Figma and I’m excited to get them into it as well!Thanks in advance for you help!Brian Sheehan

I cannot update my library in my Figma design nor select styles from it to apply to my Figma design.

Hi Figma Community,I’m working on translating the Arco Design System from Chinese to English. This includes: All the text content inside layers AND the component properties (property names and their option values) So far, the only method I’ve found is to manually select each component, then copy-paste the property name and each of its possible values one by one. This process is extremely slow and tedious.Is there a more efficient way — maybe a plugin, script, or workflow — to bulk translate both text layers and component properties in Figma? Any advice or pointers would be much appreciated!Thanks in advance!

All names, including project names, file names, page names, and layer names, cannot be displayed by emojb

Please help ​@Gleb   I’ve seen your solution to this a few times on Figma but I can’t seem to crack it. I am currently working on a few landing pages that utilise our design system to swap out icons and logos, but none of them are sized to fit within the parameters we have set - design system icons are, at largest, 32x32, desired size is 108x108. I’ve created a component with the logo set at 108x108 and whenever I create an instance of that component and change the logo it shrinks back down to 32x32. I’ve seen your files and that you have found a solution, I’ve done my best to replicate but Im just not getting the same result! I’ve linked a test file below with just basic shapes and colours.https://www.figma.com/design/V8W0Qh2YjrWipuoJBsKalE/Untitled?node-id=0-1&t=k7XtHDPJQMK1YJtR-1   

I have a component that is left aligned in all places until the site link in which it is suddenly center aligned: 

Whnever i enter and search a propmt, a white blank space occupies half of my screen, making the contents inaccessible. Any help please? 

Hi, I hope someone can help with this issue. I have created a component card with a show/hide boolean property for the card description. But when I use the toggle lines appear instead of the text. I have tried putting the description in a nested autolayout but that produces an outline around the autolayout layer instead of the lines representing the text. This has happened before and I got around it but I can’t remember how! Thanks. Images to show the issue attached. 

I’m reaching out because I’ve lost access to a Figma file I was working on using my internship email account, which has since been deactivated. I was the only person working on the file, and unfortunately, I can’t remember the file name.I tried checking Recents, Drafts, Trash, and even my browser history, but I can’t locate or access the file anymore. I also submitted a support ticket (#1415763) explaining the situation, but it was automatically closed without a proper response.Has anyone dealt with a similar situation? Is there any way to recover a file if the associated email account no longer exists?I would really appreciate any guidance or advice on how to proceed.Thank you in advance!

Hi, I accidentally removed the “unassigned drafts” from a team member that left the company. I removed them from the “content” section in the admin panel. We later restored their profile, but the files are still not there. Is there a way to restore these files? Thank you!

Lately, I’ve been exploring Roblox scripting and it got me thinking: how can tools like Figma be better integrated or referenced when designing UIs for these types of scripts, like Redz Hub, for example?One challenge I’ve noticed is that many game scripts rely on very basic UI layouts or hardcoded element positions, which makes design iteration frustrating. Has anyone here tried bridging the gap between visual design tools like Figma and scripting environments like Roblox Studio?I’d love to hear from anyone who’s tackled this kind of workflow or has ideas on improving the design-to-dev handoff in game development.

New to Figma, lots of traditional design experience. How do I build a grid that does not change the shape of the frame?I am sure it is something very simple, but I cannot see it.

Hi Figma Community / Plugin Review Team,I’m kindly checking the review timeline for our plugin Motiff AI: Your AI design partner.Details    •    Plugin ID: 1540318526221544036    •    Community link: https://www.figma.com/community/plugin/1540318526221544036    •    Submission date: Aug 21, 2025 (Thu)    •    Account: [redacted by forum admin/moderator to remove PII]    •    Author: jiangzg (Developer, Motiff AI)Questions    1.    Could you share a rough timeline for the decision given the current queue?    2.    Do you need any additional info or changes from us (policy, technical, content, listing)?Thanks a lot for your help—happy to adjust promptly if needed.jiangzg — Developer, Motiff AI

I recently found about the “make” that uses AI prompt to create designs that helps me as developer to create a lot of usable designs but i am unable to save the result back into Figma format so my designers see and improve on it.Also, i cannot share it with anybody else unless i screenshot which is not desired or copy paste the code into an text file and name it *.html and even then sometime people cannot see teh design properly.

Dear Figma Team, I really love using the beta version for designing interactive websites!However I would love it even more, if I could embed the google font IBM Plex Sans into the designs, which is currently missing. This could help me to build IBM brand aligned websites, since I am working at IBM as designer.When will this google font be available?Thanks in advance & kind regards, Anja

Is there a technical problem with figma make recently?i have been working in a project for the past month, i took a break for 4 days and continued working today and suddenly I can not create any new figma make objects on Figma sites anymore (using previously designed Figma Design components).I thought first that my components are too complicated, i stripped down the design into a basic element, literally some text in few different variants, but after the element is created, and i give the first command, the figma make element is deleted on its own and return to the original design.Any know technical issues or it is just my project getting too heavy?