I followed the process to ask for Education plan as teacher. The form, the documents.
Then I got the email for sheerID telling me to click the link to verify my status, and I got this (pic).
But it’s been more than 24 hours now and I still have nothing… Is this normal ?
Hi there, thanks for reaching out to us!
Figma partners with SheerID to verify all student/educator applications, and they handle the review directly.
Since you’ve already clicked the verification link, I’d recommend continuing the conversation with SheerID Support to troubleshoot your case. You can reach out to the SheerID support team here.
Please also note that Figma cannot review documents or confirm individual user eligibility.
(If you’ve already sent additional documents and SheerID said they can’t process them, please reply to SheerID and CC education@figma.com so our Education team can stay in the loop. Thanks for your patience!)
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