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Question

Issue with Figma Education Plan Verification

  • October 1, 2025
  • 1 reply
  • 21 views
Piske

Hi community

I’m looking for a response regarding re-verifying my Education Plan. I submitted the form (case number: 1529682) and also reached out to the Help Center, but I haven’t received a response yet.

Just to give a bit of context: I’m enrolled in a bootcamp, and the official organization has already submitted all members’ emails for re-verification. However, my Figma account still shows that I need to re-verify, and I’m not sure what steps to take next.


Has anyone experienced something similar, or could point me in the right direction?

 

Thank you so much!

This topic has been closed for replies.

1 reply

J
Figmate
  • Junko3
  • Figmate
  • October 1, 2025

Hi ​@Piske, 

 

I understand you’re having some trouble with your education verification.

 

Thanks for filing a ticket — that was the right step. I checked on our end and can confirm a specialist is already working on your case. Our Education team reviews requests in the order received, and the response time is up to 5 days.

I’ll close this topic now, but you’ll hear back from our team via your ticket email. If you have other questions not related to verification, feel free to start a new topic.

 

Thanks,

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