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Hi community

I’m looking for a response regarding re-verifying my Education Plan. I submitted the form (case number: 1529682) and also reached out to the Help Center, but I haven’t received a response yet.

Just to give a bit of context: I’m enrolled in a bootcamp, and the official organization has already submitted all members’ emails for re-verification. However, my Figma account still shows that I need to re-verify, and I’m not sure what steps to take next.


Has anyone experienced something similar, or could point me in the right direction?

 

Thank you so much!

Hi ​@Piske, 

 

I understand you’re having some trouble with your education verification.

 

Thanks for filing a ticket — that was the right step. I checked on our end and can confirm a specialist is already working on your case. Our Education team reviews requests in the order received, and the response time is up to 5 days.

I’ll close this topic now, but you’ll hear back from our team via your ticket email. If you have other questions not related to verification, feel free to start a new topic.

 

Thanks,

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