Hello Figma team,

I’m experiencing an access issue. In order to edit a file, the platform requires me to confirm whether I’m a student or an educator. However, the only option it gives me is to pay for a subscription.

This project was originally linked to an educational program, but it was never actually developed under that condition. Now, the platform is charging me for subscriptions that don’t make sense, since this status no longer applies.

The most critical part is that, because of this limitation, I can’t even edit files shared by others, which is disrupting my work.

Please verify my account status and remove this restriction so I can continue using the platform normally, without incorrect charges.

Thank you in advance for your support, and I look forward to your response.

Best regards,