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Anudhyan Datta
New Participant
September 25, 2025
Question

I verified my student status a few months ago and I am told to reverify it  Why is it so?

  • September 25, 2025
  • 6 replies
  • 261 views

I verified my student status a few months ago and I am told to reverify it 

Why is it so?

    This topic has been closed for replies.

    6 replies

    Figmate
    September 25, 2025

    Hi ​@Anudhyan Datta,

     

    All Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features.

    You can learn more here:

     

    Thanks,

    Anudhyan Datta
    New Participant
    September 26, 2025

    The same document that was accepted last time is getting rejected again again this time

    ksn
    Figmate
    Community Support
    September 26, 2025

    Hi ​@Anudhyan Datta - sorry for the confusion

    As you’ve seen, all Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features. It’s possible the documentation you provided prior to this change may no longer be eligible. Unfortunately, I’m not able to tell, as the verification process is owned and managed by SheerID.

     

    If your application was denied, you can submit an appeal directly with SheerID by providing additional documentation. SheerID will review your appeal and let you know if your status can be approved. Figma cannot review documents or confirm individual user eligibility.

     

    If SheerID determines you are ineligible for the Figma for Education program, you can still use Figma and retain your existing work. You have the option to downgrade to the free 'Starter' plan or upgrade to a Professional plan. Please refer to our guides for more information, and submit a ticket directly with our team if you need help upgrading to a Professional plan. 

    Anudhyan Datta
    New Participant
    September 29, 2025

    Hi ​@Anudhyan Datta - sorry for the confusion

    As you’ve seen, all Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features. It’s possible the documentation you provided prior to this change may no longer be eligible. Unfortunately, I’m not able to tell, as the verification process is owned and managed by SheerID.

     

    If your application was denied, you can submit an appeal directly with SheerID by providing additional documentation. SheerID will review your appeal and let you know if your status can be approved. Figma cannot review documents or confirm individual user eligibility.

     

    If SheerID determines you are ineligible for the Figma for Education program, you can still use Figma and retain your existing work. You have the option to downgrade to the free 'Starter' plan or upgrade to a Professional plan. Please refer to our guides for more information, and submit a ticket directly with our team if you need help upgrading to a Professional plan. 

    today is the last date to verify 

    verification limit exceeded 

    i have even provided my document via mail to shear id but they are simply closing the ticket

    worst 

    Anudhyan Datta
    New Participant
    September 29, 2025

    hi ​@Junko3 

    today is the last date to verify 

    verification limit exceeded 

    i have even provided my document via mail to shear id but they are simply closing the ticket

    worst 

    Anudhyan Datta
    New Participant
    October 1, 2025

    You don’t have enough time to reply