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I verified my student status a few months ago and I am told to reverify it  Why is it so?

  • September 25, 2025
  • 6 replies
  • 80 views

Anudhyan Datta

I verified my student status a few months ago and I am told to reverify it 

Why is it so?

6 replies

  • Figmate
  • September 25, 2025

Hi ​@Anudhyan Datta,

 

All Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features.

You can learn more here:

 

Thanks,


Anudhyan Datta
  • Author
  • New Participant
  • September 26, 2025

The same document that was accepted last time is getting rejected again again this time


ksn
Figmate
  • Community Support
  • September 26, 2025

Hi ​@Anudhyan Datta - sorry for the confusion

As you’ve seen, all Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features. It’s possible the documentation you provided prior to this change may no longer be eligible. Unfortunately, I’m not able to tell, as the verification process is owned and managed by SheerID.

 

If your application was denied, you can submit an appeal directly with SheerID by providing additional documentation. SheerID will review your appeal and let you know if your status can be approved. Figma cannot review documents or confirm individual user eligibility.

 

If SheerID determines you are ineligible for the Figma for Education program, you can still use Figma and retain your existing work. You have the option to downgrade to the free 'Starter' plan or upgrade to a Professional plan. Please refer to our guides for more information, and submit a ticket directly with our team if you need help upgrading to a Professional plan. 


Anudhyan Datta
  • Author
  • New Participant
  • September 29, 2025

Hi ​@Anudhyan Datta - sorry for the confusion

As you’ve seen, all Education accounts verified before August 27, 2025 need to re-verify their education status. This ensures eligible students and educators continue to have access to EDU plan features. It’s possible the documentation you provided prior to this change may no longer be eligible. Unfortunately, I’m not able to tell, as the verification process is owned and managed by SheerID.

 

If your application was denied, you can submit an appeal directly with SheerID by providing additional documentation. SheerID will review your appeal and let you know if your status can be approved. Figma cannot review documents or confirm individual user eligibility.

 

If SheerID determines you are ineligible for the Figma for Education program, you can still use Figma and retain your existing work. You have the option to downgrade to the free 'Starter' plan or upgrade to a Professional plan. Please refer to our guides for more information, and submit a ticket directly with our team if you need help upgrading to a Professional plan. 

today is the last date to verify 

verification limit exceeded 

i have even provided my document via mail to shear id but they are simply closing the ticket

worst 


Anudhyan Datta
  • Author
  • New Participant
  • September 29, 2025

hi ​@Junko3 

today is the last date to verify 

verification limit exceeded 

i have even provided my document via mail to shear id but they are simply closing the ticket

worst 


Anudhyan Datta
  • Author
  • New Participant
  • October 1, 2025

You don’t have enough time to reply