Hey @Wolf Yuan — welcome to Figma Forum, and I’m sorry you’re running into this verification issue. To make sure we’re on the same page, could you confirm that you submitted your request via this form: High School Domain Requests for Figma EDU Plan?
If you have, and you’re still seeing the “You must apply with your school email to continue.” message, please reach out to our team at education@figma.com. They can take a closer look at your account and help with next steps.
For general updates, you can also check out this post: Updates to our Figma Education plan → High School users.
Hi @Tom Reem, I’ve refilled out the form on Sep. 11, and I haven’t heard back after that. The email I sent to education@figma.com also didn’t receive any response after 3 days or so.
The reason I need my application to be reviewed as soon as possible because I need to use documents in my Figma account to make my college applications, I really not sure if I will lose those files or not.
Hey @Wolf Yuan — apologies for the delay here. I’ve been circling back on open conversations and, after reviewing your reply, I can confirm that our Figma for Education team reached out yesterday. Please check your inbox for their message and next steps. Your case number is: 1519558.
To make sure your project work isn’t disrupted, we’ve also applied a grace period. You can find more details here: Updates to our Figma Education plan.
Hope this clears the path for you — and wishing you the best with your applications!