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HeySo I was trying this Weave tool out. It runs but then shows this error. What is the problem? Is it because I used human faces? Kindly guide me
Anyway to declutter the right side panel by just removing the little titles before each button? Was looking for a setting in the Preferences Tab and wasn’t able to find anything.
Hi,A colleague of mine tried to reset her password but did not receive the reset email, and she is now locked out of Figma.Would it be okay for me to share her name and email address so we can get support for her account?Thank you.
Hello, we received a past due invoice (#5F3CC69C-0027) for 4 seats on our Professional annual plan. However, our team actually only uses 2 seats, and the other 2 were unassigned seats that we did not intend to renew. The system does not allow us to reduce the seat count on this past due invoice ourselves. Could you please modify this invoice to 2 seats ($384.00) so that we can make the payment immediately? Thank you.
Hello,A figma file i had has just disappeared. I think it was in a different team of maybe education. I can’t remember. But there is only one team showing right now. I have checked the trash and everywhere else. Can’t find the other team or the file that disappeared. It has been a few months since i needed it so i only noticed today that it was gone.P.S. I really despise the whole team thing, it really confuses everything for me. Takes the simplicity out of figma. A year ago i deleted a duplicate account and an important file got deleted with it, even though i had transferred the ownership. I really hope figma finds a way to get around this crazy thing. PLEASE.
Subject: Figma Make generated no recoverable output, but around 500–700 AI credits were deductedHi Figma Support,I’m reporting a Figma Make issue where multiple AI credits were deducted, but the generated output, task history, code, and preview could not be recovered in the affected Make files.Main affected Figma Make file URL:(www.figma.com/make/KSW9FYEQZlNghBIUAVgF0l/Untitled?t=OzFzvxnkIuGFPvvG-1)Main affected file name:UntitledSecondary related Figma Make file URL:(https://www.figma.com/make/BoB0Fyz25RkxJAJDO8XDQp/Simple-Landing-Page?t=OzFzvxnkIuGFPvvG-1)Secondary related file name:Simple Landing PageApproximate date and time of the issue:around 11:00 PM–12:00 PM Pacific TimePlan type:Education plan / Figma for Education accountAI credits deducted:My remaining AI credits were previously over 2,900, but now they are around 2,300. I estimate that around 500–700 AI credits were deducted during these failed or unrecoverable Figma Make attempts.Prompts used:For the “Simple Landing Page”
im trying to publish a site i made for a client but everytime i click publish it gives me an error message saying try again ive tried for multiple days and it still fails even after all issues have been resolved any assistance is apperciated
Earlier this week, the Code on canvas feature was enabled for me, and I used it to build an important prototype for a project.Since then, the feature appears to have been turned off, and I can no longer access the code for that prototype or retrieve it in Figma Make.I can still see the frame on the canvas, but I no longer see the code, and my coworkers cannot launch the prototype either.Could you help review whether this file can be restored or whether access to the Code on canvas feature can be re-enabled for this prototype?
I’m having issues selecting the proper font. When I click into the Typography selector, I don’t get a drop down of fonts at all.
My experience with the agent has been slow and not very good - at least with basic asks over the last few weeks. I like Claude’s performance much better but of course not as simple to integrate the two but certainly possible.….can you share what is the foundation of Figma’s agent and how is it improving?
Hi-I transferred a Figma Project to the client after the project ended. It only had 1 board. They received it successfully but say I’m still the owner. I can see I’m still the owner in an empty team space now. There is no way for me to transfer the ownership to them. I’ve tried in settings and also in admin roles. I had actually deleted the space since I thought I didn’t need it anymore and then reactivated it. Now I’m back in but stuck and unable to transfer the board to them.
Bug: Unable to unstar files using any available method The "Unstar all" button in the sidebar throws an irrelevant error saying "You don't have permission to view this file", even though I can open the file without any issues. Right-clicking the file and selecting "Remove from sidebar" doesn't work. On the Home page, hovering over the file thumbnail and clicking the yellow star to unstar it also doesn't work.Has anyone else run into this issue? Is there a known workaround or fix?
Hi there, beloved FIGMA team,I have an issue I recently run into. We have 2 seats now. One, the main account has a lot of drafts. The seccond account can’t access those drafts. The drafts section is empty despite the user is fully integrated into the team.I hope you could help me out with this.Best regards and many thanks beforehand,Michael
Hi,I want to report a critical issue with typing/input in Figma and FigJam on Windows.Problem:Typing becomes extremely laggy or completely unusable Characters are skipped or input behaves unpredictably Sometimes typing only works correctly when holding Ctrl Scroll/zoom behavior also becomes inconsistentImportant observations:The issue starts after a short time of working (initially typing works fine) Affects both Figma desktop app and browsers (Chrome, Edge) Occurs across multiple accounts and different machinesScope:This issue affects over 30 of my students It is not limited to a single setup or device Makes it impossible to conduct classesAdditional detail:Users on iPads do NOT experience this issue at all Other applications (e.g. OneNote) work perfectly fine on the same devices Resetting Windows and reinstalling Figma did NOT fix the issueThis strongly suggests a bug related to keyboard/input handling on Windows (Chromium/Electron environment).Has anyone else experienced this?This i
Hey there,I’ve been trying to merge a larger branch for hours already but when I click on review and merge changes, it loads for quite a bit and then results in that error screen.I tried on desktop and via browser – always the same resultWhen I tried it a few hours before it worked until I clicked on the actual merging button after the conflicts resolving. However I received the same error screen.Under the status page link everything looks fine.Since the latest update it seems that Figma is really getting slower and slower.This really marks a new low in the overall quality.Pls help quickly
Absolute Position icon seems to be shifted someplace else on updated figma 2026, please help where can I add this property from to my elements inside autolayout in figma?
resolved; please delete
Recently our Figma Admin left the Dope Security... she was Admin with full access after she left, we lost access to all Figma files and projects. We want to regain admin access and also to all project and files.
I was working on a design file and then the screen got frozen for a few seconds and later one of the section got disappeared, and I am unable to recover it.
Hello everyone, I am working on Figma Weave and has been a couple of days that is tool is going very slow and laggy. Do anyone else experience the same issue?
I need to change the owner status to my email.
Using the REST API v2 team-context webhook (event_type: FILE_COMMENT), registered via public OAuth on a Professional plan.ProblemA newly registered webhook delivers events reliably for roughly the first hour, then Figma stops sending events entirely within about 1 to 4 hours, even though every health signal still looks fine.In the dead state:- GET /v2/webhooks/{id} returns status: ACTIVE, with the correct endpoint, event_type, and team context.- GET /v2/webhooks/{id}/requests shows the earlier successful deliveries (all HTTP 200, no errors), and then NO further delivery attempts at all for events that happen hours later. Figma isn't attempting and failing -- it simply stops emitting.- The OAuth access token is valid the whole time (GET /v1/me returns 200).- The receiving endpoint responds 200 promptly; there are no timeouts or non-2xx responses in the requests log.Steps to reproduce1. Register a team-level FILE_COMMENT webhook via the REST v2 API (OAuth, Professional plan).2. Add comme
I opened a support ticket numbered #1973523 on Figma 3 days ago, but we haven’t received a response from anyone at Figma yet. Is there any way to get a reply from the support team?
Hey everyone I wanted to share my workflow for designing SEO-optimized landing pages in Figma, something I’ve been refining while working with clients here in Nepal.A lot of designers focus purely on visuals, but I’ve learned that small design decisions can directly impact rankings, page speed, and conversions.Here’s a simplified version of my process:1. Start with search intent (not design)Before opening Figma, I map out: Target keywords User intent (what they actually want) Competitor page structure This helps me design pages that match what users are searching for, not just what looks good.2. Structure comes firstInside Figma, I focus on layout hierarchy: Clear H1 section (above the fold) Logical content flow (H2, H3 sections) Scannable layout (short sections, spacing, visual breaks) Basically, making it easy for both users and search engines to understand.3. Design for speedI try to avoid: Heavy images Unnecessary animations Overcomplicated components Instead, I design
Somehow my Figma account got split into 2 profiles a “team” and a “me” profile. This was never meant to happen, and now its effecting my pro membership as I’m attempting to add team members. Is it possible to combine these two profiles to make it easier to manage my team?
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