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I am facing a recurring technical issue while managing collaborators in a Figma file.Issue description: I add 3–4 collaborators to a Figma file (a mix of Can view and Can edit access). Later, I remove all collaborators one by one. After removing everyone, I change the share setting from “Anyone with the link” to “Invited only.” When I close the Share pop-up, a confirmation dialog appears again asking me to remove the last person I already removed. When I click Remove, the main Share pop-up opens again. As soon as I close it, the same “Remove collaborator” pop-up appears again. This creates an infinite loop, and the issue does not stop unless I completely close the Figma tab and reopen it.Expected behavior:

Hello,I cannot use my education plan eventhough I am verified as a student. I have been verified before, and in summer figma sent my an email that I need to re-verfiy my student status. I did that and sheerID confirmed with me that my student status is still fine and I should be able to continue like normal.They also stated in the email that I will receive an email from figma about how to set up my education plan etc but I never received that email. I also tried to contact the customer support but I never got a reply.I also chatted with the AI support but that lead to nothing. I can access my files and edit them with the free plan. I have been invited to an education team by a fellow student. They have the educatio plan and it works just fine. When I open a file in that team it tells me I need to verify my status in order to not lose access. But when I go to my account under role it tells me I have the “education” role. When I want to verify my st

Hi all.I started see size issues with the vector within my icon components. In short, the vector/shape within the icon doesn’t resize according the icon size. The vector shape is already using scale, so it’s nothing easy. This issue started showing up in the last couple days. Sometimes the issue is fixed by double-clicking on the component (but this only work for the icon component, anything that’s nested doesn’t work). This looks new, never had this issue before.  

Hello Figma Community and Support Team, I am an eligible student who has been blocked from accessing the Figma Education plan due to a critical "Verification Limit Exceeded" error from SheerID. I am urgently seeking assistance as my access has been locked for over a week, and I am stuck in a loop between Figma and SheerID support. My Situation and Evidence:Undisputed Eligibility: I was successfully verified twice previously: Once with the old Figma system (early 2025). Once successfully with SheerID in September 2025. I have attached evidence of this successful SheerID verification in my communication with the support team. The Cause of the Block: A necessary email change on my Figma account triggered an immediate re-verification request that failed due to the "Verification Limit Exceeded" error, locking my account.

Selected color in spec file appears as black but also appearing as white in the main color file? How can i mitigate this bug? 

Hello!Figma desktop app is not loading and opening the project.What’s the problem?

Dear Figma Support,I noticed an additional charge under "One-time charges and credits" after I mistakenly assigned a team member as an Editor, which triggered a paid seat. I immediately reverted them back to View-only, and the seat was never used.Since this was an unintentional action. I kindly request a cancellation or refund of the related charge. I understand that Figma charges automatically when a seat is upgraded, but I would greatly appreciate your understanding in this case.Thank you for your understanding and support.Best regards,Nick

Hello Figma Team, I’m a student from Northeastern University, Boston campus. I’m having a bit of an issue verifying my student account for Figma, even though I have official information to verify my status, and now exceeded the number of attempts.  I looked up multiple forum posts about similar cases as mine, and the advice I read is to contact SheerID support directly & ask them to reset my attempts. I followed the troubleshooting steps that Ariadna provided for me, but I still don’t have student access :( [image redacted by moderator - ksn] 

Hello!I have a very unpleasant situation. I accidentally deleted a team that contained all my work files. The email address associated with my account was unable to receive an email with a link to restore the team because the email's storage space was full. I have since cleared the email's storage, but the email has not been received. I urgently need to regain access to this team, and I am pleading with you for assistance. The email address that did not receive the email is [redacted by forum moderator to remove PII]

Cuando intento usar Annotation me abre una funcionalidad de IA. Arreglenlo por favor!!!!

  안녕하세요. 대학 다니고 있는 학생입니다. 다름이 아니라 피그마를 사용하는 도중 학생 인증이 종료되어 다시 인증을 받기위해 여러 번 시도했지만 한도 초과만 뜨고 인증되지 않았습니다. 학생 신분이라 자금이 마련되어 있는 상황 아니라 한 번 더 학생 인증을 해줄 수 있는지 여쭙고자 합니다.

I’m using a personal Figma account (no teams, no collaborators). At least 5 files that were previously in Drafts are now missing.Details:The files were Drafts, not in any project They are not in Trash They are not searchable I did not delete, move, or transfer them This appears to have happened without any user actionI’ve also exhausted all available troubleshooting steps, including searching across my account and working through the AI support chat, which was unfortunately unable to locate or explain the issue. Because these were Draft files, I’m concerned they may have become orphaned, detached from my account ID, or affected by a Draft indexing issue or backend cleanup.Could you please:Check for orphaned or detached Draft files associated with my account Verify whether these files still exist under my user ID Let me know whether recovery or reattachment is

I was using the free version of Figma and was able to access Figma Design Tools in the Slides section until this morning. Later today, I decided to pay for a Collab Seat to get access to more features within the software, and I noticed that I lost access to Figma Design Tools. Is this normal?

a new files , why the assets show it here ? it strange 

Hello, I am currently working on a grocery delivery app. This is one of my first projects, so I do apologise if this is something silly to ask.I am kind of stuck on the prototype phase, where I am trying to enable the user to pick a day and time for the food shop delivery.What I want from the design is:when user selects a time slot for a certain day, I’d like to swap the text “Pick a delivery slot” to an interactive button “Continue with selected slot” (I’d ideally also like that button to say, which day and time it is, but I can’t even get it working on its own) highlight the selected time box.So far I’ve tried:creating a component (time box, like £0.50 or free or X - see attached image) and telling it to turn orange when tapped, that works okay  I used that component in my variants with the whole frame with the times (see image - everything but the “time” column) - it works fine I tried add

Hello! While trying to publish a new version of the plugin we were asked to add 2fa to our hello@viewst.com account to get the possibility to publish a new version of the plugin.  But after we add it and try to publish a new version, we get a new error message "We detected a change to your account details. Please contact support@figma.com to proceed" that blocks our possibility to publish a new version with fixes of our plugin.  

I have this figma file that has an animation in it. I want the animation to be converted into a lottie animation for my react-native app but I am stuck since only the first frame is getting covered. What shall I do?In both prototyping play and preview mode, I get the full animation, the problem happens when I try to create a Lottie file for this...

Hi, I am new here, though for someday I have seen in recent updates, I have seen that slider of the stops of each gradient values aren't working, but its working in different sections like fill color and in UI details panel though, anybody facing the same issue here? If anyone have a solution or I am making some mistakes happy to know about them 

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I want to copy typography styles from one folder to another, but everytime I paste it, it goes to the same folder from where I’ve copied it. I’ve tried duplicating, copying with cmd+c. cmd+v, but it doesn’t work. I know I can do it manually, but it would cost me a lot of time. Is there a fix to it? It supposed to be in the New folder, but it is duplicated in the product folder. 

I’ve accidentally created a monthly subscription (monthly full seats) in addition to my existing plan. This monthly subscription is completely unused and unnecessary. Despite this, the system does not allow the user to cancel it without being charged for the current month.This is extremely frustrating, as we are being charged for a service I never intended to purchase and have not used at all, with no straightforward way to reverse the mistake. The lack of a self-service option to immediately cancel or void an unused seat makes the experience feel unfair and rigid.We therefore requesting manual intervention to cancel the extra monthly subscription and remove or refund the current month’s charges, as keeping the charge for an unused, accidentally created seat is unreasonable and not reflective of good customer experience.

I'm thinking about building my portfolio using Figma Sites, but before I start, I wanted to ask: does Figma allow you to password-protect specific pages or projects? I’d like to make some sections private or only accessible to certain people.