Skip to main content
Илья Беляков
New Member
Oct 28, 2026 11:14 AM UTC
Solved

Почему я не могу отменить подписку ?

В ваших настройках нет ничего подобного, никаких функций. Нет кнопки “Отменить подписку”. Отмените мне её, пусть аккаунт будет на бесплатном. Что за обман людей!!!!

    Tom Reem
    Tom ReemSolution
    Figmate
    Oct 28, 2026 7:25 PM UTC

    Hi ​@Илья Беляков — welcome to Figma Forum, sorry for the trouble finding the cancellation option. I don’t speak Russian, so I hope it’s okay that I’m replying in English.

    If you’re on a Professional plan, it’s in your team’s settings. Select the team in the file browser, then go to Admin → Settings → Plan → Cancel plan and follow the prompts. You’ll need admin access to that team. Cancelling schedules the team to move to the free Starter plan at the end of your billing period — and your account stays open.

    For Organization and Enterprise plans, cancellation goes through Customer Support. You can find the details here: Upgrade or downgrade your plan.

    I’ve opened case: 2228045, with our Customer Support team so they can help with your cancellation request. 🙏🏻

    1 reply

    Tom Reem
    Figmate
    Tom ReemSolution
    Figmate
    Oct 28, 2026 7:25 PM UTC

    Hi ​@Илья Беляков — welcome to Figma Forum, sorry for the trouble finding the cancellation option. I don’t speak Russian, so I hope it’s okay that I’m replying in English.

    If you’re on a Professional plan, it’s in your team’s settings. Select the team in the file browser, then go to Admin → Settings → Plan → Cancel plan and follow the prompts. You’ll need admin access to that team. Cancelling schedules the team to move to the free Starter plan at the end of your billing period — and your account stays open.

    For Organization and Enterprise plans, cancellation goes through Customer Support. You can find the details here: Upgrade or downgrade your plan.

    I’ve opened case: 2228045, with our Customer Support team so they can help with your cancellation request. 🙏🏻