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aya hakim
aya hakim
New Member
Oct 29, 2026 2:20 AM UTC
Solved

Education Verification - Account Name Updated (Ticket #2220082)

Hello Figma Community & Support Team,

I have updated my Figma account name to match my official Ministry of Education document ("Teacher Status Report" / صحيفة أحوال معلم) which was submitted for my Education plan verification.

My verification request ticket number is: #2220082 Institution Domain: (redacted by the moderator due to PII)

Could someone from the support team please re-examine my request? Thank you for your assistance!

 

Celyn_L
Celyn_LSolution
Figmate
Oct 29, 2026 2:32 AM UTC

Hi ​@aya hakim, Celyn from the Figma Community Support team here. Thanks for reaching out!

I’ve located your support ticket #2220082 and added the details you shared to your existing request.

As account-specific issues need to be handled through your support ticket, the team will review this additional information and follow up with you there.

If you have any further details to share, please reply directly to your ticket so the team has everything in one place. Thank you for your patience while they look into this for you!

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1 reply

Celyn_L
Figmate
Celyn_LSolution
Figmate
Oct 29, 2026 2:32 AM UTC

Hi ​@aya hakim, Celyn from the Figma Community Support team here. Thanks for reaching out!

I’ve located your support ticket #2220082 and added the details you shared to your existing request.

As account-specific issues need to be handled through your support ticket, the team will review this additional information and follow up with you there.

If you have any further details to share, please reply directly to your ticket so the team has everything in one place. Thank you for your patience while they look into this for you!

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