Get Solutions

I think I found a bug. Sometimes the “Remove Interaction” button in the interactions disppears. I don’t know what exactly triggers it, but it’s been happening to me a few times. Only way to fix is to restart Figma. I couldn’t take a screen shot of my mouse, but when i hover over where the remove button would be, the tooltip comes up and when i click it does remove the interaction. just doesn’t show up!Specs:Device: Macbook ProVersion: Desktop App 125.7.5

Why have my curved lines gone from this (left) and this (right)? This looks hideous, and figjam won’t let me change it or CTRL + Z. Please tell me this isn’t some hideous update they’ve made on purpose.

Can I have all of my teams back to starter?I hope I don’t lose all my files!My edu account has expired. 

f330 drone frame, f4v3s plus flight controller, receiver, 4 esc, power distribution wiring diagram

After payment, the invoice information issued cannot be used. A new invoice needs to be issued based on the updated invoice information

What i am trying to show in the image is, when said user clicks on “MENU” I want the nav at the top to slide down into the home page. I understand how to do this on figma design but I have no clue how to do it on figma sites. This is a reference video for what I am going for: Howe​ver when I try to link the menu button with the nav the  option shows an “X”.Any help would be greatly appreciated, this is my first project on Figma Sites and I’ve enjoyed the experience thus far.  ​​​​​​

Hello!Please fix this focus change from the tool we are working on to the file changes update status icon.We are typing, but as soon as the latest changes are disconnected or not synced with the server, the focus jumps to the unsaved changes icon, preventing us from continuing our work, and this happens a lot!In these cases, I have to wait for the changes to be saved or click the mouse again on the area I was working on to return the focus to that area and tool!And if there is any solution to solve my problem in Figma settings, so please let me know!

Every time I want to build my site, it’s preventing me from being able to center align with auto layout. It was working all this time until yesterday… How do I allow it revert back to the original status where I can center-align my sites without being pinged with warnings?

I need to have support for refund of our subscription since this will not be used anymore. We need assistance ASAP. Thanks.

When using dynamic strokes, the end point sometimes renders with a visible gap or an extended point, instead of rounded end. I believe this is a bug. Example of gap: Example of point: 

I have unsubscribed my plan after a while I subscribed as a trial still it charged from my card. How to get the refund ?

I cannot register an account using my company email. I have checked all emails and settings, but I cannot receive the verification code. I can receive emails when submitting a ticket, but I cannot receive the verification code. The ticket instructed me to come here to resolve this conversation. I have two processing codes, and they asked me to contact you for a solution, which are 1542903 and 1542923. I cannot receive any verification code emails!!

I’m using html.to.design to import a website into Figma, but I’ve noticed that after importing, I can’t move or rearrange certain design groups into other sections. They seem to be automatically locked, and I’m not sure why. I’m still new to Figma, so I might be missing something basic. Is there a reason some layers or groups are locked after import, and how can I unlock or edit them so I can adjust the layout freely?Here’s a video for more context. I appreciate any help! Thanks :) https://app.aistudios.com/share/68e7ff7abc69a8591ad09f3e 

I love Flides. I’m working on a 40-pages file right now and find it hard to browse for skipped slides. I’ll miss them more often than not. I think the designed changed recently?

I take screenshots of different heights but the same width of the same text in VS Code (iOS). When I paste the resulting images into FigJam, the widths of these images vary. If this is a feature, how can I disable it? The same problem like in this topic   

Hi everyone! 👋I’ve been looking into SMS and Email marketing metrics and realized that design plays a huge role in how these numbers move.Some examples: Open Rate – Subject line formatting & preview text design. Click-Through Rate (CTR) – Button placement, hierarchy & visual clarity. Response Rate – Readability and conversational tone in layout. Conversion Rate – Visual flow guiding users to take action. Unsubscribe Rate – Overly cluttered or confusing design driving people away. 💡 Question:For those of you designing email templates or message visuals in Figma, what design choices have you found that boost engagement and improve conversions?Would love to hear your insights (and maybe even see some shared Figma files 👀).

I discovered an issue with components. Looks like when you create a NEW component but name it the same name of an older component, THEN delete the older component and want to publish/push the new component, it does not show up in your other design docs. Only when i renamed the new component to something like (componentname V2), republish your design library, then it would correctly show up in the new design docs as a valid replacement to the newly deleted component.What i expected to happen is when i deleted the original, old component and published with the new component, the instances would then update automatically. 

I have been trying to get a simple Paypal Shopping cart setup with a simple admin and a simple storefront.I’ve been a web dev cobbler for 27 years. Seen it all, so please don’t consdescend when replying.The Figma Thing seems to be optimized for React and I have to babysit and tell it how to port the app to PHP.  You have short-sheeted the php side in favor of react and it's f u c k i n g killing my ability to get anything done.I will probably not be here next month as you give some "we we decided ...." .. or "we dont think ... " response, or “the interns writing all this are out getting participation trophies so they don’t really have time to look into it, good luck we wish the best on your future endeavors” - stuff I have heard from corporate drones since 1983 when I first got into this business, so save it for the children who write your apps.Turn after turn of repeat code that is not actually fixed. Then insult me with “100% Operational” when it is not.Stupid apologetics and “WOW I

Dear all, am I mistaken, or is it really not possible in Figma to define a font color for a font style?That's a basic feature. Why isn't it possible?Or is it possible after all?

I’m experiencing an issue with an instance swap property in Figma. I have a Card component with Auto-layout (width: fixed, and height: hug). It wraps an instance of a component associated with an instance swap property (width: fill and height: hug). When I create an instance of Card and change the inner instance through the instance property it works fine the first time. From there, if I change it again, Figma sets the height of the inner instance to fixed. This crops the content. Does anyone knows why this happens and how to fix it? Is it a bug in Figma? File here: https://www.figma.com/file/eikqjwKX167uMlUeiGRUOM/instance-swap-issue?type=design&node-id=0%3A1&mode=design&t=4douRHhJOBFMc5Oa-1

It keeps showing merging, and I dare not close it for fear that the file cannot be restored  

Hi,We have one account, which is owner of 3 teams.Is their a possibility to collaborate on a project, where the users are using their license from their own team?We are now using professional and the owner of the team cannot be the same to connect to an external Team. Best regards,Joost Lauwen

i am creating an rotating animation using "after delay" but it is not working i watched multiple tutorials but nothings is helping me what I can do to fix this

Hi, i usually exported a full page to a presentation deck so i can discuss it with my client, until yesterday they notice and thought that i designed an awkward outline, and then i realize, most of the figma export if i zoom in carefully have this kind of outline, i think it is a bug, if not do you guys have a solution besides exporting it in SVG? (look at the left side of thebook + bottom side of the calendar)