Hello Figma Team / Community,
I’m facing an issue accessing my Figma account.
I originally signed up using my previous company’s Google account (which is now suspended because the company has shut down). As a result, I no longer have access to that email address and can’t receive password reset or verification links.
Now I’m stuck because:
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Figma only allows email changes through confirmation on the old (suspended) address.
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Support replies are also being sent to that same old email, so I can’t see any responses.
I still have full proof of ownership of the account (workspace name and other info).
Could someone from the Figma team please contact me privately so I can verify my identity and update my account to a new email?
(For privacy reasons, I’m not sharing my old or new email publicly, but I can provide both directly to the support team.)
Thank you for your help! 🙏