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I canceled my Figma subscription a week ago, and my account is currently showing as on the free Starter plan. Despite this, I was charged for the Professional team subscription for the period from September 3 to October 3, 2025.This situation raises serious concerns about potential system failures or even misleading practices. I expected my cancellation to be processed correctly, yet I find myself facing an unexpected charge. Has anyone else encountered this issue? It's crucial to resolve this matter quickly, as it feels like a breach of trust. Any advice on how to escalate this situation would be greatly appreciated!

Whenever I set a frame either min or max width, ‘left and right’ constraint is disabled. Is this a bug? Or is there’s any reason?

Why after delay animations like, slide in, slide out, move in, move out & push are not working inside the components?? 

Hey, I’ve ran into a weird problem and want to see if anyone else has this problem or a solution.Right now my team is working on updating our UI library and organizing our main components into frames to display them clearly (similar to how Material Design type kits lay them out). The way we have our components set up is we apply an auto layout to the frame that’s created once you add a variant to a component.Since we’re wanting to clean up the display of the components, we’re trying to get the variables a neater layout and have tried using the grid layout as they allow you to place the variables next to one another & give you blank spaces that you cant get with an auto layout that just has a wrap.As I’ve been moving things into grids, I noticed that all of the interactions applied to the variants have been completely deleted and I’m not sure why. I know grids are still in beta so it could be a bug, but I want to double check just to make sure it’s n

Hello Figma Support Team,I am the owner of a Figma team that was previously deleted and then restored. After the recovery, one of my admins [redacted] reported that some of their draft files are missing. These files are not visible in their Drafts or in the Trash.Details: I am the team owner. Admin account: [redacted] The team was deleted and then restored. After recovery, several important draft files belonging to this admin are missing. Could you please help us check if these missing draft files can be restored from your server backups? These files are very important to our ongoing work.Thank you for your assistance.

Hello. I am just learning Figma. How can you bring something to the top that is under another object.Thanks!

 I’m trying to create an absolutely placed footer that contains a form.  It can expand to 1000 and then should be centered if the screen size is greater than that.  If the screen is less than 1000 then it should shrink to a minimum of 300.  The container seen in white has auto layout applied.How do I prevent the blue box from breaking out of the layout?  

I’m working on a presentation that contains several prototypes. I’ve set specific widths and heights for the prototypes so that I can scroll inside them.However, when I click on a prototype in the editor, the specified height is randomly removed, and the prototype expands to its full height. This happens even if the aspect ratio is locked.I’ve tried closing and reopening the files, but the bug persists

I have a product with core components that are used across multiple clients. In each client, the component is "dressed" with the client's colors and fonts. I'd like to keep the core component connected to the library, but when used in the client file, the client's colors and fonts are applied.I tried to do this using variable modes. I created a library for the client with the color and font variables, but I can't get it to work in the client's Figma component.Is there a way to make this work? Or another way to apply the client's colors and fonts to the component?

Hi,I have 2 full seats. One billed per year, the other one monthly. I would love to change the monthly billing to yearly, but I am obviously not able to do that. Any idea? Thank you so muchBest, Kurt

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

Problem description:Hi Figma team,Since the last update, I can no longer see the distance between elements when I select one and hold down the Option key (on Mac) while hovering over another. I’ve tried everything suggested:Using Option or Alt + hover over another element. Switching from Draw to Design mode in the bottom right of the interface. Restarting Figma, opening new files, updating the app, clearing the cache, trying the web version, and even disabling plugins.Nothing has worked and the problem persists, even though I used to see the measurements with no problem before.I would really appreciate some help, since this tool is essential in my workflow and it’s causing me a lot of issues.Thank you!

When using annotations, there’s a recurring bug where some annotations are visible while others are not.The issue occurs when annotations are inside a Section. If I remove the Section, the annotations immediately appear.

Hi! A previous team member was the owner of the Figma file and was receiving email notifications from Figma normally (view request from external people). Before he left the company, I assigned myself the owner of the file.I was expecting to receive the notification emails of view requests since I got the ownership of the file. But nothing happened.My problem is: with the recent Figma upgrade, the view request panel in Figma doesn’t show the emails of the people who want to view the file (before the upgrade it did). I need that information for security reasons (that could be solved with the email notification).I already tried to adjust Figma preferences in order to receive the email notifications, but it didn’t help.Any clues?Thanks! 

hey i don,t have my last name but the submission form of figma for education required the last name what should i do? 

The problem occurs in both the desktop app and the web versionMy friend has the exact same issueI have already disabled all GPU overlaysWindows 11 pro

Gemini 2.5 (Nano Banana) is temporarily unavailable. What is the reason and how soon will it work, any news?

Weird alignment UII thought it’s a new feature for text when I first saw it, but it changes to a normal alignment UI once I click anything. Is it a bug, or I’m missing something here? :)

I was trying to renew my Figma Professional plan for a single user since last 5 days, but when I am trying to pay $23 through Indian debit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment and thus the transaction is not working. I would appreciate any help I can get regarding this.

Can you realistically and honestly building a working and stable website on Figma Make or is just for prototyping? I am not a developer but i managed to build about three sites on Figma Make, published them and is now live but i do not have the comfort of knowing that the sites will remain stable

Hello,  I am currently working on a Figma Make and I am consistently getting this error “Try attaching fewer or smaller parts” and no matter what I entered in the prompt, I am always getting this error. I already tried duplicating the project but the error still persist there.  

Hello Figma Team,I've found a bug in the 'Share file' modal that makes it impossible to invite a large number of people at once.When I paste a list of more than 15-20 email addresses into the invitation field, the list overflows the visible area. However, no scrollbar appears, so I cannot scroll down to see all the emails or, more importantly, to click the 'Send invite' button.Steps to Reproduce: Open any Figma file. Click the 'Share' button in the top-right corner. In the email input field, paste a long list of comma-separated emails (e.g., 20 or more). Observe that the list of emails fills the modal. Try to scroll down within the email input area. Expected Behavior:A vertical scrollbar should appear, allowing me to scroll through all the added emails and access the 'Send inv

Hello,I have a question about the Figma Professional plan. If I purchase this plan for one month and then decide to cancel it afterward, will I lose access to the projects I created during the Professional plan period?Thank you for your help.

so I have modified and downloaded the files into my laptop and later I edited the app with the prompt in the Figma .so I want back the downloaded version of it .I have tried to give prompts to get back but not came fulls so help me with the karthiksirigupa@gamil.com

Normally the library files show a little icon in the lower left of the tile thumbnail image that looks like an open book. One of my files is showing a new symbol I’ve never seen before and I don’t know what it means. Anyone know?Symbol I haven’t seen before.