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Question

i cant delegate my domain to the figma web

  • March 20, 2026
  • 2 replies
  • 38 views

elpela5

I can't connect my custom domain to my Figma website. I don't understand what information I need to enter on the NIC Argentina page... I've attached images of what NIC is asking for and what Figma is providing.

 

2 replies

elpela5
  • Author
  • New Member
  • March 20, 2026

im looking for and i see this NIC.ar primarily operates through NS (Name Server) delegation. If you require specific CNAME or TXT records (e.g., for Google Workspace, Firebase), you generally need to configure your domain to point to a hosting or DNS provider (such as Cloudflare) that allows editing detailed DNS records.

i really need to pay a host?


djv
Figmate
  • Community Support
  • March 20, 2026

Hi ​@elpela5, thanks for reaching out! 

 I completely understand the frustration. To address the issue you're experiencing with connecting your domain to Figma sites, here are some troubleshooting steps that may help:

  • Verify DNS Records: Ensure that you have added the correct TXT and CNAME records to your DNS settings. Double-check for any typos or incorrect values, as even small errors can cause issues.
  • Check for Conflicting Records: Look for any conflicting DNS settings, such as multiple CNAME records for the same subdomain or an existing AAAA (IPv6) record on your apex domain. If you're using an A record, remove any conflicting AAAA records.
  • DNS Propagation: Keep in mind that DNS changes can take some time to propagate across the internet. If you've recently made changes, it might be worth waiting a bit and checking back later.
  • SSL Certificates: Figma automatically provisions SSL certificates for custom domains. This process usually takes up to 15 minutes, but can sometimes take longer. If you're still waiting after 30 minutes, check if you have any CAA DNS records configured and ensure they allow certificates from Google Trust Services, Let's Encrypt, and SSL.com.

 For a detailed guide and the troubleshooting steps on connecting a custom domain to your Figma site, please refer to our guide here: Manage a custom domain for your site

 
If you continue to experience any issues, you can continue working with support directly on ticket #1804905. For any further questions or concerns, they will be the most equipped to assist via email.