I recently purchased a subscription on my Figma account:
Current account email: [redacted]
Date of purchase: 20.03.2026
I would like to transfer this subscription to a different Figma account:
New account email: [redacted]
Could you please assist with moving the subscription, so that I can use it on my new account?
Thank you very much for your help!
Hi
To protect your personal information, we are not able to assist with any billing or account related inquiries on the forum (subscription transfers, refunds, payment method changes, etc), so you will need to receive assistance from our support team via email. Side note to this: I also edited your original post and removed the email addresses you originally included in it.
If you have already filed a ticket with support, please let me know the case number your were assigned. You can also PM me the email address you used to contact them with, and I can assist further.
Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.