Ask the Community

I need a help with you is it possible to get the same is not working on is a part 

whenever i copy paste it puts it so far away i have to zoom out with google to grab it its very annoying

Hi, so I’m organizing an icon kit with fill-outline toggle in multiple component sets. What I didn’t realize was I used the wrong property name and would like to change it from type → fill. But when I alt+a (select all), the property section disappears.  Can anyone please help me out? Thanks 

I want to switch my education plan to figma starter plan.

 I’m hoping someone can clarify this for me. I used to copy objects from Adobe Illustrator with Cmd +C and paste them into Figma with Cmd +V, and they would arrive as editable vectors. I’m absolutely certain this worked before. Lately, though, every paste comes in as a flattened image instead of vectors. Nothing in my workflow has changed, so I’m starting to wonder if I’m losing my mind! Has Figma (or Illustrator) changed something recently? Is there a setting or workaround I’m missing? Any insight would be greatly appreciated. Thanks in advance!

Hello,About a year ago, I applied for Figma Education as a K12 student and have been using it since then. My school does not provide students with email addresses, and when I previously asked about this through community support, I was told that it is possible to apply using a personal email address, and that if my application were rejected, I should reply to the rejection email with a copy of my student ID or similar proof. In the end, my application was approved right away without being rejected, and I’ve been using it ever since.Earlier, I received an email titled “[Reminder] Re-verify your Figma for Education status by Sept 29th to maintain Pro access”The email includes a link to re-verify my status, but the form linked there only provides the following options for “What type of institution do you attend or work for?”: “Higher Ed,” “Bootcamp or Online program,” and “High School (if permitted by terms below).” There is no option for K12.I recall the form being different when I first

Hi! I created a Figma file last week. I was able to view it last Friday but when I’m looking at it today, Sunday, suddenly it’s gone. It’s not in the Drafts, not in the Recently Deleted Drafts as well. I unfortunately do not have a URL as I didnt share it with anybody. Is there anyway I can still find it? Can anybody help me please. Thank you!

I have purple boxes between components however i want to remove them so there’s no space. How do I do that  

I cannot access Figma (the main figma.com domain, any other subdomain is accessible, e.g forum.figma.com, status.figma.com, etc.) unless the firewall is disabled on my network under Windows 11 Security.Neither is it accessible from Firefox and the desktop app, nor from other browsers. However, from other devices it seems to be working. Any port connection manipulating firewall rules, that I know to previously have been created, have been disabled. The browsers, operating system and most drivers are up to date. It is also not working with extensions disabled and disabling the browser’s use of Proxy does nothing.This is the error that the desktop app displays:Update: it has to be a problem on my home network, since on mobile network sharing from my phone it loads in.

I have a question. Right now, I don’t know when I was upgraded to a full seat. I had already paid annually for the Professional package, which actually includes 1 full seat and 1 admin. But now it has become 2 full seats. I’ve already received the invoice and my credit card has been charged. If I downgrade seat back to admin now, will there be any issue? Also, what should I do in this case, since I only use Dev Mode?I would also like to ask about the payment. Since my credit card has already been charged, will the amount be refunded with only the cost of the period I actually used deducted 

This is just a bug report (if this belongs somewhere else happy to submit this there) The Mobile Product Review Slides template uses Whyte as the title font but that’s unavailable for most users. I’ve been using IBM Plex Serif as a replacement, but anyway, worth changing so users don’t run into this bug in the future.

Hello, noobie here, currently taking my first UI/UX course and have been enjoying the process using Figma so far. I haven’t had any troubles until recently, when I started prototyping. As you can see from my pic, I have some low-fi wireframes I made with basic shapes and text that I’m trying to prototype for a basic user flow. But some reason, when I click or hover over anything, except for the tiny diamonds that were imported with the iconify plugin for some reason, the nodes allowing me to connect to other frames does not appear. So I’m stuck and could really use some help. Thanks. 

I’m trying to find the CSS properties in dev tools for the glass effect, but can’t find any styles related to it at all. How do I share this with devs? There’s nothing as much as even a background blur mentioned. the only styles I can find are border radius and bg color, both of which I applied to my comp, and are not related to the glass effect at all. All help is much appreciated. TIA

I thought the Figma education plan gave me the same credits as the existing professional plan, but is the education plan unable to use Figma Make?

I commute by train and worth in the Figma app en route. The wifi is slow and patchy, so I make sure I open the file I want to work on beforehand while I have a good connection. My issue is that while on the train, Figma sometimes enters a loading state - presumably to autosave - but then hangs in that state indefinitely, even if the wifi is working. So I'm then unable to work until I get off the train.I'm guessing this is because the internet connection is slow, but if so shouldn't it time out and let me carry on editing the file offline?If I close and try to reopen the file, it just hangs again. Any advice on how to avoid this scenario is much appreciated - it's causing me a lot of lost time!

Hello guys, I’m trying to activate the Figma Education plan but I’m stuck:  Attempting to verify shows “Verification Limit Exceeded.” I reached out to SheerID, and they responded they were unable to process my request and that the ticket is permanently closed. So I can’t retry from their side.  I also tried to email Figma education team but still got no response at this point.  Thank you so much   

Hi everyone,As deadline for re-verifying our Education status (29 September) is coming up, I’m very worried our team may not complete it in time, which could impact ongoing design projects. Our issue: VUS (Vietnam-USA Society English Centers) does not appear in the Vietnam academic institutions list during the SheerID verification step. Because of this, we cannot proceed with re-verification for Figma Education. I submitted a support ticket to SheerID last week asking to have VUS added to the schools list. However, the response I received did not resolve the issue (screenshot attached).SheerID Customer Support responseHas anyone faced a similar problem, or does anyone know the best way to resolve this quickly? Any advice or support would be greatly appreciated!Many thanks,Hung.

If I define  6 grid with margins I want the element in the grid to adhere to the grid and am not interested in widht/heigh in px. For horizontal designs it should be set as start and end (or span). That way the design transfers easily to css-grid without reinterpreting the widths In Layout quide - Columns at the possibilty to replace position/width with grid-start and grid-end or span.

We have a Design System with parent components composed of nested instances. Both parent components and nested instances are in the file “A”. To avoid having thousands of components available within the Assets when publishing the library, the nested instances are hidden with “.” at the beginning of their names. The problem: When using the component library from file “A” in file “B”, everything works fine. The issue arises when a nested instance from file “A” requires an update. Firstly, it does not allow me to publish the nested instance update without removing the “.” from its name, and I also cannot publish the parent component containing the updated nested instance. If somehow I manage to publish the parent component, file B will prompt me to update it, but the updated nested instance does not receive the changes made. Is this a bug? Or what is the correct way to work, update, and publish nested instances so that they always receive their updates without cluttering the Assets librar

Hello, I have built a Figma Make Project which is working beautifully. I have following questions about the same: How can I duplicate the project? I can see the option to download the Figma Make file but how can I use it to duplicate the project? Even the code can be downloaded but how to use the downloaded zip file again to create another similar project? Will the code be stable and scalable? Should I just treat it as MVP or I can rely on it to build a scalable business. I am not a coder, therefore, I want to know how much I can rely on Figma Make only.  Can you provide a feature to directly create Github repo from Figma Make project. Many other platforms like Replit provide it.  

Hello!My account is currently on the Education plan, but I’ve already reached the usage limit. I originally received the Education plan when I was studying in a course.Now I am working in Figma as part of a team, and I see that I need to verify my Education status. The issue is that I no longer have valid proof of enrollment, so I cannot verify as a student.I would like to purchase a paid plan instead, but I noticed that plans can only be purchased for a team. If I buy a plan for my own team, I won’t be able to transfer that subscription to the team I was added to.Could you please advise me what the best solution is in this case? Should I create and pay for a new team, or is there a way to upgrade my individual account while still working inside my current team?Thank you for your support!

Hello Figma Team,I’ve been using "Figma Make" and noticed that some of its features are very similar to "Cursor", which I found quite impressive. I’m amazed by Figma’s innovative technology.I have a few questions regarding its functionality:Could you let me know which language model "Figma Make" uses to perform its tasks? Is it an in-house model, or does it rely on an external one?Also, similar to "Cursor", does it operate in conjunction with MCP?I look forward to your response. Thank you!

I have been in contact with SheerID regarding the verification process for an education plan, and they confirmed I’m verified and approved, despite this Figma keeps telling me to reverify. I sent a request to Figmas support team but got back that I need to get support trough the Community Support Forum, So here we are. I cannot redo the verify process as it says my Verification limit is exceeded and that it seems like the offer is already redeemed. Please let me know how to solve this.Thanks!

I am new to Figma. When I first started, the toolbar was at the top of the screen, but now it’s at the bottom. Why did this happen, and how can I change it back?