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Shannon Chen
New Member
Nov 10, 2026 9:36 AM UTC
Question

Figma Chrome extension plugin - capture design - images not pasting

Some websites when i capture the design using the Figma chrome extension and paste it into Figma, some, or all images aren’t pasting through and sometimes they do. I’ve tried restarting Figma, removing and re-adding the Figma plugin, but no help.

I’m not sure if this is a bug with the plugin itself, or depending on the website I am capturing?

Any help would be great! 

1 reply

Celine_
Figmate
Community Support
Nov 10, 2026 10:09 AM UTC

Hey there, Celine from the Figma Community Support team here! Thanks for explaining what you’ve already tried.

It could depend on how the website loads its images. Some sites only load images as you scroll, and those images may be missing from the capture if they haven’t loaded yet.

Could you try first scrolling through the entire page, waiting for the images to appear, and then taking a fresh capture? You can also try Select element to capture a smaller section containing an affected image, as described in our help center: Chrome extension guide

If images that are already visible still don’t come through, please reach out directly our support team.
To do that: Go to the Support Hub / Type “Report a bug” / Click Start a chat and select Enter and follow the prompts.

In the form, include the affected webpage URL, a short recording showing the capture and paste, and your Chrome versions. This will help our team investigate your specific example. Please share any private links through the support request. Thank you!