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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product? You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as possible (deta

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S
Figmate
Fredericku
FrederickuNew Member
asked in Ask the Community
Unblocked Games 76, Classroom 6x, and Classroom 30x – Play Free Online Games at School 2025

Unblocked Games 76, Classroom 6x, and Classroom 30x are great platforms that allow students to enjoy a wide variety of free online games during school hours without being blocked by network restrictions. These platforms offer a wide range of genres, including action, puzzle, racing, and sports, making it easy to find something for everyone. Whether you're using a PC, Chromebook, or smartphone, these games are accessible directly through your web browser with no need for downloads or installations. With their ability to bypass school firewalls, Unblocked Games 76, Classroom 6x, and Classroom 30x provide a fun and safe way to take a break and enjoy a quick gaming session during your free time at school.

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Fredericku
Marie-Pierre Hawey
Marie-Pierre HaweyNew Member
asked in Ask the Community
Is there a WYSIWYG editor available in Figma Site that allows small clients to easily edit content without needing to navigate the Figma platform?

Hi everyone, I’m exploring the new website functionality in Figma and would like to know if there’s a WYSIWYG editor available for clients. Is it possible for clients to add and modify content on the site without needing to access Figma or having any prior knowledge of the platform? Any insights or experiences would be greatly appreciated! Thank you!

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Marie-Pierre Hawey
adunny
adunnyNew Member
asked in Ask the Community
Can you stop a Like and Dislike button from being active at the same time?

A similar question has been posted by another user about 3 years ago, but they didn’t have a solution on their post. I am trying to get the “like” button to return to its default state when the “dislike” button is clicked and vice versa. When hovered over, they reveal a tool tip and turn gray. Each time one of these buttons is clicked, it shows a different notification overlay (liked notif, disliked notif, and undo notif (undo happens on 2nd click)). Below is the current logic I am trying for the “like” button (I’ve tried a few variations, I’ve asked AI, and I’ve tried different variables. I’ve also tried having both buttons in the same component set). If you have any ideas at all, please advise. I will try those too. 😅 Thank you in advance!

243
Raphael_M
Allie_Goodson
Allie_Goodson
asked in Ask the Community
Comments are gone

Comments just disappeared on a file for us. Has there been any resolution?

39122
William Donovan
Sems
Sems
asked in Ask the Community
New Font Available Notification keeps popping up - how do I get rid of to

Everytime I leave Figma window to go to another window, I get this “New available font: Raleway” notifications. Why is this happening? How do i turn it off?

63630
Guilherme_Dourado2
Arthur Chayka
Arthur ChaykaNew Member
asked in Ask the Community
Figma Sites local/web fonts support

Is it possible to use local fonts (or any fonts not available on Google Fonts) with Figma Sites? Is there a way to link a .woff file or reference a custom font in any other way? Thanks!

181
Hyke
Matt Probst
Matt ProbstNew Member
asked in Ask the Community
Lists

Hi Figma Copmmunity, is there a way to protype so that when you have a component list created and one of those items is selected another component list shows up with the ability to select a second option in a separate component list?

403
Ondrej_Pavlicek
magdalena_panas
magdalena_panasNew Member
asked in Ask the Community
Do Figma Sites support password-protected pages?

I'm thinking about building my portfolio using Figma Sites, but before I start, I wanted to ask: does Figma allow you to password-protect specific pages or projects? I’d like to make some sections private or only accessible to certain people.

323
momomomomomo
Abas
AbasNew Member
asked in Ask the Community
SVGs break from Illustrator to Figma

Hello, I have an issue that’s bugged me for years here. Illustrations I make in Adobe Illustrator seem to scatter a bit (position) when imported into Figma. This doesn’t always happen for larger illustrations (sometimes the paths still go astray), but the smaller svgs seem to have real issues interpreting these paths and tangents most times.For example, here’s illustrations made on a 40x40 px artboard. Illustrator file Illustrator file zoomed in However, when I import this to Figma, everything scatters to some extent. Figma screenshot of same svg Is it impossible to import small svgs exactly? Is there something I’m doing wrong? Can anyone help me out… Cheers...

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Lauren_Medved
Justin_Trout
Justin_Trout
asked in Ask the Community
Library assets may need to be republished for modename mode to show

I am getting a message that says “Library assets may need to be republished for modename mode to show.” There is also a little icon next to the mode name in all of my files when selecting a palette mode. We use a single design system file that has all of our variables and the other palettes don’t seem to have the same problem. The error message is not very helpful and I have cleaned up all of the files and resolved everything I can find but this message never goes away. Can anyone help me understand what is going on? I have included a couple of images as an example of what I am seeing.

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Guido Galetto
Studio Taryn
Studio TarynNew Member
asked in Ask the Community
From $15/mo. to $200/mo. - Unapproved Design Seats Billed to My Account - How?

For years, my personal Figma account was billed at $15/month for a single design seat. I just discovered that, over the past 3 months, Figma has been charging me for 9 additional design seats tied to ex-coworkers from a company I left nearly a year ago. My bill jumped from $15 to $200/month—without my authorization or approval. I have no idea how these ex-coworkers were added to my personal account; I never invited them, and we only collaborated through the company’s Figma account, which I lost access to immediately after leaving. Now I’m seriously concerned they may have had access to all my client files, raising major privacy and security issues. This feels incredibly shady and unprofessional, especially since I received no notice of such a major change to my subscription. I’ve contacted Figma support to request a refund and billing correction, as they’ve now locked me out of my own design files for not paying this month’s $200 charge—which I’m refusing to pay. The situation is compl

151
dvaliao
Figmate
Faye_Stover
Faye_Stover
asked in Ask the Community
Lost Files

I have lost files from my Figma account. I looked at the drafts > deleted tab and its not there. I also filter searched all projects made by (me) and no luck finding it. I have a link the prototype because I had it linked to my old portfolio and it says that Prototype not found. Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. This project was definetly used through this email so im confused. I dont know if any other files got lost, but this is a case study for my portflio and a really important project to me so I hope you can help me recover it.

25613
dvaliao
Figmate
Heath_Flohre
Heath_FlohreNew Participant
asked in Ask the Community
Variable option for Gap in Grid layout

Love the new grid layout, but will we be able to apply variables to gap values like we can in horizontal and vertical layout?

917
Thomas Reem
Figmate
Samir_PRODATA
Samir_PRODATA
asked in Ask the Community
FigJam thumbnails doesn't fit the frame

After the new update my thumbnails became smaller for FigJam files. Do you have any idea about this bug or smth?

37314
dvaliao
Figmate
Nguyen_Do
Nguyen_DoNew Member
asked in Ask the Community
Question about short-term access

I have a question about short-term access in Figma, especially regarding the new billing model. I've been using Figma for quite a long time but has never wondered this. I'm currently on Professional plan. Can anyone help me answer these questions? When there's no available seat, whenever I upgrade an account in a team to a Paid seat, I'll then buy a Paid seat for the whole team, not that account only, right? So if I just want to grand a short-term access for less than a month, I'll have to pay for that seat for its duration from the purchase date to the end of the billing cycle, or the date I remove the account from the seat, or for I'll have to pay for the whole month? There's 2 other scenarios: What if I remove the account from the seat before the end of the billing cycle: let's say the cycle ends on the 30th, and I assign the account to the seat from the 10th to 20th? What if I remove the account from the seat after the end of the billing cycle: the cycle ends one the 30th, and I as

393
dvaliao
Figmate
Felicien
FelicienNew Member
asked in Ask the Community
How to modify keyboard mapping to use a different key for "key + scroll" to zoom?

Hi there, I spent the last hour+ trying to find a solution for this basic “problem” I have and I can’t seem to find anything helpful anywhere so far. Quick background. For a lot of reasons Figma makes perfect sense in my workflow now but I only recently started to incorporate it while still heavily using Adobe (on Mac with mouse). My problem is the following. On Adobe, for zoom scrolling I hold “option” key and scroll to zoom in/out. And on Figma I have to hold "command" key and scroll. I’m sure one can relate on the frustrating muscle memory gymnastic you have to do each time you’re switching from Illustrator to Figma -- for example. If anyone knows how to re-map the key to hold for zoom scrolling on Figma I would be sooo damn grateful. Merci beaucoup

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Felicien
Jarek
Jarek
asked in Ask the Community
How to clear “Used variables” that don’t exist in the file anymore?

Hi folks! I used some components from other files in my project, and even though I removed them, I still see some Variables available in the “Page → Modes”. They are not available anywhere else. It doesn’t affect the project; when I select one, change the page, and then return to it, that mode is selected. I checked my file, and nothing leads to the other file anymore – no styles, variables, components, etc. It seems like a bug, and I see some variables pulled from another file, but can I remove it somehow?

936393
Travis Tinney
Deepanwita Saha
Deepanwita SahaNew Member
asked in Ask the Community
Access to Figma Make

I am currently using Figma Design (Free Plan). I was willing to buy the Professional Plan (Full Seat). When i went to pay I saw only these available in the package (see snipped pic below). How do i get access to Figma Make?

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Celine_
Figmate
engineering
engineeringNew Member
asked in Ask the Community
Figma AI is not available in my Figma Design tool bar:

Hi! Figma AI is not available in my Figma Design tool bar:

1057
Celine_
Figmate
Oleh_Ulasyuk
Oleh_Ulasyuk
asked in Ask the Community
Response lags in Figma Desktop when sharing the screen with MS Teams on Mac

I’ve noticed uncomfortable lags when I share my screen via MS Teams and present something in Figma Desktop. It feels like fps drops drastically - from 60 to around 15-20. Mouse hover feedbacks with a noticeable delay. These lags I started notice after updating to macOS Sequoia. My setup: Macbook Pro 2021 M1 Pro with 32GB RAM, macOS Sequoia 15.0 External monitor HP Z27 connected via usb-c thunderbolt Figma Desktop 124.4.7 MS Teams for mac Version 24244.507.3125.3475 I started investigating to identify the root cause and so far I figured out the next: The issue is only with Figma Desktop and MS Teams mac app. If I use Figma in browser or MS Teams in browser, everything is smooth. The issue is more noticeable with UI3. When I switch back to previous UI, it works much smoother, however not perfect and smooth as without sharing. When I share the internal Macbook screen the issue is less to not noticeable. At least there is a difference. I tried different thunderbolt cables, no differences.

33912
Noufal Shahabdeen Rasheed
frankjxl
frankjxl
asked in Ask the Community
Figma Slides - Could not delete text styles until

I was trying to delete a text style in Figma slides, and couldn’t figure it out at all. Until I accidentally move the popover to discover there’s actually two popover. The one on top is covering the one on the bottom with the delete button. Figma, you might want to fix this, seems like a glaring bug.

1296
Celine_
Figmate
markosansa
markosansaNew Member
asked in Ask the Community
Layout option disappeared in the app.

Hello, I’m struggling with the layout option not available in the app but visible in the browser. It’s very frustrating and I don’t understand what I’m doing wrong. I restarted both app and computer more than once. Thank you in advance.

03
markosansa
Marlous
MarlousNew Member
asked in Ask the Community
Location “Explore Community” button untraceable

The “Explore Community” button - usually at the bottom left of the window - is gone. Where can I find the button now?

1534
Nels
Caitlin Robinson
Caitlin RobinsonNew Member
asked in Ask the Community
Layer thumbnails

I noticed in the figma playground files, the layers have preview thumbnails that help distinguish layer type such as section and show contents within frames...I am wondering how this is done to add to my own files?

81
Caitlin Robinson

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