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Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos
Hi all,I'm currently designing an interactive desktop operations dashboard for an enterprise access control system and trying to build an authentic usability testing prototype in Figma.In our design, operators monitor hundreds of physical access doors and need to run simulated badge-scan overrides. I'm using Figma Variables and conditional logic on an interactive door card component, but I'm running into an issue with state reset timing:When an operator clicks Simulate Access Granted, the door status variable changes from Idle (Secured) → Unlocked / Door Open for 3 seconds. After a 3-second delay, the variable needs to evaluate whether a Hold Open toggle is active. If false, it should automatically revert back to Idle (Secured). If an operator triggers a global Emergency Lockdown, all individual door status variables across the canvas should immediately override to Forced Locked, ignoring local timer delays.Currently, chaining After delay interactions inside nested component variants s
I’m trying to share a Figma Make prototype for user testing. It needs to be available for anyone to view and the full screen version without the prompt on left side.I’ve tried multiple versions and tested within Google Incognito to confirm it will work for any user and so far three things have happened:Login required page displayed Loading screen displayed but never generates prototype Error displayed saying “live preview not available.”Two processes I’ve already tried:Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > click “copy link” Click the play button (which generates full screen version) > click “share” > adjust access to “anyone can view” > copy link directly from address bar. Anyone have a fix for this?
Is there anyway to bring back the black background for the figma icon?
Hey community. Here is Tode - analytics for figma plugins/widgets!In Figma you see how many installs, likes.. But how users behave after they launch your plugin? With Tode you can track features usage, number of unique users, sessions duration, countries and editors (Figma, FigJam, Dev Mode), revisit rate.Just add some lines of code and track actions from UI. We don't use cookies so it will work inside plugin sandbox! We have adapters for React/Vue/Svelte/Angular and just TS. There is a free plan where you can try it out on one plugin.usetode.devFeel free to share your suggestions for improvement, I will do my best :) App is 100% dogfooded because i use it on my own plugins published in Community. Cheers!
Been using Fig Stats lately, but I feel it’s still hard to track my own plugin performance properly.Main issue for me:It mostly focuses on public/hot plugins My own plugin data feels incomplete Weekly Figma analytics emails are hard to compare over time No clear trends/history/insightsSo I’m thinking about building a small tool that:Connects to Gmail Automatically reads Figma weekly analytics emails Builds historical charts Tracks installs/runs/retention over time Gives simple AI insights/trend analysisSomething like:“your installs dropped because ranking/search exposure changed”Would any Figma plugin developers actually use this?Curious if this is just my pain point or a real problem for others too.
Hi there friendly forum,I’ve got a plugin (1616762647761910788) that’s been sitting in review for around a month now. Is there any way to get a progress check on how far along in the process it is?I assume with AI now the review process may be extended, but wondering if there’s any reasonable way for Figma to communicate progress.My plugin does not make any external calls (other than Google Fonts), and doesn’t store anything locally.
We currently have an existing Figma Professional Plan and would like to merge it into our existing Organization Plan. Is it possible to migrate all associated assets, including files, projects, folders, team structure, and assigned seats, from the Professional Plan to the Organization Plan without losing data, permissions, version history, or user access? What is the recommended process to ensure a seamless transition while retaining ownership and collaboration settings?
From my previous question I now know how to transfer or merge an existing two plans (Professional plan merge or transfer to Organization plan) into one from this article: https://help.figma.com/hc/en-us/articles/10250387712407-Transfer-a-folder-or-team-to-a-different-account#h_01J5BDVCA0XT1PX6B4AB30PZRZBut I still have some few questions: Does the seat transfer from the Pro Plan to the Org Plan also include Collab and Dev Seats? What happens to the existing Pro Plan after the migration? Since the team folders, seats, and team members will be transferred to the Org Plan, we do not anticipate any further need for the Pro Plan. Our primary objective is to fully consolidate everything under the Org Plan. How will the billing work for the additional seats once they are transferred to the Org Plan? The files on the Draft folder of a team member, will that be transferred as well? in the migration process to the Org plan from Pro plan
I was working in a file today for many hours, and all of a sudden, my designs were gone. I checked version history, and no sign of them there. There are a handful of hours where the file remains unchanged, which is not possible. How can I recover these ‘deleted’ files? No clue how they went missing or how to recover them.
你好,Figma客服团队,我写信请求退款,因为我的账户上出现了一笔意外的费用。我最近取消了订阅,但座位按比例调整仍然被收取费用。这些额外的座椅升级完全是偶然且无意为之。我不知道观众会自动升级为付费座位,也不知道取消后会被追溯收费。既然账户已被取消,我们不再使用这些功能,恳请您查看我的账户历史,并对这次最后的2笔交易进行礼貌退款。同时今日也产生了一笔年度续费,费用是今日自动扣费的,扣款账户不是本人的,今日的座位功能也还未使用,月付功能均尚未被使用。请帮忙取消这笔年度订阅订单。烦请帮忙处理一下,感谢。感谢你的时间和帮助。
I opened a support ticket thirteen days ago, and two days later Ben Anderson contacted me to confirm the details of my two devices, which were having issues with their accounts. Ticket ID: #2152830.It has now been nine days since that communication, and thirteen days in total since I opened the ticket, and I still haven’t received any response, despite having provided all the information that was requested from me.Is this person an AI? Is there anywhere within Figma where I can contact a real person from the support team?Thank you very much.
Why animations start by their own, how to control them in prototype mode? I just wanted to create opening menu, but how - OK, placed animated menu component inside main screen, and then it starts to play indefinitely - I just expected simple “Pause at load” feature :/
Seems like the IPad doesn’t load developer widgets in figjam files (even if the file has the widget loaded in the desktop app). Is there a way I can test my developer-widget in the IPad app before publishing it? Or can I publish the widget privately to test on IPad without signing up for a full enterprise account? Thanks for any help!
My goal is to create various template sizes:LinkedIn / Meta: 1080×1080 6Sense / Google: 300 x 250 / 300 x 600 / 160 x 600 / 728 x 90 / 320 x 50 / 300 x 60 Email: 848 x 244 and 848 × 244 In Figma Buzz, I want to be able to go from:1080 x 1080 > 300 x 250 > 300 x 600 848 x 244 > 848 × 244 728 x 90 > 320 x 50 > 300 x 60 In Figma Buzz, the issues I’m having:I have a triangle vector shape with 3 layers (3 different colors) and when I change the template size from 1080 > 300, that vector shape doesn’t adjust accordingly. I’ve created a flatten version of it, created a component and set the comp to scale/scale, nothing is working. What constraints am I supposed to be using for vector shapes that are group and that have been turned into a component? I made sure that the inner most layers are set to scale. I tested using a png of the same image and For the logo that is going on each of the templates, when I change the template size the logo moves slightly out of its position.
Hi Figma team, I'm Ryan Saleh, an organizer of LPC Hacks and Treasurer of the Las Positas College Computer Science Club. LPC Hacks is our college's first hackathon, and it is a free, one-day, in-person event on Saturday, November 7, 2026 (10 AM–8 PM) at Las Positas College in Livermore, CA. About 250 college students will form teams of 1–4, build AI-powered projects, and demo them to judges. Among the sponsors we have gotten so far include n8n, Lovable, and Elevenlabs. Figma Make would fit our AI theme well, since it lets teams go from prompt to working prototype in a single day. We'd love Figma's support through a "Best Design" or "Best Use of Figma Make" prize track, swag, a short workshop, or a Figma designer as a judge or mentor. Most of our hackers are community college students who rarely get access to events like this, so it would be a great way for Figma to reach new designers and builders early. Could this be passed to the Figma for Education team or whoever handles stude
I'm on a Starter plan and reached the Figma MCP tool call limit.When does my MCP allowance reset and then how can i see it?
Hi all.I have a web page for which I’ve used the AI agent to help create two simple animations:1. Two images that fan out - this happens once, and is set to ‘Play Once’2. A character holding a card which gently rocks back and forth - set to ‘Loop’. They both work fine individually. But when I place both onto the page, they default to either both play once or both to loop, and lose their initial attributes.Is it possible to have both on the same page but retain their attributes?Cheers
I'm building a web app in Figma Make and trying to set a custom favicon. I've tried two approaches so far: Adding <link rel="icon"> tags directly to index.html — but a favicon diagnostic tool confirms these tags aren't appearing in the served HTML, suggesting Figma Make generates its own HTML wrapper that overrides index.html. Placing favicon files in the /public folder — the diagnostic tool confirms /public files ARE served (it found favicon.ico at the root), but I can only create text-based files through the Figma Make code editor, not upload binary .png or .ico files. Is there a supported way to upload a custom binary favicon (PNG or ICO) to a Figma Make project? Or is there a way to make custom <link> tags in index.html pass through to the served HTML? Any workarounds welcome. Thanks!
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I feel like my AI Agent credits run out pretty quickly, even when I’m only using it for a few design tasks.What kind of workflow do you use to make your credits last longer? Is it more efficient to write one detailed prompt instead of making multiple smaller requests? And how do you handle revisions without unnecessarily spending more credits?I’d love to hear your tips or workflows for using Figma AI Agent more efficiently, especially if you’ve found a way to make the credits last for a long time.Any advice would be appreciated! 🙏
Hi everyone,I'm having trouble deleting some token groups/collections from my variables panel and could use some help.As you can see in the attached screenshot, I have duplicate groups like 03. Spacing, 04. Viewport, 05. Border, etc., right under my 00. Core color line. However, the option to delete these groups is completely missing or unclickable.Has anyone encountered this specific bug or lock state? Is there a way to force-delete these groups without breaking the rest of my local variables?
Hi all,new org admin here, so bear with me. I have trouble organizing the users in my instance to specific teams and user groups. I do plan to use groups for SSO config, so will add groups to team access. What i am really missing, is there a way to see specific user membership in team and/or group without exporting csv? Like when you click on one user details, you should be able to see which Teams user has access to, additionally, imagine having the info, on the type of access for each Team.
Last weekend I was able to prompt the AI agent in canvas to create a prototype, with basic interactions, right on my file. Today, the chatbot says it can’t add interactions, and I have to do it myself, or use Figma Make. Is this a bug or a feature? Figma Make creates prototypes but when copying it to your Design file, it only copies the UI and not the interactions created. Could you let me know if this is a feature so that I can move on to Claude Design for prototypes?Thanks!
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