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  • 34,094 Replies
12804 Topics
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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

750
S
Figmate
16 days ago
dcc998deaa
dcc998deaaNew Member
asked in Ask the Community
ddd

ggggggggg

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dcc998deaa
5 minutes ago
Artaherzadeh
Artaherzadeh
asked in Ask the Community
Change open/close direction for auto animate

Hi I want this component to be opened in the blue arrow direction but no matter what I do, it will open in the red line. When I click on the chat button, it should go up right, not down left.

2331
omer abramovitz
24 minutes ago
Peltzi
PeltziNew Member
asked in Ask the Community
Project shared to Team members, but not all can access

Hi,I have a project, to which access has been granted for an entire Team. Nonetheless, my colleagues within that team report not being able to access the project.The project permissions state that 8 users have access through the Team, even though the Team is larger than 8 users.What might prevent the remaining members of the Team from accessing the project, and how can I fix it?I’m also noticing as I browse the Team member list, that some users I can “Grant admin access” and others I can “Invite as admin” instead. Seems like those I can “Grant admin access” to are the ones who can access the project. I seem to be unable to figure out what the difference between these users is, and therefore, how I can get rid of this difference. 

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Peltzi
43 minutes ago
Hannah Mclaughlin
Hannah MclaughlinNew Member
asked in Ask the Community
Issue with getting a button click to navigate to another page

Hi there, I’m having an issue with being able to click a button an navigate to another screen. I’m not sure what I’m doing wrong but when I select the play button and ad interaction - on tap - navigate to, there is no option to navigate to the “Game UI” screen? I’d really appreciate any advice, thank you!  

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Hannah Mclaughlin
1 hour ago
Marjolein3
Marjolein3
asked in Ask the Community
Inspection tab not showing

I alternately work on my laptop and my desktop computer. I worked with Figma on my laptop computer, and the ‘Inspect’ panel was showing. Now I installed Figma on my laptop computer, and I can access the project I was working on, but the ‘Inspect’ panel doesn’t show. I can use the ‘View’ menu to show both the ‘Design’ and the ‘Prototype’ panel, but not the ‘Inspect’ panel. What’s wrong?

197339
Christian Glacet
2 hours ago
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Lydia7
asked in Ask the Community
Images not showing up

For the past few months I’ve been able to see my images on my file but for the past few days all the previews have disappeared & I’ve tried to update Figma, update my computer, clear my Figma cache and nothing has worked. The images are still within the Figma but I just can’t view them

65115
Jaynal Abedin
2 hours ago
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Ajinkya_Muley
asked in Ask the Community
How to download background image only, ignore/hide other components

How to download background image only, ignore/hide other components

30444
Christian Glacet
2 hours ago
Marlon_B
Marlon_B
asked in Ask the Community
Interactive nested component not working...again!

Not sure if I’m going crazy or missing something completely basic but I have a component which contains several nested component instances for . The expandable nav is simple enough with 2 states of OPEN and CLOSED and I have several of these inside a auto-layout frame, which allows each nav to be expanded or collapsed. The interaction works fine until I convert the into a component, then the nested interactions no longer work! Here is an example file containing an instance of the component which do NOT work and a detached instance which works perfectly! Figma – 8 Oct 24 Any ideas welcomed!

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Aaron_H
3 hours ago
NatalieR
NatalieRNew Member
asked in Ask the Community
Is it possible use two different UI kits on one project?

Is it possible use two different UI kits on one project?I am trying to use the Fluent UI kit and the SharePoint UI kit at the same time to create a project

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NatalieR
3 hours ago
Mats Eggers
Mats EggersNew Member
asked in Ask the Community
Design System Component to many Variants

I am setting up a Design System and I was wondering if it’s really necessary to create all these Variant e.g. for a Tab Bar or other Components that have a different amount of Items that should be controlled through the properties. Do you maybe got any other best practices for that? I’d just love to make everything a bit thinner that there are not soo many different Variants needed. 

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Mats Eggers
3 hours ago
wholesam
wholesamNew Member
asked in Ask the Community
Cannot find resizing fill container option

  

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wholesam
6 hours ago
M
medvidalina2
asked in Ask the Community
Where can I find the resizing bottom in figma?

Hi, I’m totally a new user of Figma. And now I’m studying an auto layout toping. And watching video I found out that there is a resizing botton on the screen in this video, but I don’t have it (my laptop have windows system).

7097
wholesam
6 hours ago
fincamthor
fincamthorNew Member
asked in Ask the Community
Font not updating after being uploaded to admin resources

I’ve uploaded a font to Figma organization (Admin > Resources > Fonts) which is an updated version of an existing font we have.The font shares the same name as the existing font, however Figma does not give the option to ‘replace’ when uploading and still shows the previous version in the font list.I’ve tried clearing my cache and restarting and don’t want to remove the existing font as it’s used everywhere. Any advice on steps to take? Thanks

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J
Figmate
7 hours ago
Johyeyoung
JohyeyoungNew Member
asked in Ask the Community
Where can i find 'Frame' panel ?

 I’m trying to find ‘frame’ to use ‘Fixed’ feature.Where can i find this panel?   

364
Johyeyoung
9 hours ago
PandaUser
PandaUserNew Member
asked in Ask the Community
Request for early access to Figma AI

Hello,I am writing to you as a loyal and professional Figma user for several years. I would like to express my interest in the new UI3 and Figma AI features that you recently introduced.I'm a designer who uses Figma on a daily basis to create designs, logos, website models, branding and many other creative projects. I'm also registered with Figma Pro through my school, which allows me to take full advantage of your platform's features.Having followed Figma announcements and updates closely, I quickly expressed my interest in Figma AI by activating it in my account settings as soon as possible. However, despite using Figma intensively for several hours each day, I still haven't had access to this feature.I understand that Figma AI is being rolled out gradually and randomly, and that some people have been lucky enough to get it before me. Nevertheless, I've been looking forward to using Figma AI for several months now, and I'm convinced that this feature would be a great help in my day-t

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J
Figmate
10 hours ago
NickPractichem
NickPractichemNew Member
asked in Ask the Community
Move files from a locked team account to a pro team?

I have files in a defunct company account that I want to completely move to a different Pro team account. Can I move/copy those files? If yes, please point me to the right help pages.

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J
Figmate
12 hours ago
Mohamad_Chaaban
Mohamad_Chaaban
asked in Ask the Community
The Ai tool is not showing

Hey everyone I just signed up for the pro plan but for some reason, I can’t find the AI tool in the menu at the bottom of the screen. Any suggestion?

11528
Jake N
12 hours ago
philipchao22
philipchao22New Member
asked in Ask the Community
Question about interaction

 I created a component. Currently, the transition for "show less" is instant, and "expand" uses a smart animation. I was hoping to have the page move out more smoothly. Is this possible in Figma? Why does everything reload to the top of the page when I see the screen in prototype?  

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philipchao22
14 hours ago
Adam Sivins
Adam SivinsNew Member
asked in Ask the Community
OAuth Token | 403: invalid token | Typescript/React

I’m seeing some unexpected behavior with an OAuth token and it’s requests. I’ve a Token fetch setup that works as expected. But after having recived said token and go to make API requests with it, none of them return with good data. They all return with an error of 430: invalid token. Below is a snippet of my user `/me` request. It returns a a 403 with a fresh tokenconst fetchUserData = async (token: string) => { fetch(`https://api.figma.com/v1/me`, { headers: { 'Authorization': `Bearer ${token}`, } }) .then(response => response.json()) .then(response => { if (response.status === 403) console.log(`${response.status}: ${response.err}`) else { console.log(`Logged into Figma as ${response.handle}`); setUserData(response); } }) .catch((error) => { throw new Error (`API Request Failure: ${error}`); }); }; 

532
Adam Sivins
15 hours ago
0aaniel
0aanielNew Member
asked in Ask the Community
Overriding properties of child library component

In a few words, I have my text styles set up in a library file which I after imported into my child project file. However, I would like to change the line height of the specific text style instance that I’m editing. Is it possible to do that without detaching the component?(I know that it is possible to override things like alignment, decorations, etc, but I don’t see how I would do that for the font family, font size, line height, letter spacing, etc)Given I changed the line height property in the library project, all instances of that property would be updated, except for the specific instance where I manually overrode the line height.Thanks in advance.

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0aaniel
15 hours ago
Mr.Biscuit
Mr.Biscuit
asked in Ask the Community
How to make a vertex on each intersecting vector line?

This may be an embarrassing question to ask, but hey how do you actually make each intersection point a vertex without manually adding them using the pen tool? I’ve tried union → flatten, but then it creates 4 vertices there(packed together) instead of 1 since a union turns paths into surface areas. I need these vertices because then I can generate a dot on each of their spot using DotsOnVertices, without vertices I don’t know where to place my dots. If there are any programmatic ideas that you could think of, that’d also be helpful.

12304
Skyoxima
16 hours ago
Jesse Andrews
Jesse AndrewsNew Member
asked in Ask the Community
Is it possible to get an image for a specific node id with the rest api?

I’m able to get an image with the image rest api (GET https://api.figma.com/v1/images/:key?ids=:node_id), but it doesn’t crop the result to the provided node id. Instead, it renders everything below the top layer the node is nested under.This is what I receive from the api.This is what I want from the api roughly. Is it possible to get the desired result from this api, or do I need to explore alternatives? The node ids I’m using are derived from the url after clicking on the node in the figma viewer (www.figma.com/design/{file_id}/{file_name}?node-id={node_id}).

132
Jesse Andrews
16 hours ago
Stenly
StenlyNew Member
asked in Ask the Community
How do I create this text effect in Figma

Can you do it with gradient perhaps? This far haven’t figured it out yet.

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Stenly
17 hours ago
tanydourev
tanydourev
asked in Ask the Community
Several Files Missing from Account

Hello! I’ve already reached out to Support for this and submitted a ticket, but I wanted to post this here as well. Files from the past three (3) months have disappeared from my Figma account, many of which I regularly open and use. They are not in my deleted drafts, nor are they files that have been shared with anyone else. Here are the things I’ve already tried: Checked deleted folder - they’re not there. Adjusted filters to “Created by anyone” - nothing shows. Checked teams and sub-folders within teams - nothing. Used the search bar to find by title - nothing appears (and I name all my files, so I know how to find them). Tried logging out and logging back in - no change. Some users had the same issues in other forum posts and chalked it down to a bug that hides a bunch of files, making them appear as if deleted even though they’re not. I’ve tried just about everything and nothing can find them. Again, these files are not deleted. Any help would be appreciated, thanks! 🙂

8817
berlin.unleashed
17 hours ago
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