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seni
Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

2630
seni
Figmate
2ND WEST
2ND WESTNew Member
asked in Ask the Community
Shared files after cancellation of Pro subscription

Hi What happens to shared files after cancellation of Pro subscription ?Are the shared files still available for viewers ?Thanks and best regards,2W

00
2ND WEST
Jeroen2
Jeroen2Active Member
asked in Ask the Community
Nested component instance: how do I keep nested property values across "parent variants"?

Given a button component with some variants for color: … and given a popover-button component with the button component nested into it: I have some instances of the popover-button, for which I would like to override the variant-property for color (in the main component, the variant-property is set to black). For the current variant of the popover-button, this setup is fine. However, when the variant property of the popover-button is switched, it reverts to the initial variant property value of the nested button-component, the way it is defined in the main component. My override for variant property value for this nested button-component is ignored. My question would be: how can I make sure that a component’s instance respects the overridden nested component instance’ variant property override across parent component instance variants? An excerpt (copy) of my design system can be found here, so it is clear how I have set things up:Figma – 13 May 24

96716
Jeroen2
James_Green1
James_Green1New Member
asked in Ask the Community
Change components with light and dark mode

Hi all, I was wondering if it’s possible to change components with the light and dark mode feature. The use case is in my site navigation I want to change the brand logo to the correct version depending on whether the designs are in light or dark mode. I know I could just change it in the properties panel but it would be nice to have it automated so other designers get the correct logo with limited brand knowledge. Any thoughts or help appreciated James

8767
GoodTech.
Mathilda
MathildaNew Member
asked in Ask the Community
Form field background subcomponent will not resize when used in a core component

I’m trying to build a scalable and flexible form field input component, made out of the subcomponents (background, labels, right icon, left icon) so I can change the states between default, focused, and error. I’ve built these, but no matter what settings I have applied on the subcomponent “background” (position: scale / R &T; auto layout: hug - I cannot fill container as there is no parent container to fill) when I incorporate it into a core component, the “background” subcomponent’s width cannot be changed.  What is going wrong here? 

00
Mathilda
Tesia_Neujahr1
Tesia_Neujahr1
asked in Ask the Community
Why aren't my assets organized alphabetically anymore?

My asset panel for components used to be organized alphabetically regardless of how my library file was structured. I like to organize my library by components that are in progress, ready for dev, etc… and now in every file when i view my assets panel, the components are following the page order rather than alpha like they used to be.

372
Coralie_Deutscher
jzhen L
jzhen LNew Member
asked in Ask the Community
Loss of important work files

Hello, I lost an important file. This document records all my work and is very important to me. I was able to use it yesterday, but today I found that I could not open it and it showed 404. At the same time, this recent file was not shown in the recent deletions.Request: I hope you can help me recover these files. Thank you very much for the help of the figma team.

00
jzhen L
Sameer Sunder-Rajan
Sameer Sunder-RajanNew Member
asked in Ask the Community
Student account unable to access Dev options

I am a student starting to use Figma to create some html to learn while helping the community by creating some data entry forms for charity. I created the account yesterday but am unable to try this out. Should the school have an education plan that covers Figma for this?

01
J
Figmate
SandC
SandCNew Member
asked in Ask the Community
Turning multiple frames into a component instance

Is there a way I can turn a normal autolayout textbox frames into an component Instance, without having to copy the component and replace existing texts one by one. For example I have multiple mobile pages that is not linked to a component as below, is there a way to click all the text boxes and link it into becoming a component instance?  

212
SandC
Lezhang
Lezhang
asked in Ask the Community
Help. Trying to stretch the frame only but other components are stretched with it

When I try to stretch the frame, other components are also stretched, as you can see in my screen shots. I only want to edit the frame. How can I do it?

104058
kilu
Tristam
Tristam
asked in Ask the Community
SVG Size MAJOR Issue

I’ve noticed that SVG export sizes have gone from around 20KB up to 800KB. Whatever changes have been put through in the last month is effecting it’s usability for the web exports. Our site has a banner limit of 100KB and SVG has been an invaluable resource in meeting these restrictions. However, within the last month when I exported suddenly I am seeing consistently large file sizes of close to 1MB (800KB) for an image comprised of a single background colour and text. This needs urgent attention as it basically makes Figma useless for any vector artwork.

574
Amiti
Hai Tran
Hai TranNew Member
asked in Ask the Community
Component and Variable Updates Not Syncing Across Files – Why Is This Happening?

I’m running into a frustrating issue with our design system in Figma and could use some help figuring out what’s going wrong. Here’s the situation:We have a component from an older version of our design system, and recently we updated its structure (e.g., layer organization, etc.). After publishing the updated library, the changes aren’t reflecting in another file that uses this component. The structure in that file stays stuck on the old version, and the only fix we’ve found is to manually swap the component from the library again. On top of that, variables tied to the component aren’t updating either—we keep getting an error saying “Library needs to be republished” to reflect the mode, even though we’ve already republished everything.Our setup looks like this:Variables are defined in one file. Components are in a separate file. We updated both the variables and component structure, then republished the library.I’d love to know:Why aren’t these updates syncing automatically across fil

191
J
Figmate
SandC
SandCNew Member
asked in Ask the Community
Outlines cannot be selected

Hi, I’m not sure if I’m doing anything wrong but I can’t seem to select most elements in the Show Outline mode. I have many layers and it’s bit frustrating to not be able to select things under the layers. Appreciate the help to know if I’m doing something wrong:  

00
SandC
melinda811
melinda811New Member
asked in Ask the Community
Icons suddenly are not visible in frame.

See video: https://drive.google.com/file/d/1q2l_K3N8R9grxH-dpBxkcROjJICCa0JI/view?usp=sharing I’m using the Material Symbols plug-in to put together some icons and suddenly the last handful of them have disappeared visually. The components are still there, as I can see it them in the layers panel as well as click/drag on the invisible group of it. Adjusting the icon’s parameters in the right panel doesn’t do anything. Even moving i off the frame doesn’t do anything. I have  tried refreshing the app, the browser, and even restarted my entire system.What’s going on?? Is this a plugin issue?

51
y_toku
Figmate
Leon5808
Leon5808New Member
asked in Ask the Community
How is the background removal function implemented?

May I ask how the AI background removal function in figma is implemented, and which company's api is used? I think this function is great, and I want to integrate this function into my website. Looking forward to replying.

00
Leon5808
Paul_Reid
Paul_Reid
asked in Ask the Community
I'm unable to set the mode for a parent frame

I’ve gone through the variables playground docs and everything seems straightforward, but I cannot assign a mode to a frame. When I look at the example docs, there is a mode switch icon in the layer palette. But when I draw a frame on the canvas, I don’t see it. I’ve placed a demo file here. I want the red box to change its red variable between light and dark frames.

3454
y_toku
Figmate
Tanpreet
TanpreetNew Member
asked in Ask the Community
How to get back to free plan after education plan ends?

Hi, I was wondering how to get back to a free plan so that I can edit my files without moving accounts and get rid of the education plan since I’ve graduated now and figma has put me on a starter plan instead. I used the contact forum and was directed here as customers on a starter plan recieve support only through the community support forum and help center. Please, I just need to downgrade back to the free plan so I can edit my files again.  Thank you, Tanpreet 

131
J
Figmate
Darren Yao
Darren YaoNew Member
asked in Ask the Community
Education Plan Ending

Hello! I got an email notification saying my education plan is ending. I already graduated from my university and I barely use the account anymore. The only case I do use it is when I am mentoring students with my own time voluntarily who are still attending the university. With my education plan ending they will lose access to edit their files.I already applied for the re-verification of my plan stating that I’m only using the account for the purpose of teaching/mentoring the students. Would this qualify me in extending my educational plan on the account? If not, are there any special procedures I should go through to maintain edit access to the files? Will the files be deleted?

151
J
Figmate
M
Muhammad_Tayyeb
asked in Ask the Community
Educational plan

I am trying to apply for the educational plan. However, when I click on https://www.figma.com/education/apply, it shows me “you’re in” and “go to Figma” instead of application also the plan doesn’t change. I emailed support@figma.com, and they replied by stating that I should ask here in the community forum. Please help me out. For your reference I have attached the screen.

607
dvaliao
Figmate
Robby_Marston
Robby_MarstonNew Member
asked in Ask the Community
Color updates in library not reflected in components

I have a shared library that houses a number of frequently used colors as well as separate design files that utilize them. I recently updated several of the color values; however, the components that reference these values still appear to be showing the old colors. Restarting my Wifi, computer, and Figma as well as closing, reopening, or even duplicating the file has no effect. The only thing that seems to fix it is clicking the color name in the Fill panel and clicking the color name (that is already selected). Obviously this solution isn’t scalable when you have a large amount of colors and components that need updating. Can anyone please suggest a way to ensure the latest colors are displayed throughout the file automatically without requiring manually updating each instance? Thanks in advance!

51
dvaliao
Figmate
Grace_M
Grace_M
asked in Ask the Community
Fix launched: Figma incorrectly sharing to selection

There is a bug in the copy link to selection function. When using the pop up menu and selecting “copy link to selection” it will copy the link to the exact thing that I’ve selected (yay!) The “copy link to selection” function also has a shortcut key, ⌘L (yay!) When using the ⌘L shortcut the link copied only points to the frame/section that the selected object is within, not the original selection. This means that the pop up menu option and the shortcut for that menu option will point to two different links (boo!)

38837
Michael F
Lisa8
Lisa8
asked in Ask the Community
[solved] Is there a way to set variable and change to different variant of a component at the same time?

Dear Figma community, I’d like to do two actions on click of a checkbox: set a variable to increase a counter change the component variant to a different variant that has a checked checkbox. Just looking at the interface Figma seems to allow me to do this and add the change to. However when I try to change the status from “default” to “selected”, it automatically switches back after I select “selected”. Why could this be? Does anyone have an idea? Thank you for your help! Update: I got it to work by removing and adding it back a few times. Not sure what happened there.

9953
itm
Preston S
Preston SNew Member
asked in Ask the Community
Is there a bug when animating variable mode based gradient fills?

I have a simple gradient style using color variables with light and dark mode values:   This gradient is used as a fill on the hover variant of a component with a simple dissolve animation while hovering:  This works fine in Auto (Light) mode, but when placed in a Dark mode frame, there seems to be a flash of light mode colors when mousing out of the component.Has anyone else encountered this?Is it a bug, or am I missing something with how color variable modes interact with animations?Prototype:Design File: 

00
Preston S
Diana_Ramos_Fusther_Correa
Diana_Ramos_Fusther_CorreaNew Member
asked in Ask the Community
Videos in plugin page for marketplace not uploading

I made a video for my plugin to help people sync clickup and figma, but it’s not letitng me upload. Not sure if the problem is the format, length or other as no error messages appear. it just doesn’t do anything. My video is MP4, 32MB, it is around 3 min long cuz it’s a demo of the full plugin.Is there any documentation we can check to see what the requirements are?

70
Diana_Ramos_Fusther_Correa
Devanshu Bajracharya
Devanshu BajracharyaNew Member
asked in Ask the Community
Dynamic content change

In my design file, when the info icon is clicked, a popup appears with some text. The thing is, there are 100 info icons spread across my design file. Is there a way to change the text/content on the popup based on which info icon is clicked without having to make 100 different popups?

121
Nate_G
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