Ask the Community

I created these product tiles for an e-commerce site. The left is a full-price item while the right is a discounted item. I’m able to set it so that they maintain their aspect ratio when changing size. However, since the discounted item is technically taller than the full-price one, they don’t grow at the same rate.This is how they look if I say, double the size. You can see the image for the discounted item is taller. How can I set it so that the images maintain the same size as each other? Right now, I have the top layer locked in aspect ratio, with the layers beneath set to “fill” for width/height.

Hello, I have a file with a lot of images and some of them show up normally, but there is a big part of them which I can’t visualize anymore. They are just empty frames which I can select, but the content can not be seen. It looks like a lot of just not loaded filled frames. Why is it and how can I solve it, get back the pictures.

I'm exploring packaging design and looking to create custom package boxes using Figma. Are there any recommended plugins, templates, or workflows within Figma that work well for 3D mockups or dieline templates? I'm also curious if there's a packaging-specific Figma forum or community where I can share and learn more.CategoryDesign Tools / Plugins or Packaging Design (depends on the forum platform)Tagscustom package boxes, figma plugins, packaging design, dieline templates

Hey guys,I'm trying to optimize my workflow and feel like I'm underutilizing plugins lately.If you could only keep one plugin installed, what would it be? I rely a lot on 'Iconify' but I'm looking for some new recommendations to speed things up.Cheers!

Hello Figma community! 👋My team and I are having trouble with icon color overrides. I’ve read up on as many forums similar to this issue, but none seem to have a fix for our situation. Problem Summary: Icon colors occasionally revert to nested component colors instead of inheriting the main component's color tokens when switching sizes in icon-button instances.Component Structure: Nested component: .icon-button-configuration - controls button sizing  Main component: icon-button - wraps the nested component and manages color variables

My file is messing up in preview mode. Original:Figma Design Image Preview Mode: Preview mode / Prototype. Not just this section all of them are show same issue to me. 

I have set up text styles and text variables dozens and dozens of times, so I’m pretty familiar with how variables work. However today, I created a new set of local variables + local styles and when I try to apply them to a frame via the Appearance dropdown, “Local Variables” doesn’t show up where it should. It shows my main design library and a couple other extraneous attached libraries (which I also need to figure out why they’re there.) Help, please!

I am an account administrator and have subscribed to the professional version of the content. The payment method is credit card. Today, it was discovered that the monthly bill generated on November 13, 2025 was duplicated twice.The main issue is that I paid twice with my credit card on the same monthly bill, resulting in the fees being withheld twice. May I ask how to apply for a refund of overpaid fees? Once the prepayment is directly deducted from the bound credit card. Another time was when I clicked on payment on the generated monthly bill.

I have a button as shown below, it contains an icon on the left hand side configured as a nested component. The size of the icon in the button component below is 20x20px. The size of the icon itself (as an individual component) is 24x24px. My icons are made up of a bunch of strokes, and all icons as their individual component have their stroke width at 1.5px, in the button component it is 1.25px (as scaling from 24x24

I have lost files from my Figma account. I looked at the drafts > deleted tab and its not there. I also filter searched all projects made by (me) and no luck finding it. I have a link the prototype because I had it linked to my old portfolio and it says that Prototype not found. Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. This project was definetly used through this email so im confused. I dont know if any other files got lost, but this is a case study for my portflio and a really important project to me so I hope you can help me recover it.

Hello Team,I am currently working on a project where we need to setup SCIM for just auto provisioning and deprovisioning of users and we do not want automatic management of seats. We have organizational plan with Figma and I believe we can setup just auto provisioning and deprovisioning of users with this plan.Below is my query regarding the same.There are existing users in Figma and when we configure SCIM for auto provisioning of the users then will these existing users get duplicated or re-created using SCIM and syncing with IdP? What will be the behavior of SCIM with existing users? Will it cause any kind of issues with existing users like loosing their access, loosing project data etc.?Prompt response will be appreciated. Thanks & Regards,Ashish

When a team is working on a large design project in Figma with many people editing files at the same time, how do you organize versions and separate work so everyone can contribute without breaking each other’s work?

・Mac book air・Figmaデスクトップアプリ(先週DL、最新の状態) 右サイドパネルにバリアブル項目が表示されません。 ⌘Kからバリアブルと検索し、無理やりバリアブルを作成しても、シェイプを選択→バリアブルを適用する項目がどこにも表示されず、使えません。 WEB版からファイルを開くと、右サイドパネルにバリアブル項目があり、作成と適用もできました。 アプリの不具合でしょうか？ アプリ版）何も選択していない状態の右サイドパネル WEB版）上に同じ状態での右サイドパネル　バリアブル項目がある 

I need help understanding a billing issue on my account. On October 15, 2025, I paid $5.90 for my plan, which included:  0 Full seats 0 Dev seats 1 Collaborator seat  Everything was working fine until today. When I logged in on November 15, 2025, my account suddenly shows an overdue invoice for $41.30, and the breakdown looks incorrect and confusing.  What the invoice shows now The invoice states:  Prorated Professional Full Seat (Monthly): $20 Prorated Collab Seat: –$5 Renewing Monthly Seats (Nov 15 – Dec 15):   1 Full seat → $20 0 Dev

I'm honestly shocked by how poor SheerID’s support has been. I’ve spent months trying to re-verify my student plan and I keep running into all kinds of obstacles. They told me they would do a manual verification, but then they stopped replying.At this point, I don’t know what else to do. I’m even starting to consider switching to another platform. Has this happened to anyone else?

 I tried to give my website an own url on Figma Make but for some reason I don’t have that option edit: ok i know now that that’s not an option while having the education plan

I’m struggling to get vertical overflow working in Figma Sites. All the layers are within the page and auto-layout is applied. When I click on Clip Content I can clearly see which layers are within the page. Within the Interaction tab page overflow is set to vertical.Please help!

Hi everyone,So I have an assignment due till 12pm. However, when I try and access my designs on figma, I just get a grey screen.I tried clearing all browser data on safari (that didn‘t work), I then tried if I would see anything on the App (that didn‘t work), I then deleted the app, restarted the ipad and re-downloaded the figma app - no success. I then installed Firefox - that didn‘t work. I then tried it via chrome (also tried clearing the cache there - neither worked). Nothing worked. None of my own designs nor those shared with me work. I ran out of option 2 attempts ago. Slowly losing hope. Can anyone help? Please?

I have over 5000PSD Templates ( Social Media/UI/UX/Mockups) also 500K SVG/EPS Icons.How  to reach Figma Content acquisition team?Templates can be converted  PSD to Figma so  technically its figma supported.

So  I have multiple layers. The upper layer is a component of a navigation bar.The navigation bar exists of multiple buttons and a rectangle behind everything. I linked the buttons when the components were placed on the pages.The button that links to the page you’re currently on has no interaction as you can’t link something to the page it is currently on.When I click on that button, I click trough the entire navigation bar, and hit buttons that are under it, which directs me to a page, while I want no interaction at all (because I should stay in the same page).how do I fix this, without changing any button location?

真ん中の作業スペースの広さを確保したいのですが、左右のサイドバーの幅が広く、作業がしずらいです。アイコンを合わせた際、矢印マークが出るので横幅を狭めようとするのですが、うまくいきません。これ何が原因なのでしょうか。 以下のスクリーンショットのサイドパネルの状態を狭くし、真ん中の作業スペースを広げたいです。知見のある方、対処法をご教示いただけないでしょうか。どうぞよろしくお願いいたします。 ※ちなみに、拡大縮小の設定ではないようでした。（controlプラス／＋－）  

I personally prefer working with Auto Layout because it provides great automated layout and configuration capabilities. However, I recently ran into an issue: I’m unable to adjust the stacking order of layers while using Auto Layout.When using Auto Layout, if I set Scroll behavior → Position → Sticky (stop at top edge), I can’t move a specific frame to the top layer without breaking the ordering. The only workarounds I’ve found are switching the frame to Freeform or moving the content all the way to the top or bottom.

Hi, I'm trying to create a presentation in Figma slides. I’d like to change a font but I can’t see a panel which allows me to do it. Where to look or do I need to download sth like a library?

Hello! I have been using Figma for a long time now as i have found it the best software for my needs. I do digital art using vectors and things, and I just have a few questions about if there are plugins or way to do some things I would wish to have. If there is a plugin, please direct me to it. If there is no, consider this a ‘Suggest a feature’ ( Also I would like to note that I am using the free plan and cant pay for extra stuff, please do not recommend paid services )1 - Better animations      I use the prototyping feature to do animations, with click and on delay to be able to time it right, but there a few things I think could be better. For one, can you make one animation stop while another is going during smart animate? So basically key-frame animation. Also is there a way to have vectors animate, because right now they just fade from one to the next.2 - Design constraints      While editing a shape, there are sometimes where I want two lines to b

This is a very strange one and I’ve never encountered a problem like this before having used videos a lot in Figma. I have an Artboard (Frame) which has a video on it. The video plays automatically and when it reaches the end it loops and begins from the start again… The problem is, after the video loops seamlessly one. The 3rd time it plays/loops, it seems to start from approx 2 seconds from the end of the clip - then loops. So it almost ‘jumps back’ at the end. So the follow would be:Video plays through once Then it loops once as it should The next time it plays, it starts 1-2 seconds from the end of the video before going into the loop. It’s so strange the video essentially plays perfect twice and then the 3rd time decides not to loop correctly. I’ve dragged the video onto the Artboard/Frame and this occurs. I’ve tried wrapping it in another Frame and even setting as a ‘backg