Help others

Hello Figma Community and Support Team,I am reaching out because I accidentally permanently deleted an extremely important Figma file and I am trying to determine whether there is any possible way to recover it or whether a Figma team member can investigate further. 

Hi everyone, since the last update I’m experiencing issues with the copying of images into other frames. It seems like the image isn’t stored in cache. Does anyone know how to fix it? Best,Finn

I successfully logged into my school email on Figma today, but on the page applying for a school education plan, after filling in some basic information, the page displayed "Get the free Figma Education plan for your classroom, Please follow the steps below to verify your education status“However, I haven't received the verification email, even though I received emails when verifying a new account login previously.I hope Figma can help me resolve this issue, or perhaps I can send proof of enrollment and use another method to verify my education status. Thank you.

Hi everyone,Our product is moving to PrimeVue 4.0.0, and I'd like a reality check on our design system setup.Current approach: we copy individual components from the PrimeVue Figma Kit into our design system and keep them linked to the PrimeVue library.What I'm proposing instead: duplicate the whole PrimeVue Figma Kit and use it as our own separate design system library.All PrimeVue components stay unchanged. The main customization is our own primitive colors, plus adjusting PrimeVue settings to match our design. We keep PrimeVue variables as they are. Our own variables go into the custom folder in PrimeVue's variables. Our custom components and icons have separate names, agreed with our developer.Updates: when a new PrimeVue Figma file comes out, I'd compare it with ours (with AI help if possible), then move the needed changes manually. If the changes are too big, I'd copy our custom parts into the new file instead.Is this a valid approach in practice? Has anyone worked this way with

Figma Motion is super cool! One thing I'm missing is the ability to share a direct link to the timeline with developers. Currently, I need to explain where to find the timeline button in the sidebar, which isn't always easy to find.Would be great to have this feature! Is there really no way to get a direct link to the timeline?

Hey,I draw a lot of icons, and almost every stroke I make needs round caps. Right now, every new line, arrow, or pen path starts with Figma's default cap, so I manually switch the start and End points to Round on basically every layer. If I miss one, the whole icon set looks off.Could we get a default for this in Preferences, next to Nudge amount? Set it once, and every new stroke uses it. A default join setting in the same spot would be great too.For now, I duplicate an old line instead of drawing a new one, or run a plugin after. It works, but it's a chore for something that should stick.

I have just onboarded 6 new team members to our Education account but they continually are requesting edit access to files — files that are IN OUR TEAM.This is SUCH a bad experience for them and is in direct opposition to the entire purpose of having a team and team share settings.Right now your support has told me i can only override file edit status by opening EVERY FOLDER we have and inviting the new team members to edit that folder.  EVEN THOUGH THEY ARE IN THE TEAM!  This is insane.Please fix this.

如题，现在figma已经支持motion制作了，我和团队制作了一些UI动效，希望能复用到其他项目里，所以打算将这些motion组件存放到同一个文件并发布，便于在其他文件调用。但现在figma 的assets里导入library后，只能预览静态，对motion来说光看单个静帧无法判断对应哪个动效。能不能支持预览motion动态效果？

안녕하세요, 제가 큰 실수를 저질렀습니다. 중요한 작업중이던 파일을 삭제하고 영구삭제해버렸어요…너무 중요한 파일인데 복구 가능할까요? 링크는 가지고 있습니다..  https://www.figma.com/design/Me4iY8oe38PTdJaafVxNcL/%EC%A0%95%EB%B0%80%EC%98%81%EC%96%91_1%EC%B0%A8?node-id=0-1&t=2kgIdQJ0Q4Z8LhPr-1

Hi everyone,We are experiencing an issue with our Figma Professional account. We noticed that only 3 sessions/devices can remain active at the same time.When we log in using a 4th device, one of the previously active sessions is automatically logged out, with the message:“You’ve been logged out. When you logged into this device, you were automatically logged out of some older Figma sessions.”Previously, we did not experience this issue and were able to use multiple devices without one of the existing sessions being logged out.Could you please clarify:Is there currently a limit of 3 active sessions/devices for Figma Professional accounts? Has Figma recently introduced or changed any policy regarding the maximum number of active sessions? Is there any way to maintain more than 3 active sessions/devices on a Professional account?Could you please confirm whether this is an expected behavior or an issue with our account?Thank you.

I’ve been unable to publish an update to my Figma plugin because I keep seeing this message: “We have detected a change in your account details. Please contact support@figma.com to proceed.”I emailed support@figma.com as instructed, but haven’t received any reply—not even a confirmation that my message was received. I have no idea what triggered the restriction, whether anyone is looking into it, or when I’ll be able to publish again.Is anyone else experiencing this? Could someone from Figma please look into it and help unblock publishing?

I'm experiencing a major interaction issue in the Figma Desktop app on macOS.My account has full edit access, but all editable controls in the right properties panel are unresponsive.This includes:Input fields cannot be clicked Fields do not receive focus Values cannot be entered or changed Dropdowns and other editable property controls are also unresponsive The issue is not limited to Auto layout, Gap, Padding, or Corner radius — the entire right-side properties panel cannot be edited The canvas and other parts of the interface appear to work normallyI tested the same account and the same Figma file in the web version, and the right properties panel works normally there.So far, the issue only occurs in the Figma Desktop app on macOS.I've attached a screenshot showing a few affected areas, but the issue applies to the entire right-side properties panel.Could you please help investigate whether this is a known Desktop app issue and advise on a fix?Environment:Platform: macOS Figma: Desk

Hey everyone, I am currently working on a responsive dark-themed dashboard mockup for deltaexector and ran into an annoying problem with nested auto-layout frames. When I switch the main frame between desktop and mobile viewport variants, the internal cards refuse to hug contents properly and start clipping off-screen instead of adapting to the new width.Along with that layout glitch, the smart animate transitions between the modal states and navigation buttons feel super laggy and drop frames during the mobile presentation view. I tried detaching some components and resetting the fill and hug constraints, but the layout keeps breaking whenever secondary nested elements update.

I did a research via figma rally uxr on the 9th of September 2026 and was told I'll be paid $75 giftcard, it's the 14th of September 2026 and I'm yet to receive any mail regarding the giftcard.

A few weeks ago Make was amazing. Now I can’t find how to revert anything. What is going on that Figma would take a giant leap back? And I just used a bunch of AI credits trying to figure it out.

Currently the activity log requires a full email address to do search. It would be useful to search by first or last name or a part of the email address in some cases.

I am the Figma admin for my org and it would be really useful for us to have a single screen with a list of workspace and billing admins for all groups that we can use to manage. Currently, we need to go to each billing group or each workspace and then see the list. This creates a problem as one person can be present as an admin of multiple groups and the only way to know will be through excel export. Instead what I suggest is to have one screen with the admin list for all workspaces and billing groups that we can use to manage admins.

I am the Figma admin for my org and we have workspace and billing groups with a long list of admins. I’d like to see a way to scroll through that list easily. Currently it feels clunky.

I have a great design system doing that switches between light and dark great. What’s the best way to handle drop shadows? 

One member of my team created and shared a skill, which is listed when I enter “Manage skills/Your team”. However, to use that skill, I currently need to export it and then add it locally by selecting the downloaded .MD file. This is not an ideal workflow, as future skill changes would need to be manually updated.Is this a known issue and are there any actions that I could take to make team skills available to all team files from a single source?

Hi Figma Team,we are currently reviewing our Design System and evaluating whether we should move towards a more variable-based approach for building our components in Figma.Our Design System uses design tokens, and we would like to control properties such as Tone, Emphasis, or Theme through Variables, Modes, and alias structures. During this evaluation, we came across a question regarding developer handoff and the visibility of the actual design tokens being used.General problemWith a variable-based component setup, a visual property in Figma can be resolved through several Variables, Modes, and alias steps.As a result, a property such as a background color is not necessarily linked directly to one fixed design token. Instead, the final value depends on the context and the active Modes.In Dev Mode, Figma can show the bound variable as well as the final resolved color value. However, it is not always immediately clear to developers which specific design token within the alias chain is b

After every action Figma takes time to sync. The syncing is not instant.

hi all,I am having an issue with Figma and was wondering if there is a way to change the default view when opening a file.I have a process flow created on the canvas, but when I open the file, it lands on a large empty area of the infinite canvas rather than on the actual content. As a result, I have to manually scroll and zoom to find my diagram every time. I know where to scroll, but my business user wont know  Hence, I understand that the canvas itself is infinite, but I would like to know:Can I set a default starting position or view for the file? Can I make Figma automatically open centered on my content/sectionAny suggestions would be appreciated.

Open the comments panel and click on a comment. If the comment thread is long and doesn’t fit the vertical height of Figma window, it forces the open Figma document to scroll upwards to accommodate the full comment thread, which causes the UI to shift upwards with the top part cut off, and an empty space of equivalent height displayed at the bottom of sidebars.The frustrating part is that the scroll is locked, so I cannot scroll back down to fix it. The only immediate fix is to reload the page.

Hey everyone!I've been doing a lot of freelance UI/UX work lately and I'm trying to put together a proper home setup. Recently picked up a new laptop from Techyest to handle Figma projects and honestly the performance on complex design files with lots of components and auto-layout has been really smooth.My question is, for those of you doing heavy Figma work professionally, do you prefer working on a laptop or do you use an external monitor setup? I sometimes find the screen real estate limiting when working on multi-screen app designs.Would love to know how you guys have your workspace set up!