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Hi there- I went to login to my paid Figma account and couldn’t remember my password since refreshing my cache, so I decided to login with my Gmail to save time. When I did, it briefly flashed me my existing account with my previous work, before then prompting me to create a new account entirely. I now seem to be locked out of my paid account using the same email. It’s like Figma created an entirely new account for me, using the same email, but now it’s the Starter Plan (free) and has none of my previous work. Help!
In the present prototype, "Copy Link" is not creating the right URL. URL should have “prototype” in them but now it has “design” instead. The copied link goes to the front cover of the working Figma file.
I’ve accepted the team invitation a few months ago but something was wrong as i have to request access to every file i wanna see. I asked my boss who said i should have full access and showed me the admin panel where i was listed as having a seat on the team. I have double checked the email, its my company email so i should have access for sure. When i look at my home dashboard theres nothing that tells me I’m part of my team, it says my account is free version. Even though i accepted the seat months ago. Any help? Note: I’ve verified my email Added 2 factor auth Tried on both web and desktop app Can still get access if someone shares a file/project with me directly
Currently, if I try to use a vector image as a fill, Figma tells me that it can’t use vector images as fills. Can that be changed?
Currently, when using variables, in the settings you can’t select wether you want a value (for example, padding-sm) to apply to just the padding or the gap of an auto layout. Which means that when you want to select a gap variable, it shows all the padding values as well. Can we get a setting for this?
It’s a great idea when I start a dialogue in Figma with other designers to give them the opportunity to invite them into the conversation. Some kind of sound signal or popup so that they can hear that I am calling them to talk 🤙. like a phone call. accept or reject. Only for participants who are currently working in the same file. But in the future it is possible to call me to a specific file and talk there. And I will immediately get into the conversation on the file that I am invited to. Because every time I go to a private chat on Telegram or Skype and ask them to talk to me in Figma.
Hello Figma Support, I am currently the owner of a Figma team and projects I would like to transfer full ownership of the team, projects— including billing responsibilities — to the new email.
One of the issues that I’m encountering is because their is now viewport height or width options, you aren’t actually able to independently scroll multiple frames. Ie if you want to be able to scroll a side menu bar independentally of the content. You actually aren’t able to do this unless you set a specific height for the page and then clip the content to be able to scroll the overflow.The issue with this is because the you have defined a fixed height for the page, it’s not actually recognising the dimensions of the viewport, so if the viewport in the browser window changes it’s size relative to the fixed height you specified in the Figma Sites. It actually breaks the scroll behaviour because you haven’t been able to tell the page that the actual height of the page it needs to be referencing is not the fixed height defined in Figma Sites but should in fact be 100% fill to the vertical viewport height instead.
Hi there I designed - actually i have slides that i made by using html to design importer. On figmage they are fine but when i download the pptx file - the background colours are all gone. Kindly assist Thanks
When exporting designs with embedded videos from Figma (Slides) to PDF, the exported file currently shows only the first frame of each video. This creates issues, especially for logo animations or other motion graphics where the first frame may be empty or visually uninformative (e.g., logos that fade or draw in). Suggestion:Allow users to define a custom preview frame (poster frame) for each video element. This frame would be used as the static image in PDF exports (and possibly thumbnails or slides), ensuring clearer visual communication in offline or static formats. This would greatly improve PDF exports without requiring manual workarounds like overlaying screenshots.
Good afternoon)) Pop-up is configured in prototype. When you hover over the buttons at the bottom, the pop-up closes, although there is a Close button at the top right. How to remove the pop-up closure. Also, one of the frames with information inside the pop-up is hidden. How can I fix this?
For a long time, the figma pen has been lagging, but that’s fine because we’ve been patiently waiting for them to fix it and could still make do. But recently, I don’t know if it’s because of the updates, but the pen function has been horrible when I use my graphics tablet. Not only does it lag (as it has always done), but it is faint and you have to press down real hard for it to work. I can’t write using my laptop touch pad but it works better with the touch pad. Please Figma team, help me out because using Figma is now becoming next to impossible for a classroom setting.
Huion table Ispiroy H640P. Marker starts lines with dot in the begining of line. I can’t draw plus sign on board, as a result I’m getting this:
I subscribed to the Professional Collab seat. My email, my name, my Figma account, my team, my project, yet everytime I want to create a design file it has “request” beside it and I can’t edit design files. It says “I can only view and comment on this file - ask to edit”. Why do I need to ask permission to myself?! And eveytime I send a request to myself the notification says “requested.seat.full seat.my team - adds 1 seat at $16/month”! How can I fix this?
I have a 2Mb, 27sec mp4 video which I’d like to display in the ad reel at the top of a plugin page. I can upload the video, I can play the video in the preview, I can choose what order the video comes in the carousel but when I hit save, the video is not presented in the carousel. I have tried different formats (mov, different encoders) to no luck. Please can someone suggest a fix? https://www.figma.com/community/plugin/1397952939678206595
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