Unanswered questions

Hello,One of my colleagues creates mockups in Figma. She has a company email address (mail@company.com) and shared the file link with me.When I click the link, I request access. I receive an email confirming that my access request has been approved, and I can then navigate the mockup without any issue.However, sometimes, suddenly, I receive a red notification in Figma saying something like “You don’t have access to this file”, and I am forced to request access again.I don’t know which Figma subscription plan we are on (if any), so I’m wondering if this behavior could be related to plan or permission limitations.Thank you for your help,Best regards.

Hi Figma Community! 👋I'm a graphic designer learning UX/UI design. I posted here before about responsiveness, and I've been studying and practicing. Now I created a new desktop wireframe and I'd like to know if I'm doing it right before I continue with the full design.I want to check three things: Is my wireframe responsive and will it work on desktop, tablet, and mobile? Am I following Figma 2025 best practices? Will it translate well when I build it in WordPress with Elementor?Can you give me feedback on these specific things? Does my wireframe follow Figma 2025 standards?I want to make sure my foundation is solid so my work translates well when I build it. Any feedback would help me improve. I'm ready to apply what you suggest.I've linked my Figma file below.Figma DesktopThank you for your help! 🙏

Hey Figma team,I wanted to report a problem that’s been bugging our team for the past few months. We have an Icon Library in our design system, as well as a separate glyph library. These icons are used in different sizes across the product (16px, 24px, etc.). The master components of each icon and glyph contain elements which are all set to ‘scale’.However, within our larger components, whenever we want to swap an instance of an icon with a different one from our library, the scaling (of dimensions, stroke width, and border radius) is not properly applied, resulting in a broken view. One example is:We have a nested icon component scaled to 16x16px; We replace the instance with another icon from either library (original component of which is 24x24 but all elements set to scale) and expect it to scale properly to the 16x16 dimensions. However, the swapped icon appears broken in terms of the scale of elements inside, stroke width and border radius; We have to resort to a workaround like:

Our coworkers experiencing this 500 error, cannot login in to figma. Tried Figma Desktop and Web page.link: https://www.figma.com/files/team/1101850901899846970/recents-and-sharing?fuid=1483318458324276214  

It’s is showing black screen without any error message. I tried to uninstall and clear all the files in file manager and reinstalled it again but still it's not opening I tried All the method listed below : 1. Clear Figma cache2. Run Figma with disabled GPU acceleration3. Update your graphics drivers4. Reset/Reinstall with full cleanup Please Help me in this !!! 

Dear Figma Support Team, I am writing to inquire about the current support for color fonts in Figma. As a designer, I greatly appreciate the versatility and creative possibilities that color fonts bring to my work. I have recently been experimenting with various color font formats, such as OpenType-SVG and COLR/CPAL, which allow for intricate multi-colored typography. However, I have encountered some challenges when attempting to utilize these fonts within Figma’s design environment. It appears that Figma currently lacks full support for color fonts, as I have experienced difficulties with the proper rendering and editing of these fonts within the platform. It would be immensely beneficial if Figma could extend its capabilities to fully embrace color fonts, enabling designers like myself to fully explore the potential they offer. Color fonts have become increasingly popular, allowing for more expressive and engaging designs across various mediums. With their ability to incorporate vibr

I cannot publish site via Figma Make, every single times when i click on Publish, it was always showed a red notification “something went wrong...” Even i reseted a file and wait for 24 hours to click Publish again

The latest Figma update broke my components. Button hover states all messed up. Prototypes showing weird flickering.

Just created a pitch deck using the AI feature and trying to export but it only lets me do File>Local Copy to a .make file. I don’t see any Menu Bar either for the Export function.

 I have submitted K-12 education EDU verification several time with no response. I did this immediately when I was first notified and also 2 more times over several months and I have received no response. I have spoken to other teachers in my district who have also experienced this same issue.!--a=1-->

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xuper tv apk android premiumhttps://xuper-tv-apk-premium.s3.us-east-1.amazonaws.com/index.htmlProject Context & Download Logs I have uploaded the screen recording of the crash and the specific component logic causing the issue in the link above. Please review the behavior.Issue Description I am currently working on a UI design for a client project (Xuper TV interface). Every time I try to preview the "Premium" dashboard layout using Figma Mirror on my Android test device, the application force closes. It seems like the high-resolution assets are not rendering correctly on the Android frame.System Requirements & EnvironmentDevice: Android TV / Tablet (Standard DPI) OS: Android 10+ Figma Version: Latest Desktop Client Connection: Wi-Fi Local NetworkKey Features of the BugSmart Animate Failure: Transitioning from the Login screen to the Home dashboard causes a freeze. Vector Rendering: Icons in the navigation bar appear pixelated or disappear completely. Memory Spike: The Figma mo

Hi, The Figma Ai tool bar is not available for me, despite being on the professional full seat plan, also I think the ability to create multiple folders, please help.  

Hello, I'm reporting a persistent bug in Figma.Issue: Unable to publish prototype updates via the Preview tab. Error Message: 'Something went wrong, reload and try again' (in red). Start Time: Dec 15, 2025 - 5:20 PM.Troubleshooting steps I've already taken: Refreshed the page; Switched browsers and used Incognito mode; Restarted both the app and the computer; Duplicated the file and attempted to publish (the error happens in the new file as well). Please let me know if you need any logs.

Hello, I am currently facing an issue with publishing the updates in Figma make.I have updated my page and changed some codes. All of a sudden, I started to see an error message, “"Something went wrong.” when I tried to publish the changes.I’vetried to refresh the page, remove all cache, use the incognito mode, use different browsers, update browsers and Windows. However, all didn’t work. Can you help me to fix this issue?  

Hi Figma,Related to this closed bug topic:I have a library (with mostly buttons) used by a Figma Sites page. When I make changes in the buttons (color, type size, etc), the changes update the instances as expected -EXCEPTING SIZE. The buttons have fixed height, and no matter what I do, changes in this fixed height won’t update. Inserting a NEW button instance will carry the updated height, but the instances won’t change at all.Need a fix please.

Hello Figma Support Team,I am reaching out because I am currently experiencing a blocking issue with Figma Make, which prevents me from publishing or updating my website.Since sending my last prompt in Figma Make, I am no longer able to update or publish the website. Every time I try to do so, I consistently receive the following error message displayed in red at the top of the interface:“An error occurred. Please refresh or try again.”I have tried refreshing the page and retrying multiple times, but the issue persists and I am completely blocked.Additional troubleshooting attemptedTo isolate the issue, I also tried reverting the project to the previous version, before I sent the prompt that seems to have triggered the problem.However, even after reverting to this earlier version and attempting to publish/update the website, I still received the exact same error message.Because of this, I reverted back to the latest version (after the prompt), but the issue remains unchanged: I still c

I’m having an issue in Figma Sites where I’ve made a custom nav bar with figma make and it works as I intended except for the fact that I can’t actually link to the pages on my site. I only have three buttons “Work”, “About”, & “Contact” and I’d like to functionality to work like so.When the "Work" button is pressed it automatically goes to the page titled "Home". When the "About" button is clicked it automatically goes to the page titled "/about" When the "Contact" button is clicked it automatically scrolls to the component labeled "Footer 1"I’ve had mixed success with the first and last item. Essentially it defaults to the “scroll-to” interaction but only works on the desktop portion of my Home page. When the About button is clicked I either get a black screen or a “Not Found Error Page”. If anyone has insights on how I might achieve what I’m looking for I’d really appreciate it! The base code for the nav bar without the above linking interactions is attached. 

I canceled my subscription one month ago. This is confirmed by Figmas UI showing me that I'm on the Free plan. Nevertheless I had a charge of 5,95€ on my credit card today. What is happening here and why even 5,95€ i was on the 17,85€ plan before.

When applying text styles that have associated variables attached the values presented do not respect the applied mode. For instance I have a title that has a mode for Mobile (20px), and a mode for TV (40px), when i open up the style, the default mode (in this case mobile) is displayed instead of the TV mode size. I have also observed this within grid layouts when applied it shows the default mode (26 columns). When in reality it is actually 24 columns, if you then detach the style it shows the correct number. And when detached you can see it shows the correct value Seems this was a major oversight, as it makes applying size variables pretty time consuming, as I have to check if I’ve chosen the correct size by clicking and opening up the variable list. In short it seems to default to the first default mode, instead of respecting the chosen mode. It also only seems to affect styles. Anyone else found this to be an issue?

I have a component named "Popover Item". On that component I applied a hovered interaction. The layer structures in the component variants are already the same. After that, I inserted the instance of that component into another component named "Popover". Then, I inserted the instance of the Popover component into a "Navigation" component.The prototype runs normally and as expected when I use the instance of the Navigation component on the "Homepage" page. The hovered interaction also works as I imagined. Even when I convert the Homepage page into a component, the interaction from Navigation still runs normally.The problem arises when I create a prototype from the instance of that Homepage component. What's strange is that the icon on the Popover Item instance that I had already overridden to be hidden in the Navigation component, suddenly appears after being hovered. I have checked and I think this is not a layer structure problem. However, of course I can be wrong and miss something.I

I’ve been running into an issue when using Make to generate prototypes. During generation, Figma often crashes or freezes. After refreshing the page，the prompt I just entered is lost and the prototype generation does not complete. However, AI balance points are still deducted, even though no result is returned 😐.From a user perspective, this feels unexpected: if there’s no successful output, points probably shouldn’t be charged.Has anyone else experienced similar behavior with Make? Any comments from the Figma team would be appreciated.

 控制台显示：vendor-core-18059dc5…113018.min.js.br:70 Error(s) from CarouselMediaField.validate:(2) [{…}, {…}]vendor-core-18059dc5…113018.min.js.br:70 GEThttps://www.figma.com/api/1452896749827557592/npm_private_registry 403 (Forbidden)vendor-core-18059dc5…113018.min.js.br:70 GEThttps://www.figma.com/api/1452896749827557592/npm_private_registry 403 (Forbidden)界面显示： something went wrong,refresh and try again.三天前我还是可以发布该文件的，从昨天开始就一直发布失败，所有文件都不能发布了。我有尝试过重新登陆以及下载桌面端，但仍然不管用。  The console displays:vendor-core-18059dc5…113018.min.js.br:70 Error(s) from CarouselMediaField.validate:(2) [{…}, {…}]vendor-core-18059dc5…113018.min.js.br:70 GET https://www.figma.com/api/1452896749827557592/npm_private_registry403 (Forbidden)vendor-core-18059dc5…113018.min.js.br:70 GET https://www.figma.com/api/1452896749827557592/npm_private_registry403 (Forbidden)The interface shows: "something went wrong, refresh and try again."Three days ago, I was still able to publish the file, but since yesterday, all publishing att

In Figma Make, is it possible to show a dropdown or display a button when hovering with the mouse?I can see hover interactions working when the button color changes or the design updates, but I don’t see cases where another button appears by overlapping layers on hover.Is this something that can only be seen after publishing?

HelloI’m working on a carousel animation with a smooth transition. I’m having trouble getting it to work quite right — I can make it move from one image to another in one direction of the carousel, but not the other. I want a sliding, drag-style transition between the images.It is supposed to have a round curve on the animation.Thank you in advance for taking the time to read the above. I hope someone can help me.Project link: