Hello,
One of my colleagues creates mockups in Figma. She has a company email address (mail@company.com) and shared the file link with me.
When I click the link, I request access. I receive an email confirming that my access request has been approved, and I can then navigate the mockup without any issue.
However, sometimes, suddenly, I receive a red notification in Figma saying something like “You don’t have access to this file”, and I am forced to request access again.
I don’t know which Figma subscription plan we are on (if any), so I’m wondering if this behavior could be related to plan or permission limitations.
Thank you for your help,
Best regards.