Our coworkers experiencing this 500 error, cannot login in to figma. Tried Figma Desktop and Web page.
link: https://www.figma.com/files/team/1101850901899846970/recents-and-sharing?fuid=1483318458324276214
Question
Figma is crashed, showing HTTP/1.1 Internal Server Error
Hey
I’ve gone ahead and create a support ticket on your behalf via your email address ‘cxxxxxe@gxxxxe.xe’ so our support team can take a closer look at it. For reference, your case number is #1643724.
To help ensure you’re fully supported, please reply to the ticket email with any additional details that might provide more context. Thank you!
Hello,
I have the same problem since 8 AM this morning : I cannot access my account from Figma Desktop or webpage, I have the same error message.
Elsa
Hey again, thanks so much for your patience while we looked into this. I wanted to share an update: the engineering team has identified what was causing the issue and addressed it.
When you have a moment, could you please try to refreshing, logging in again and let us know if everything is working as expected?
We’re aware of the impact this had and really appreciate you flagging it so we could investigate 🙏🏼
Hey
I’ve gone ahead and create a support ticket on your behalf via your email address ‘cxxxxxe@gxxxxe.xe’ so our support team can take a closer look at it. For reference, your case number is #1643724.
To help ensure you’re fully supported, please reply to the ticket email with any additional details that might provide more context. Thank you!
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