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We have a critical ask for Figma's technical support to identify and resolve why there is content loss happening in several files. As we're working on marketing assets, layout content appears to be disappearing as if they were scrubbed from the file entirely. Over the last two days, we've been able to revert to previous versions but as we create more content, our work simply vanishes.

The latest prompt generated Figma Make websites I’ve tried have built designs that lack necessary padding and come about as very broken looking. This is with the default LLM (likely Claude) and the beta with ChatGPT that can be enabled. 

My personal Figma account is free and I'm using it. I need to migrate some projects from my personal Figma to a private, paid Figma account. However, when I copy and paste the free project into my paid project, Figma shows an error: "an invalid image or thumbnail was removed."The email address for the paid project is different. However, I also tested it with the free version using the other email address, and it still gives the same error. I don't know how to solve it; I've tried to understand it, but I need help. What should I do? 90% of the project consists of images, covers, and the like.

I don't know if I'm just being stupid but every time I try and type in a text box I've just. made I can't because the keys card tools activate and its making it impossible to do my project, why are keyboard tools not optional it seems to me that there are many others sharing the frustrations I have and I think sigma need to look into improving the service instead of dismissing its customers. does anyone have any tips on how I can actually type in my text boxes, I have dine what goodle has said and it hasn't worked and I'm at a loss. 

Using Smart Animation on a shape with rounded corners and outline, i get a render glitch, whenever i disable the outline the glitch disperses, i have seen more post about this even very old ones, i wonder when such an essential bug will be fixed? :( 

I’m experiencing a persistent copy–paste issue in Figma.Whenever I copy frames or components from Figma Make to a Figma Design project, the layout gets distorted — spacing changes, auto-layout breaks, and typography styles don’t map correctly.If anyone has faced this and found a reliable solution, please share. This is slowing down my workflow, especially when combining Make explorations with production-ready design files.

Hello,We would like to report an inconsistent behavior affecting icons that use size variables in Figma.Issue description:When importing icons from our library into other Figma files, some icons unexpectedly change size. The icon visually resizes without any clear reason when pasting, instancing, or updating the library.What’s particularly strange is that this behavior only happens in certain files, while the same icons work correctly in others.Context of our setup:We have a main Figma file where all our icons are centralized.In that file, each icon component is assigned size variables, and the actual size is defined through modes that represent different scale tiers (e.g., small, medium, large).In theory, when consuming these icons in other files, their size should remain stable according to the selected mode.What we have already checked: Size variables are correctly defined and synchronized across files. No warnings, broken references, or duplicated variables. All icon variants h

how to export your projects from lunacy to figma? copy-paste doesn’t work

Hello,I have been trying to verify my student status (for the student plan) for a couple of weeks now without success.Every time I submit the application, I receive an error message at the very end of the process.  "We're unable to verify you using the information submitted. Please check your information for accuracy, and only use your own mobile device or computer."Despite checking several times, every informations provided is correct but the result is the same. I have now exceeded the verification limit and can’t try again.I have tried to reach out to SheerID support a few times, but they’ve proved totally unhelpful, only sending me generic automated responses without providing any insight or help. They’ve closed every tickets without offering advice or solving anything.Any help would be greatly appreciated as I’ve already been missing out on quite a few teams projects, and deadlines are right in the corner.Thanks in advance 

​​​​​​Background - I create a website with Figma, naturally made components which are prototyped up. When I try copying them over to a Figma Site, the prototyped components start introducing new colours in the various component states. But that same prototyped component within Figma works perfectly! Examples- I have attached a version of the gif’s one that is from Figma and the other from Figma Site to show the comparisonQuestionI was wondering if anyone knew why this might occur?  

I cannot connect GitHub from a Figma Make template. The error I get is like the following. How do I fix? It is quite frustrating.  

I am using extended collections and they are appearing, but at first I thought it was alphabetical, so I updated my naming to include the “Drug” but then the order they appear in the dropdown seems completely random. How does this work? And can we make it more structured?

They published today that we would be able to see the figma make credits in billing, but currently it looks the same and I’m still lacking visibility into usage rates. Is anyone else having this problem?

I recently logged back into Figma and noticed an important file of mine disappeared. It’s not in the Trash or Recent. The file is not a part of another team, I’m the author and I’m in my own Team. That file is of the utmost importance for me. Please advice, thanks.

I am waiting for a response on case 1635710.  When will I get a response?  How do I find out the status of my case?

I have reached out to the sales department multiple times, as our company is interested in exploring and testing the enterprise mode. I've recently purchased a product and would now like to upgrade it to the organizational level. Could you please let me know who will be contacting me and when? Additionally, I'd appreciate details on how the upgrading process works.

I am trying to cancel my plan with no luck, already emailed support with no reply on my account it says i am on the starter one.  Can someone help? 

Resumo do problema O Figma Desktop abre, mas fica apenas com a tela preta ou em branco, sem carregar a interface. Não é possível clicar ou interagir com nada.A versão web funciona normalmente, o problema acontece somente no aplicativo Desktop.Já tentei reinstalar, limpar cache, apagar pastas manualmente, seguir os vídeos oficiais — nada resolve de forma definitiva.Comportamento estranhoA única forma que funcionou (poucas vezes) foi: limpar todo cache, cookies e dados do navegador desinstalar o Figma apagar todas as pastas locais ficar dias sem abrir o app reinstalar tudo novamente Mesmo assim, se eu desligar o computador e abrir no dia seguinte, o erro volta.ObservaçãoOutro usuário relatou exatamente o mesmo problema na comunidade, sem solução até agora.

I’m trying to publish a library to Figma Make, but the “Export to Figma Make” option isn’t appearing. I also tested this with other libraries, and the option never showed up for any of them. Is there a way to resolve this?I am on a education plan as a student and according to this it should work for meThank you!

it is not possible to change the font of the text, Windows 11, the latest version of figma, what needs to be done to fix this problem?

I have been experimenting with Figma MCP server(local) with Augment in Intillij IDEA and it was working fine until Nov 25. But last week when I was working, it started returning error -{"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}I checked with Admin that there is no change from their side. Also, when we load Figma design, the “Enable Figma MCP server” section shows temporarily and disappers. I have tried on two different machines with latest version of Figma desktop. The tools are loading. Thank you 

Hello,Today our entire project folder in our team workspace suddenly disappeared, along with 3 design files inside it.Details: The project folder and all files were visible and editable until today. None of the team members deleted, moved, or renamed the project. The project folder is completely gone from the workspace. Nothing appears in the individual Trash or Team Trash. When trying to open files from browser history, it shows “File not found”. This is for a school project, so we urgently need the files restored. We understand that Student Plan does not include email support,but several users mentioned that Figma staff can recover missing files by checking server logs.We would really appreciate any help.Information: Team/Organization name: NLP프로젝트 Project folder name: NLP프로젝트 Number of missing files: 3 Workspace email: dyddbs258@gmail.com Thank you so much for your support. 

I was charged even though I canceled my subscription. I made a purchase on november 9 for $5, and I canceled my subscription around the week of the 17th. Despite that, today, december 9, I was charged $15, when I dont have any active plan. Even when I log into my account, it shows that I'm on the starter plan.  I talked with the support bot and it gave me a case number, but It also told me that no one will contact me. I also sent an email to support@figma.com with the information of the transaction, the case number and screenshots of how my account appears today. I need my money back and also need to be guaranteed that this issue wont happen again.

It seems like Figma is not rendering a Unicode character correctly according to the font family we chose.The character is “Right Single Quotation Mark” and the font family is “Mona Sans,” which features a quotation mark that is rounded.  The one that is rendered by Figma is different - it has square edges.Figma renderingFont in Google FontsDisplaying a different character can cause slight differences in the width of the screen’s content, such that the line-breaking point in the design will not match the line-breaking point in an implementation (with the implementation rendering the Unicode character in the font correctly).Line-breaking point in Figma: “send” is on the first lineLine-breaking point in the implementation: “send” is on the second lineIt would be much appreciated if you could look into this, as we aspire for pixel-perfect implementation of our designs, but a bug like this can confuse us during QA.

I keep seeing the name Daniel Allaire pop up in different discussions, but I’m not sure why he’s being talked about so much. Is he known for a particular book, project, or contribution? What makes his work or story stand out from others? I’m curious if there’s something specific that people find inspiring or noteworthy about him. Can anyone who’s familiar with Daniel Allaire explain why he’s gaining attention and what makes his story unique?