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Figma Make credits on Company account and Personal Professional account

  • September 9, 2025
  • 3 replies
  • 55 views
Angela Andreea Paralescu

Hi team, 

I have a personal account with professional subscription where I maxed out my tokes/credits for figma make. 

But then I also have a Figma professional account on the business account - my work account. Which I have never used to prompt before or anything. 

When I tried today to use figma make on my work business account it said that I have also maxed my credits out - which I have NOT. I have never used it. 

So how is that possible? Just because I use the same system? But those are 2 different paid accounts with 2 different emails. 

Best answer by ksn

Hey ​@Angela Andreea Paralescu - can you try something for me? We recently identified a bug that was causing incorrect credit alerts, and I think you may have fallen into that.

Can you please refresh and try again? I’d actually recommend closing any tabs you have first, then refreshing. Let me know if you still get a maxed credit prompt.

This topic has been closed for replies.

3 replies

ksn
Figmate
  • ksn
  • Community Support
  • Answer
  • September 9, 2025

Hey ​@Angela Andreea Paralescu - can you try something for me? We recently identified a bug that was causing incorrect credit alerts, and I think you may have fallen into that.

Can you please refresh and try again? I’d actually recommend closing any tabs you have first, then refreshing. Let me know if you still get a maxed credit prompt.

Angela Andreea Paralescu

Awesome thank you! I was really upset that nothing worked 

ksn
ksn
Figmate
  • ksn
  • Community Support
  • September 10, 2025

Yay! Thank you for confirming. I’m going to close this topic now, but feel free to create a new one if you notice any new issues 😀

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