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Report a Problem

Experiencing issues? Report them.

  • 878 Topics
  • 3,340 Replies
878 Topics
zu.nguyen
zu.nguyen
asked in Report a Problem
Color of icon instance don't change to master component

Hello! Recently, I change master icon color and the instance doesn’t change to master color. In the past this worked fine, all the child layer of icon named Vector for consistency. Here’s the file you can check out. Thanks Figma test - Instance not change color.fig (108.7 KB)

842
zu.nguyen
6 months ago
My_Name1
My_Name1
asked in Report a Problem
"An error occured while searching for widgets/plugins"

Hello there, We encounter an issues while searching for any plugins or any widgets, we have these error messages : “An error occured while searching for widgets/plugins”. Here is the one for the plugins (it’s same format for the widgets) : Do you please have any clues on that ? Thank you

1294
My_Name1
6 months ago
Adrian_Potepa1
Adrian_Potepa1
asked in Report a Problem
Missing properties vectorNetwork and vectorPaths of VectorNode via ExportSettingsREST result

I was trying to export all VectorNode properties via ExportSettingsREST, but vectorNetwork or vectorPaths are missing - it’s impossible to reproduce vector node in my app.

34410
murata
6 months ago
V
varpennyli
asked in Report a Problem
The absolute position setting is lost and locations change after calling group api for an absolute node

As the plugin API document says, the group api allows to create the new group while keeping all the grouped layers in the same absolute x/y locations. However, it dosen’t work as expected in my case: // the absoluteNode has the layoutPositioning "ABSOLUTE" figma.group([absoluteNode], absoluteNode.parent); // the x/y locations of absoluteNode are changed, and the new group has the layoutPositioning "AUTO" Also, I’ve double checked the “Group selection” menu in Figma editor and it works all right. It seems that there is bug in group API. Hope it to be fixed.

1963
jefflee
Figmate
6 months ago
L
Luis_Juarez
asked in Report a Problem
createVideoAsync runs out of memory with videos 50mb up

While working with the createVideoAsync and fetch we have notice recently the both functions have become slower to the point Figma crashes (the file) because it ran out of memory trying to load the video though the plugin and it started to happen in the last couple of months. Video Files that are less than 50 mb mostly work but are taking longer than normal to fetch load. Loading images works fine. And loading the same videos manually by dragging them into Figma works fine too. The code we use to load that is base on the documentation const component = figma.createComponent() const response = await fetch(url); const buffer = await response.arrayBuffer(); return figma .createVideoAsync(videoData) .then(async (video: Video) => { component.fills = [ { type: 'VIDEO', videoHash: video.hash, scaleMode: 'FILL' }, ]; }) .catch((error) => { console.warn(error); });

651
L
6 months ago
Amber_Salyer
Amber_Salyer
asked in Report a Problem
Instance Swap - Variable Breakpoint Bug

We are using Figma to create template components of what we consider Universal experiences. I am trying to utilize instance swap for Headers and Footers. It works great, but there is a bug where in the template (component) document the breakpoint variables break. So they always show as a single version (Desktop/Tablet/Mobile). But when I copy the component into a different file or full it in through assets it is working as expected and the swap works as expected too, basically it unbreaks itself. It has been hard to create the template components with the correct options when not visually being able to see that it is working. Any help would be appreciated. Thanks! -Amber

710
Amber_Salyer
6 months ago
Jeff_Geurts1
Jeff_Geurts1
asked in Report a Problem
Toggle buttons like "Constraint proportions" stubbornly retain focus

Toggle buttons like “Constraint proportions” or the visibility eyeball seem to retain focus, even after hitting the Escape key. Users have to click somewhere to remove focus. This can be irritating if you click one of these buttons (or accidentally tab to one of them) and then try to use arrow keys to move the selected layer, or the Delete key to delete the layer, or the backslash “/” key to select a parent layer – all of which will do nothing until you use your mouse/touchpad to click on the layer again (even though it’s already selected).

1042
C
6 months ago
Israel_Felix
Israel_Felix
asked in Report a Problem
Problem moving file amidst the recent Figma update

A file ownership was transferred to me. As a new owner, I can’t move it to a private team/project folder so that I can manage the invited accounts on it. The file currently only appears in my ‘Recents’ tab.

2807
ksn
Figmate
6 months ago
Elyriades
ElyriadesNew Participant
asked in Report a Problem
Prototype window trouble

After your updating with resposible windows it always have to reload, and i always have to change window size to to place it under an open frame, since it no longer opens automatically to fit the frame size

270
Elyriades
6 months ago
themanfromearth616
themanfromearth616
asked in Report a Problem
Advanced sharing doesn't work

Trying to share my file, toggle is off (restrict copying), but anyone with the link still can copy and paste every frame from my file, they just can’t dublicate the whole file. Is it a bug or something? My file: https://www.figma.com/design/wMAskUOvYZ4Ensh89chd6g/Untitled?node-id=1-948&t=d5XYNuq5EnB0CZFI-1 My settings screenshot: Imgur: The magic of the Internet

901
Celine_Figma
Figmate
6 months ago
Frederic_Fornini
Frederic_Fornini
asked in Report a Problem
Figma Slides - K/B Shortcuts - Azerty

Hello, i can’t access the shortcut to switch from slide to grid view. Using an Azerty k/b and the “.” is only accessible through shift. (if i change to generic k/b then it works). the @ shortcut to view/hide interface as well. Which is strange, since the multiplayer cursors seems to work (cmd + alt + @)

610
Frederic_Fornini
6 months ago
wdimondi
wdimondi
asked in Report a Problem
Cannot set a navigate to page when item is attached to a false boolean variant

The title says it all. I should be able to perform the same actions regardless of layer visibility. This also shows the crazy amount of lag variants can have.

250
wdimondi
6 months ago
wdimondi
wdimondi
asked in Report a Problem
Unwanted duplication of actions when moving between conditionals

When you move an action from one conditional to another, and there are unassigned actions in any other conditionals, the system duplicates the moved action to any other conditionals with unassigned actions.

220
wdimondi
6 months ago
wdimondi
wdimondi
asked in Report a Problem
Up and down arrow keys not working when selecting variant

The title states it all. I know the mods keep merging these posts into one, but this issue seriously needs to be addressed. It’s a productivity killer.

270
wdimondi
6 months ago
Rodrigo_Fortes
Rodrigo_Fortes
asked in Report a Problem
Shadow values keep changing

Hi, we’ve been facing a problem on our Design Systems. The shadow values keep detaching. First, after introducing shadow variables + shadow styles, we thought that the problem was the newly released shadow variables. However, even changing back to using raw numbers, the shadows kept changing back to a default random value for every single property. It’s really messing up our workflow. Do you know if anyone already reported that? Thanks Rodrigo

541
Rodrigo_Fortes
6 months ago
Alamaki
Alamaki
asked in Report a Problem
Bug: Creating new variable to assign to a boolean variant property creates a string variable

When you have a boolean variant property (i.e. variant with true/false values), click the nut icon to assign a variable for it, and click + to create a new variable, the popup will create a string variable and you can’t change that to boolean. The popup should default to creating a boolean variable for a boolean property. To assign a boolean variable you have to first create a boolean variable and then assign that.

1271
y_toku
Figmate
6 months ago
Emmanuel8
Emmanuel8
asked in Report a Problem
Figma crashes when divided by 0

Suppose we are using Figma variables for a calculator screen. You do all the operations and it’s a functional calculator. Though, when press “8 / 0” (eight divided by 0), Figma crashes (attached image). As in the math, and programming, this should be properly handled. The solution can be a toast message in Figma, saying “can’t divide by 0” or do nothing at all.

650
Emmanuel8
6 months ago
Shunsuke
Shunsuke
asked in Report a Problem
Interactive component doesn't respect multiple drags

When I create a slideshow with frames it goes to left and right thanks to smart animate. But interactive component ignores the second drag interaction. Demo

16877
Sage_Abplanalp
6 months ago
Ben_H
Ben_H
asked in Report a Problem
Keyboard focus remains on the align buttons when you click them

To recreate my issue, draw a frame, then a rectangle inside the frame. Then, with the rectangle selected, click the ‘Align Top’ button (or any align button). Then press an arrow on the keyboard – nothing happens because the focus is still on the alignment button you just clicked. This has only started happening recently but it’s pretty annoying and slows you down a lot when you’re a lightning-fast POWER USER like this hombre.

1261
Jeff_Geurts1
6 months ago
Samir_PRODATA
Samir_PRODATA
asked in Report a Problem
Mask for thumbnails doesn't work

There is one thing that me and my teammates are really mad about😅As you see here the masking is not working well for files with thumbnails.

963
Celine_Figma
Figmate
6 months ago
Victor_Gross
Victor_Gross
asked in Report a Problem
Broken search in nested components

Hey ! We have built Blocks plugin to simplify wireframing. https://www.figma.com/community/plugin/1332372435133832847/blocks It works as a kind of droppable Components from a Library. We are facing regular Search problems with searching within Components for variations of icons. Concrete examples : typing a keyword that matches an icon yet no results found typing the same word yet receiving 2 different list of resutls Do you face similar feedbacks ? Or is it related to our Component Architectures where a component is dropped (copied) from a Library in another Figma file, and that the component you drop nests other component from this other file ? Many thanks in advance for the insights Best, Vic i

773
Victor_Gross
6 months ago
Andyesign
Andyesign
asked in Report a Problem
Auto Layout Applied to Multiple Frames Causes Renaming Conflict and Requires Manual individual Application

There’s a weird bug where if you select all these frames and apply auto layout, yes it applies auto layout individually to each frame. Except, if you press auto layout, it renames all the items into the same name, causing a conflict in variants, which is really annoying. As a result, you have to press auto layout one by one for it to work.

801
dvaliao
Figmate
6 months ago
Marc_Kremers
Marc_Kremers
asked in Report a Problem
What's up with stroke changes not propagating to live prototypes?

Hi all, simple question to Figma for all of us → Any changes to stroke properties = having to close your prototype tab and restart. For some reason, any changes to a stroke, will not propagate to the prototype in real time. Nearly all changes almost kinda magically, and awesomely get reflected instantly on an open prototype. But strokes? They aint playing. Genuinely curious why this is the case, from a technical standpoint ya know? And stroked elements in UI are pretty ubiquitous, so it effects the work-flow for Figma users a lot, for me, daily, often several times a day. Just asking out loud… what’s up with that? Can we expect a fix anytime soon? And why is it so hard? I’d imagine Figma would be aware of this and would have fixed it ages ago if it wasn’t hard. Cheers, Marc

370
Marc_Kremers
6 months ago
VicStrick
VicStrick
asked in Report a Problem
[Visual Bug] Ghost shadow when scrolling in editor

Hello! I came across this visual bug while just zooming in and out. It’s only present under these two frames and it makes no difference, if I try zooming by mouse or trackpad. It’s not a breaking bug by any means, but I wanted to share it nevertheless :)) Have a nice day <3 Update: It’s fixed by moving the frames once 👍

1111
Gayani_S
Figmate
6 months ago
Elyriades
ElyriadesNew Participant
asked in Report a Problem
Set On drag trigger direction

You need to do something with it, because the way drag direction works when you made 2 drag triggers is not clear, i want to choose what have to be when i drag in left or right direction, now i can made few drag triggers but cant choose the direction and it sets automatically, and not always the way it has to be. Make something with it please

5673
dvaliao
Figmate
6 months ago
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