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Hi Figma team,My Figma account is linked to a university email that has been deactivated after my graduation (8 months ago), so I can no longer receive login or verification emails. I’d like to transfer the account ownership to my personal email and continue using Figma on a paid plan. Old email on the account:[redacted PII - DJV 2/4/26]New email: [redacted PII - DJV 2/4/26] I can provide any verification needed (graduation certificate, government ID, or any other documentation). This account contains dozens of FigJam projects created over the past 4 years, including freelancing training boards, branding projects, personal study materials, and much more.I’ve invested approximately 600+ hours into this work, and losing access would mean losing several years of critical work. I’m ready to upgrade to a paid plan as soon as access is restored.Thanks in advance ^^Best

Verification limit exceeded

I’ve already restarted and force quitted Figma multiple times, restarted my device too, but for some reason the shortcut to place images (Shift + Cmd + K) is not working all of a sudden. I was in the middle of a workflow when this happened, and not sure how to go around this as this shortcut is an integral part of my workflow. It’s also the only shortcut that isn’t working for some reason.macOS 26.2 (latest, up to date version)M1 Macbook Air

I connected Supabase to my website, and now it isn’t allowing me to publish. The name of this project is “Discord Moderation Project”

Hello Everyone,We are the developers of the AVIF Exporter Figma Plugin.We have just noticed that recently, when someone tries to expand/minimize the “Size or Quality” bar, the plugin repositions itself to some other position automatically.We do figma.ui.resize behind the scene to support that feature, we are calling only that function, but it also seem to be repositioning the plugin.This didn’t happen before. We have also observed the similar behaviour with other plugin automator .We think there some bug with figma plugin API or figma itself. 

Hi,I am an educator using Figma for my class and can’t verify - I’m the only one unable to edit the shared board which is frustrating. I have emailed both SheerID and the Figma education team multiple times. SheerID keeps resolving my ticket with no explanation or solution. I think I might have initially been blocked because I am overseas using a VPN or because my legal name is different from my school name? I’m just guessing, goodness knows why, they won’t tell me… A disappointing experience. Please help reset the verification limit asap - we’re moving through the semester already.

Hi, I’m trying to copy my Figma Make file into Figma design but the copy feature is disabled.  I’m on the professional plan.  Please advise.  Thanks

When I wanted to update the file I had previously published to the community as Library → UI Kit, the sub category (UI Kit) disappeared and only shows one option (Other) which will not display a preview or be shown in the right listingThis is when I tried to go back to UI KitThis is how it used to beas shown the option is completely gone :( note: I don’t know if it’s related but I published the library to my account

Since yesterday I’ve been experiencing issues with Figma Sites and the CMS.Rich Text content no longer appears on any newly published pages, even though it works correctly in prototype mode.I also tried publishing a new page to run some tests, but now even the page interlinking seems to be malfunctioning.Are there currently any known bugs or issues on the platform currently? How soon will it be restored ?

Hi there, I’ve been trying to publish a site for a while now. It just says unable to publish - try again or contact support. Can you please check? Thanks

I’m using custom library created for my product. In that i’m having number of components created and using it in other files.Currently, i’m facing very difficult issue, that is, My Library updates are hot syncing with my design files. Please, fix this issue as soon as possible. Thanks 

Hi Figma Team,I am writing this post as a last resort because I am currently unable to access my projects, which is critical for my ongoing work and portfolio preparation. I sent an official support request 4 days ago but have not received a response yet, and the delay is starting to become a major issue.Context of the Issue: I have been a verified Education plan user since September 2025. Recently, my University of Washington email ([redacted PII - DJV 2/11/26]) was temporarily locked due to a technical issue with the school IT department. To ensure I didn't lose access to my files during that period, I temporarily changed my Figma account email to my personal Gmail.The Current Problem: Now that my UW email is fully restored and active, I have reverted my Figma account back to [redacted PII - DJV 2/11/26]. However: My Education plan status is no longer recognized.

Hi, I’ve lost an important file and I can no longer find it on my account at all.Can I get some help on this? I can't see it in my Deleted or Drafts folder either.

First of all, I have my Figma project set to Display P3 color space. When I try to import an image with a Display P3 tag, the image looks normal on Mac viewfinder or in Photoshop, it reads the tag correctly (first image), but when I import into a Figma project with the Display P3 color space active in the project, it feels like Figma is doing the color management again instead of reading the correct color profile attached to the image, so it oversaturates it. I’m going crazy over this. Can someone help? 

Dear Figma Support Team,I am a designer recently transitioned into the professional field after completing the Coursera UX Design Professional Certificate. I am currently in the process of building my professional portfolio and launching my freelance business.As I transition from a student environment to a professional one, I am eager to use the Organization tier to manage my demo projects and client workflows. However, as I am just starting my journey and establishing my initial income streams, the current monthly rate is a significant hurdle.Does Figma offer any "bridge"discounts, introductory rates, or support for recent graduates and new freelancers to help them get started?I’ve loved using Figma throughout my studies and am excited to continue growing my career using your platform. Thank you for your time and for supporting the design community.Best regards,Monica

Hello,I am having an issue with Figma.I am working on a file that was shared with me by one of my clients, and I noticed that some images (about 60% of the total) are blurry and pixelated.In the original file, the images are perfectly visible, with no display issues. It seems that when the file was saved locally and shared with me, some images were lost... so I can only see them as low-quality previews.When I try to download the original JPEG file, it does not save... so I do not know what happened or how to fix the problem. In the meantime, I am replacing the images one by one, but here is the strange behaviour :  When I upload the image, it doesn't change unless I replace it with another random image and then re-upload the correct image.Also, to see the correct image with the right resolution, I have to reload the tab... otherwise it will continue to look pixelated...how can I fix this problem? It's very frustrating an

Hello! I work as a UI/UX design lecturer for Algebra Bernays University in Croatia and for some reason my Figma education status was applied to my personal account instead of my work account and now I can’t reverify with my work account because that work email was used to confirm education status for my personal account. What i need is to remove edu status from personal account and link it to my work email account. Classes start in 2 weeks and I really need this resolved before that. Thank you in advance Dorian Horvat

Hi everyone,I’m currently using the Figma Education plan and I’d like to understand which AI-powered features are included.Specifically, I’m wondering if the Education plan gives access to tools such as: Background removal “Edit with prompt” “Expand” / generative resize If these features are available, could someone explain how to access or enable them inside Figma?Thanks in advance for the clarification!

From my project, some frames got deleted on its own. they are also no present in the version history. The work before those frames and after those frames is present, but a couple of frames themselves have disappeared.

Hello, I’ve recently build out a website in Figma Sites.I’m facing an issue with the fixed navbar. When the navbar is overlayed on top of the FAQs section (which is interactive), it starts flickering as I interact with the FAQ components.Could someone help me fix it?This is the website → usequid.com

Hello,I am a currently a student in a master’s programme in UX design and UI design.When I attempt to re-verify my status, I receive the following error message: "We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer."I have already tried contacting SheerID but have not received a response. I know there is a waiting period for a response, but I have a rather urgent project due on 28 December 2025.Please manually reset my verification status so I can submit my documents and continue using Figma for my studies.

I designed a dashboard using Figma’s Make editor. I wrote what I wanted in text, and the AI designed the dashboard. I need to export the designed dashboard interfaces as PNG or JPEG, but there is no “Export” button. How can I do this? I’m new to using Figma. Could you explain step by step?

Here’s a link to the prototype that presents the bug in questionFigma – 24 Jun 22 I cannot make either the main component nor the child of the component ‘scroll to’ top nor bottom. My goal is to have a parent component with interchangeable content in the middle, with two buttons for scrolling to top and bottom, so that when I make child components and change the content in the middle the functionality of scrolling to top and bottom still works. When I’m using just frames for everything, then everything works fine. But, as soon as I make a component the ‘scroll to’ buttons stop working. I also tried making the content height ‘hug’, but the behaviour doesn’t change. Why doesn’t ‘Scroll to’ interaction on buttons ‘Top’ and ‘Bottom’ work?

How come Figma does not allow for Drag and Drop media like images directly from the OS into the App?It is a little frustrating to have to got to File → Place Image/Video (Ctrl+Shift+K) to import. Or if you are lucky and you could copy the source, like right-click image in a browser, or made a screen shot, you can paste it.(Also, why isn’t normal paste listed under neither right-click meny nor the File → Edit ? Paste here exist under right-click but it doesn’t have a key bind. Or did you just forget to show it?)

I’ve been trying a new workflow for auditing correct token usage of components (through skills in programs like Cursor), however I encounter an issue whenever I’m trying to audit actual Figma components instead of un-componentized frames. When I audit a variant of a component (other than the base component):get_design_context returns code with the base component's colors (e.g., surface/neutral/primary, border/neutral/secondary)get_variable_defs returns the variant's actual variables (e.g., surface/neutral/primary-hover, border/neutral/secondary-hover, icon/neutral/tertiary-hover)This creates a mismatch between the generated code and the actual design, making it impossible to programmatically audit or generate accurate code for component variants. The only way to verify correct token usage is manual inspection in Figma.Is this a known limitation? Is there a way for the generated code of get_design_context