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i have cancelled my subscription before the renewal, the day of the renewal i got charged of 18,30 euros even though my projects (made with the previous plan) were all locked and my plan was and still is the free one.I want to know if i can get my money back and also have a confirmation that i won’t be charged anymore.Im available for any addictionary information.Thank you.

When I export the frame as a jpg/png, there a stroke around. I tried everything - updated GPU driver, removed the frame fill, tried to use a rectangle as a background -- all is the same, Figma exports it with random stroke.  Please fix it! 

1. Icons are consistently displayed incorrectly, requiring multiple page clicks to display correctly;2. The table component also has a similar bug. Although the fill property has been set in resizing and verified within the component, it doesn't fill within the page width when used in the design draft. Multiple page clicks are also required for it to fill and adapt to the page width for proper display.However, non-designers can easily mistake this for an error in the designer's draft—which is terrible! 

I gave the ai a COMPLETE design from hours of work that I did by hand, all it needed to do was put it together and make the logic. After it gave me exactly what I didn’t want, I looked at it’s reasoning which I pasted below. It basically just ignored my extremely detailed prompt and artwork...The user is very upset and saying I sacrificed all their artwork. Looking back at what happened:They provided detailed instructions to preserve the magical lunar fantasy aesthetic from the attached images They specifically said "Treat the attached images as sacred visual source material. Preserve the artwork and aesthetic almost exactly" They emphasized multiple times NOT to simplify, flatten, restyle, or replace the artwork They said "Do NOT replace the art with flat gradients, generic illustrations, stock icons, or standard SaaS design patterns" They provided 8 attached images that should have been used as the visual referenceWhat I did:I built a React app from scratch with components I did NOT

We recently created a Figma Organization using our company domain (bnksys.co.kr). Currently, our organization appears to be in a “domain-restricted” mode, where only users with @bnksys.co.kr email addresses can be invited. As a result: * We cannot invite external email accounts (e.g., Gmail), even as viewers or guests.* We also cannot remove the domain because the current admin account belongs to that domain. Our immediate need is to **temporarily invite a personal (external) account** in order to migrate design files from an existing Professional workspace into this Organization. Could you please advise or assist with one of the following options: 1. Temporarily allowing external email invitations (e.g., Gmail) for our Organization, or2. Providing a recommended and safe method to transfer files from a personal account into a domain-restricted Organization Thank you for your support.

Figma MCP server worked great with VS Code version 1.101.0 but in version 1.102.0, microsoft has moved MCP configuration to a new file named mcp.json instead of previous settings.json file.  After doing all the configuration, the Figma MCP server tools do not show up under tools and the agent is unable to use Figma MCP server. Has anyone had any luck with this version? Can Figma team please validate and update documentation for Figma MCP Server setup?

I’m currently testing the Slots feature and ran into an issue with how content and layout behave across states.In my setup, I’m using an internal element slot that is shared across multiple states (default, error, and hover). I’ve added additional content inside the slot (multiple lines), and everything works as expected in the base state.However, in the instance, when switching to the hover state, the slot does not preserve the injected content. Instead, it resets to the default version of that state (e.g., a single line), ignoring the extra items I previously added.Additionally, I’m using this component nested inside another component that also contains a slot. In this scenario:The issue persists across nested slots The container inside the slot does not properly adapt to the content I have to manually adjust layout properties in each instanceExpected behavior:Slots should preserve all injected content across states Layout (including container sizing) should adapt consistently withou

Dear Figma Team,I am an administrator for the "RGI SpA admin" organization. I am contacting you to request assistance with setting the number of seats for the annual renewal.On April 17, 2025, we purchased 15 Full seats and 5 Dev seats for the annual period April 17, 2025 - April 17, 2026 with an organization plan.We later determined that the number of "full seats" was redundant: we are only using 10 full seats, while the other 5 have been in status “available” for long time.Therefore, we would like to downgrade the number of seats for the next renewal.Specifically, we would like to purchase only 10 Full seats and 5 Dev seats for the renewal on April 17, 2026.However, by clicking on the "preview renewals" tab, it is not possible to reduce the number of seats; I can only click on the "confirm renewal estimate" button.Can you help me remove the 5 unused full seats and renew only 10 full seats (in addition to the 5 dev seats which are already correct) ?Best regards,Leonardo Lenzi

Hi Figma Support,I previously had a Figma account with my Concordia University email (@concordia.ca) and deleted it. I am now unable to sign up again with the same email and receive the error "Your request has failed."Could a Support Specialist please fully release this email so I can register a new account?Thank you very much.

I've been unable to publish a new version of our Figma plugin for a while now, and frankly, I'm frustrated.Every time I try to publish, I get this message:"We have detected a change in your account details. Please contact support@figma.com to proceed."So I did exactly that, I contacted support. And here I am, still stuck. No resolution, no timeline, nothing.This is not acceptable. We have users depending on our plugin and we cannot ship updates. Our company account is fully legitimate and in good standing. Whatever "account change" was detected, we need this resolved immediately, not in days or weeks.Is anyone else experiencing this? And more importantly: can someone from Figma please step in and actually fix this? Plugin developers should not be blocked from publishing without a clear explanation and a fast path to resolution.This needs urgent attention.

Здравствуйте!У меня возникла проблема https://disk.yandex.ru/d/4RmycwgzH2vqdA  - здесь мои скрины Не синхронизировались те шрифты, которые были добавлены ранее мной в другом компьютер - скрин 2.А скрин 1 – это на моем новое компьютере. И сегодня делала карточку. Добавила шрифт, и поняла что не отображается мои шрифтыЯ уже сделала уйму вариантов как исправить ситуацию. Но ничего не помогает.Буду ждать обратной связи.Заранее спасибо!

I’ve spent most of my credits for the month attempting to fix a small problem in a make prototytpe. After each update the AI claims to have solved the issue, but has not done so. After explaining that the issue has not bee addressed, and providing screenshots, etc. the AI appears to repeat the same steps that have just failed. When provided with screenshots of the frontend, or console output, the AI repeatedly hallucinated things that weren’t in the screenshots and proceeded to work ahead based on those hallucinations, wasting more credits.

Issue SummaryI'm experiencing severe performance issues in a Figma Make file that has accumulated naerly 700 context versions. The file frequently freezes, becomes unresponsive, and consumes credits at an unusually high rate, making it nearly impossible to continue working.What I've Tried- Using the desktop app instead of the browser (still laggy)  - Clearing cache and performing hard refreshes  - Avoiding large batch prompts – the problem persists  Root Cause (Suspected) The excessive number of Make conversation versions appears to be the main bottleneck. I understand that users cannot manually delete version history, and the current file size (or context length) is causing the editor to struggle.My Requests  1. Reset / purge the Make conversation history for this file from the backend to restore performance.  ONLY keep version 6892. Advise on best practices for cleaning up and structuring the code generated by Make. The codebase has become quite messy after many iterations, and I'd l

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Xiang FanFigma Email [redacted by forum moderator to remove PII]  

Dear Figma Support Team,I am having an extremely unpleasant and stressful experience. I’m on the professional plan, and after purchasing additional credits multiple times, the balance continues to drain rapidly, even though I hardly use any AI features. Most disturbingly, I recently added 5,000 credits, but only about 1,500 were actually used with my awareness. Despite that, I see a huge drop in credits every single day, even when I’m not making any changes. In fact, 1,340 credits were consumed on a simple layout fix that I never expected to use any AI. Most of the time, Figma doesn't even make any visible changes after these actions, yet credits keep draining. This is now preventing me from accessing my designs, and my work is completely stuck.This is a huge disruption, and I need immediate clarification and resolution. Please investigate why credits are being consumed without any action from me, as this is severely impacting my project and productivity.Sincerely,

After I paid for my team’s subscription, we decided to not use Figma anymore and deleted our account. Despite this, my card was charged today, and I did not authorize this transaction. I want a refund! 

Hello,I bought the professional plan and I’m unable to see the right panel to export figma slides. I’m in dev mode but still. I comtacted Figma 2daya ago and called this morning for assistance and uptill now no response. I need the slides ASAP. Please help!

I’m trying to use figma-use / Codex MCP tools to create a design directly inside a specific Figma file and node.Sometimes the tool can read the node metadata and sees it as an empty canvas. But when it tries to continue with the required design context step, get_design_context fails with a generic error.Because of this, the integration can partially detect the file, but it cannot actually write or generate the design on the canvas.What I need help with:How to make get_design_context work reliably with an open Figma design file Whether this is a known issue with Figma MCP / plugin integration / Codex desktop connection 

All of my community resources are suddenly dissapear from figma community resources. just a weeks ago it was still there, I am screenshooting my Your week on Figma Community as a prove. Where I can found my resources and i want to get it back because there is some conversation there as well? can anyone help me? 

For some reason I’m unable to add, delete, or edit my projects on my iPad. I’m not sure if this is just an iPad thing or not because I’m away from my desktop. Also I’m aware that you have to be the project owner in order to be able to have edit capabilities which I should have because I’m the only one that’s on this project. Any thoughts?

In a component with a slot containing multiple items, changes to the items stop propagating in the instance once any individual item within that instance has been manually overridden.Consider a menu component containing a slot with menu-item components. At some point, I use that menu component by instantiating it inside another component — say, a menu-app — which then appears across multiple views. I want any changes made to the menu-items to propagate to all those instances, keeping every view consistent. And this works as expected, until I make any change to any of the menu-items within the instance. I could understand that manually overriding a specific item in a slot prevents changes from propagating to that same item — I could live with that. But the problem goes further: changing anything on any item — such as its position in the stack (which is critical if I ever decide to reorder the menu items) — completely breaks propagation of any slot-level changes across the board.

HI I get subscription in December, but it charged until now. And I thought I cancelled the subscription in Febuary and delted all my account information. But why they charge me over $ 80. I need to get refund my money. Please check it as soon as possible. 

need a way to purchase additonal credit ..pls help!

Hi Figma team,I submitted my plugin DesignOPS (ID: 1603703295257406223) for review approximately 10 days ago and haven't received any updates yet — no approval, no rejection, no feedback.The plugin is a design audit and library cleanup tool:Scans Figma files for missing styles, broken tokens, orphaned components, grid violations Offers one-click autofix and bulk replace across libraries Uses networkAccess for user authentication and library resolution via our own backend (api.design-ops.pro) Requires a free account (email registration, done inside the plugin) Has Free and PRO ($8/mo) plans Bilingual UI (English & Russian) I've reviewed the plugin review guidelines thoroughly and believe the plugin meets all requirements. Privacy policy, terms of service, and support contact are all in place.Could someone from the review team share the current status or estimated timeline? I'm happy to provide any additional information if needed.Thank you! 

Dear Support Team,I would like to request your assistance in prioritizing the following billing support case:Case ID: 1814809As the deadline is approaching, this matter is time-sensitive and requires urgent attention to avoid any impact on our operations.We would greatly appreciate your prompt support and update on this case.Please let us know if any additional information is required.Best regards,