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I have a Side bar component set up like this:Base component with Size and Levels variants – here’s where I placed an icon instance Master component with States and Brand/Neutral variants. Enabled state: label and icon use color token Content-Secondary. Hovered/Focused state: use color token Content-PrimaryWhen users insert the component, they choose the Level and can swap the icon instance to an icon they need. The issue is that the color tokens are not being preserved properly according to the state when you change the states and then change the icon, like this:Change state from Enabled to Hovered. In Enabled, icon color is Content/Secondary. Swap the left icon (from Settings to any other icon). All good, the icon changes color to Content/Primary as expected. Change state back to Enabled. Icon color correctly changes to Content/Secondary. Swap the left

hi, I would like a refund for mistakenly bought credits. Its useless and i wasnt looking for taht it clicked and added my card.

Hello everyone, I am managing a design system to use with Figma Sites. I built this side navigation component:The navigation items are instances of the “nav item” component:Everything fine till here, but then when I import the side navigation component in Figma sites this happens:It replaces one icon with the button component. This happens only for this specific instance and apparently with no reason. Libraries are updated. I tried resetting the instance but it doesn’t work. The icon name and the button name are different. Note th

Want to remove the education plan status from my account. I am the admin and i am still not getting an option to remove it.

Hello Figma Support,After working on a file and reopening it the next day, I encountered the following issues. Please advise why this is happening and how to fix it. Some text layers show different content or have moved to different positions. If I double-click a text layer, the visible text immediately reverts to the original content I had entered. However, the layer’s position remains changed and does not return to its original location. When I drag a layer out of a section and drop it elsewhere, the text also reverts to the original input (same as item 1), but the position still does not revert. Steps and observations: I saved and closed the file after editing on yesterday. When I reopened the file on today, the problems appeared. Double-clicking restores text content but not layer position. Dragging elements out of a section t

I’ve just cancelled my Professional plan as I’m not using it enough to justify the cost. My monthly subscription is listed as renewing on January 16, 2026, so I would expect access to my files to be terminated at that point and would not expect any further charges. However, when I cancelled, there was a notification stating that the subscription renews in June 2026. Could you please confirm that there will not be any further charges going forward as I do not want the Professional plan from the end of this month’s billing period.Many thanks, Paul

Hi, The Figma Ai tool bar is not available for me, despite being on the professional full seat plan, also I think the ability to create multiple folders, please help. [image redacted by moderator to remove personal information] 

Hi there!I’m unable to reverify my student plan. When attempting to verify, the page reads that my verification limit has been exceeded.I’ve already contacted Figma Education and SheerID, but have gotten no responses from either (it’s been a week). Is there any way to reset my education plan so I can re-verify? Thanks!

Best figma,I am having trouble getting into my student account, I am a higher education student from ROC Nijmegen. I provided all 3 documents but I still can’t get in. Could you please verify my account.

HiI have been modeling an app (Concept design for discussion purposes only).I have a few versions, version 7 published ok, since then i have made multiple changes I am on version 12 I can preview it but could not publish it.The error said something went wrong refresh and try againOne of the last changes I made was to add a 40 second video to illustrate an exercise in my app's libraryDo you know why this happened?https://www.figma.com/make/UGY6NSDxNjqQCPnrszefCv/Concept-design.-Functionality-and-logic-subject-to-further-development?t=vN79337nACeBECwJ-1

У меня списывают деньги, хотя я отменил все подписки. Но я не могу найти раздел, где можно отвязать свою карту.Вообще нет такого раздела у меня, где бы было показана моя карта. Раздела биллинга даже нет. Что за интерфейс то?! Это вообще незаконно так делать! Почему нет кнопки “отвязать карту”?

Hello,I was on a Professional (monthly) plan and let it end / canceled it at the end of the last billing period. I confirmed that my workspace is now on the free plan and there is no active paid subscription visible in my account.Despite this, I have been charged again on my card after the professional plan ended. I cannot see any Billing tab or invoice history because billing access is only available for paid plans or team admins and I am now on free. Details:- I previously had a Professional monthly subscription.- The subscription ended and my account shows Free plan.- I was charged again after the plan ended, without renewal or active paid plan.- I cannot access billing or invoices to see what the charge is for. :contentReference[oaicite:1]{index=1}Questions:1. Why am I being charged again even though the plan ended and my account shows free?2. Is there any way to view the billing details or invoice for this charge wi

Figma Make it not working properly at all. There is some serious issue across the product. After it finishes the first prompt, the app gets stuck in “Thinking…  Building your idea” screen. I waited for 40 mins and it has not moved.  When I refresh, it gives me a UI which all i can say is pure “ABOMINATION” I ensured I added the perfect design frame and yet it messed up Just to be sure I redid my previous successfully made apps with same frame and prompt, yet it either got stuck or made something I have no idea what to call. Its not publishing, shows unsuccessful error. A weird black line appearing on all the app its building (example added below) You can a diagonal white line behind the cards!  Idk something seems very wrong and weird. Please

Why isn’t it possible to set specific options for italic or bold variants on Text Styles in Figma Slides?It seems like it chooses at random which option to reference — sometimes sticking to one option for a period of time and then randomly switching to another option later.I want to be able to control this!

When using “Undo” I want to undo changes not “clicks” or selections.Yes, this is addressed in several threads, but this is one of the reasons Figma is so frustrating, that I seriously considers changing job to a company NOT using figma. Funny how a UX design-tool can have a terrible User Experience.Question: Will and When do we get this fixed?   

When I have created variants for a components, but no interaction added to the component state. i.e for example, let just say I have a drop down with two options as shown below Now, When I hover over the settings button, I want it to turn into the grey mode and when I click on the grey button (Hover state), it should open up to reveal other two options (Configurations and Terms of use). This action works fine like how it is intended.Now in the same frame, I have a similar working for Config and Terms of us button (default button → hover state → active button). When I connect Config and Terms hover state button to navigate to another page, in the prototype mode, the working happens only till the drop-down opens. After that it doesn’t navigate to another page unless I keep this state active on the frame. Why is this happening? I s

Hello Figma Support Team, I am unable to access my account because I have not received the verification code sent to my registered email address, [redacted by forum moderator to remove PII]. Unfortunately, I no longer have access to this email address and I get stuck at the verification step when trying to log in. Please contact me at my current email address: [redacted by forum moderator to remove PII] Thank you for your understanding and assistance.

Hi, I would need copies of all invoices from the current year and since there is no possibility to download them myself nor contact support directly, I am asking them through this channel. 

Getting the “Publishing failed: Please reload the page to publish” error when I try to publish.I’ve gone through the older treads but haven’t found a solutions beside Figma sent out a fix. I’ve tried everything I can think of including the obvious solutions like reloading tab and restarting computer.I’ve tried deleting all new components and even restored earlier versions, from the version history panel, that were previously published. Yet still no luck. My other libraries will publish, but my main library will not. 🙄

Hello, I'm reporting a persistent bug in Figma.Issue: Unable to publish prototype updates via the Preview tab. Error Message: 'Something went wrong, reload and try again' (in red). Start Time: Dec 15, 2025 - 5:20 PM.Troubleshooting steps I've already taken: Refreshed the page; Switched browsers and used Incognito mode; Restarted both the app and the computer; Duplicated the file and attempted to publish (the error happens in the new file as well). Please let me know if you need any logs.

Can someone help to publish my site. I added a API code for a form and now I keep getting an error saying “something went wrong, try later” 

Hi,I’ve been experiencing the same issue for the past 3–4 days, and it’s becoming unacceptable. I can’t use the app at all anymore. I’ve tried multiple solutions to fix it, including uninstalling and reinstalling the app, but nothing has worked.Please help me resolve this issue.Error ID: e6d0657ccb6e4b5fb374fc39db2f4279 

I’m experiencing an issue where the Figma Desktop App shows a black screen. I have tried uninstalling, clearing all related files in the file manager, and reinstalling, but the app still doesn’t open.I’m running the latest version of Figma Desktop App. My device’s operating system and graphics drivers are fully up to date. The issue does not occur in the web version of Figma, which works fine. The desktop app fails to open any files, even when trying to access them directly via a file URL.Steps I have already tried:Clearing Figma cache Running Figma with GPU acceleration disabled Updating graphics drivers Resetting and reinstalling with full cleanupPlease help me resolve this issue! 

It has been MONTHS and i couldnt find the damn button to see my invoice history. MONTHS!!!!!! PLEASE DO FUCKING SOMETHING, im fucking annoyed by this shit i cant find the supposed button please you are a company that helps UI/UX designers DO YOUR FUCKING JOB

When creating a project and prompting Figma Make to build a landing page with a dashboard, the preview and site are not working. During the prompt, the screen displayed too many prompts, showed a black screen, and after launch, turned white. Tried refreshing preview, refreshing the page, and duplicating the file, but the issue persists. No error messages, just a black or white screen. imagine these is happening After prompting Almost done the project. How Can you help me