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Techta Labs Ltd
Techta Labs Ltd
New Member
Nov 4, 2026 9:39 AM UTC
Question

Refund Request

I was accidentally charged for an automatic subscription renewal that I no longer find useful. I was also unable to make use of my previous subscription. I would therefore like to request a refund for the recent charge. I would appreciate your assistance in processing this refund. Thank you.

1 reply

Celine_
Figmate
Celine_
Community Support
Nov 4, 2026 11:00 AM UTC

Hey ​@Techta Labs Ltd , Celine from the Figma Community Support team here! I can see you’ve already contacted our support team, thank you for doing that! I’ve added a follow-up note to your request, and a support agent has replied and is waiting for some clarification from you. For reference, your case number is 2242460.

Under Figma’s refund policy, subscription payments are generally non-refundable, but our support team can review your circumstances and confirm the available options.

Please check your inbox and reply directly to the agent’s email so they can continue reviewing your request. For security and privacy reasons, we can’t handle account-specific billing requests here on the Forum. Thank you!

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