Report a Problem

Since last 3 days I have noticed that control z shortcut is not working and its causing a lot of friction in my workflow. I have checked my keyboard and its fine. The shortcut worked in MS word. But its just not working in Figma. Please help.

Hi, I can no longer access the file I created. I have the URL, but I just get a “Not Found 404” screen and "If you expected to see a file here you may not have permission to access it. Please ask the owner to update the file permissions and try again". I've tried using all the Figma accounts I have access to, but none of them have access. A URL é https://www.figma.com/file/UFfLIR1q3N5HUwyMYyYhnT?node-id=77-535&p=f&t=ZtOwQ7otpPmWX4YQ-0&type=design&mode=design&fuid=1169631615644638148

retern it to basic update in ui

I'm experiencing an issue with the Payments API for my Kanban Board widget where users who've already paid are being asked to pay again on each new board. Current Behavior Users who have already paid for my widget are still seeing figma.payments?.status.type === 'UNPAID': const checkPaymentStatus = (): Promise<boolean> => { const totalTasks = getTotalTasks(); if (figma.payments?.status.type === 'UNPAID' && totalTasks >= 5) { // This condition is TRUE even for users who already paid! figma.payments.initiateCheckoutAsync(); }} The issue: User pays on Board A User opens Board B figma.payments?.status.type still returns 'UNPAID' (should be 'PAID') User gets payment prompt again at 5 tasks What I Need A true per-user license where: Free: 5 tasks per board Paid: Unlimited tasks on ALL boards (one payment) Questions How do I implement "pay once, use everywhere" for widgets? Is there a way to track if a user has already used their free tier on a specific board without clientStorage? Currently

Hello i have some screens from Mobbin that i’m trying to Copy Link To Selection but the option doesn’t show up can someone help

Hi everyone, I created a team just to share one file with a friend. Somehow, older projects I made before the team existed showed up under it. I thought I was just deleting the team—but everything got deleted. This is years of work. Has anyone experienced this? Is there any way to recover the files? Any help would be greatly appreciated!

My Figma site is no longer loading. I’ve got this error message.

I’m trying to switch a variant of component instance by switching variable mode. This works perfect once the component A is on top level and not nested. But if I nest component A into component B and then change the variable, the instance of component A still changes the variant as supposed but this also resets all other other properties of comp A to their defaults. This doesn’t happen when comp A is not nested. Tried with several components even with the simplest created from scratch. This topic doesn’t relate to prototypes and interactivity.

I have a notice on my Figma design desktop that says I must update to the lates version by Augus 13 (2025). I am in a corporate environment and my machine is locked down I need to put a request into IT for them to update the Version that have in thier software centre. I want to ensure they update to the lates version what is it? PS when you click the Release notes item on the file menu it takes you to https://releases.figma.com/ But the link displays 404 error This releases.figma.com page can’t be found No webpage was found for the web address: https://releases.figma.com/

Strange things happening when using lines in autolayout if starting a auto-layouted-frame with lines, nothing is correctly aligned if starting with rectangles and then adding a line, the rectangles work, but line still has issues

Overview We conducted an internal evaluation of Figma Make (powered by Claude 4 Sonnet) to determine its viability as a prototyping and code generation tool for the Easywaste platform. The test covered both unstructured mockups and structured design system-based frames. Objectives Import “quick & dirty” Figma frames to test visual output generation. Use auto-layout and design system frames to test fidelity and accuracy. Assess efficiency of the design iteration workflow. Evaluate code export quality and V0 compatibility. Determine potential for production-level prototyping in our pipeline. Key Findings 1. Quick & Dirty Frame Import Poor results: Figma Make failed to interpret rough, non-auto layout frames. Outputs were structurally incoherent and lacked visual fidelity. Design consistency could not be maintained despite repeated prompting. 2. Design System Frame Import Even clean, auto-layout frames using our design system yielded misaligned results. Layouts, hierarchy, and spatial log

⚡这是中文描述：想导出一个组件的 svg 代码，在 dev mode 方式中无法获得 svg 代码，于是将组件解离 ctrl+alt+b 得到一个组，同时这个组使用了 auto layout 样式，同时无法获得这个组的 svg 代码，如果将组的 auto layout 样式删除，这时候再在 dev mode 中获得 svg 代码则成功了。这是要给 bug 问题，无法从所见即所得中获得 svg 代码内容。目前这是我遇到的问题，不知道这是不是我的特殊情况还是产品问题？LoveFigma ❤️ ⚡This is the English description: I want to export the SVG code of a component, and the SVG code cannot be obtained in the dev mode mode, so dissociate the component from Ctrl Alt B to get a group, and this group uses the Auto Layout style, and the SVG code of this group cannot be obtained, if the Auto Layout style of the group is deleted, then the SVG code is obtained in Dev Mode, and it is successful. This is to give bug issues and not be able to get svg code content from WYSIWYG. Currently this is the issue I'm experiencing, don't know if this is my special case or a product issue? LoveFigma ❤️​​​​​ 希望有更好的 Figma 体验（Hope for a better Figma experience）

Skipped slides in Figma Slides are still visible on the iOS app, is that the intended behaviour?

This suddenly started about 24 hours ago and has not abated. See gif. Checking/unchecking scope boxes, adding/moving/removing variables, all of this suddenly has like 4 seconds of lag per action. It suddenly started, there was no slow onset. Everything was zippy until yesterday. I can’t work like this, the lag adds up when I’m working in here all day. Please advise.

Hello! I’ve been noticing a surge of bugs with the latest release. Opening files within a project is not always responsive (Figma Home) Selecting a Project Folder from the sidebar has occasionally been non-responsive The back/forward navigation buttons are currently non-responsive (Figma Home) Keyboard shortcuts like CMD+scroll to zoom often get locked when not pressing cmd (not a keyboard issue – I’ve tested this with other keyboards) Figma sites-specific issues: Adding a “Block” only shows embedded html, audio, or videos – pages, navigation, heroes, and features are all hidden for an unknown reason, and only re-surfaces when I’ve force closed Figma, the project file, and re-opened it again. Prototype does not display proper fonts, even after confirming the font chosen is a Google Font and not custom. In my specific case, I use Bricolage Grotesque. Automatic multi-text editor, when selecting the primary breakpoint, often does not update smaller breakpoints. I typically have to edit it

The insert menu in Sites is empty apart from Embeds. There used to be starter blocks which were helpful for non design folk on the team to whip together wireframes. Are these coming back or is it a bug? For context Were on the enterprise plan. Have tried existing and creting a new site file. Have tried in desktop and browser version of the app.

I am trying to change my account to a student account after switching from teacher to a student in an App Development bootcamp. I am having trouble finding a way to switch. When I try to verify, it tells me I am already verified when I click “Get verified”.

In the Figma Android app, the standard back-swipe gesture (swiping from the left edge of the screen) does not navigate to the previous frame (or page) but instead closes the prototype entirely. On Android, the back-swipe is a very common and intuitive way to navigate back. This is a problem in user tests, since users may instinctively use the gesture to navigate and accidentally close the prototype. In browsers the back function works as expected.

Previous highly conveinient way to resize an element into grid increments (multiple of 8 for instance), is to click and drag on the “W” and “H” of the dimension settings, while holding shift. This is not possible anymore?

When switch modes (‘desktop’ to ‘mobile’) all ‘link’ text resets to the default. Im using a text string to control the modes. These things are taken into consideration: Layer names and hierarchy match All elements have a text property 🧩 Table ↪️ list row ↪️ Label ✅ ↪️ Value ✅ ↪️ link 1 ❌ text resets ↪️ link 2 ❌ text resets ↪️ list row ↪️ Label ✅ ↪️ Value ✅ ↪️ link 1 ❌ text resets ↪️ link 2 ❌ text resets ↪️ list row ↪️ Label ✅ ↪️ Value ✅ ↪️ link 1 ❌ text resets ↪️ link 2 ❌ text resets Does anyone know why this happens? schematic of the component nested structure

Hi Context I am currently trying to understand the detachment rate of our buttons and I’m using Figma analytics for that purpose. Problem At the moment when selecting the button component that was detached 4 times in the last 60 days, to see which variants where more detached, I only see that 1 variant was detached once. So there is a disconnect between the 4 button detaches and the 1 variant detached. — Image attached Help Can anyone help me understand what might be the issue causing this disconnect in the detachment number? Thank you

Is there an issue with the Sales team with Figma recently? I’m trying to connect to discuss our account and every submission is left unresponded to for the last three weeks. Thanks

As title says: I’m using Figma to create a library of assets and stickers to use with Figjam, more suited for collaborative work. An issue I noticed is that the colors varies when imported into figjam. It’s like the colors have lost some saturation. It really looks like one of those conversions from RGB to CMYK. Inside Figma Inside FigJam

Hi guys, Figma didn’t really used to be like this, but now it feels very laggy and has a huge delay between the user’s action and the result. Even a simple drag has a huge delay, I attached a video, check the time distance between the mouse dragging and when the dragging actually occurs. It’s ridiculous. Is there a way to solve this? EDIT: the lag is not actually in the movement itself, it’s in SELECTING THE ELEMENT. If the element is selected, it moves nice and smooth while dragging, but after clicking an element it literally takes almost a second for it to get selected. I’m not sure how to show that in a video, but it’s insane how annoying this is becoming. Thank you :)

I have mistakenly deleted all the draft and team files form the figma file at the time of ownership transfer. how can I have that please suggest