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Joe Blair
Joe Blair
New Member
Nov 9, 2026 6:04 PM UTC
Question

Cannot change my email address. I was accidentally logged in on my work google account.

I was signed into the wrong google account when i just purchased this. I cannot change the email address associated with my account. I want it to be assigned to an email, not connected to my google account. How can I fix this or do I just lose the year subscription I bought minutes ago because it’s on the wrong email?

1 reply

Jaycee Lewis
Figmate
Jaycee Lewis
Figmate
Nov 9, 2026 9:44 PM UTC

Hey ​@Joe Blair 👋 Thanks for flagging this. Account-related issues cannot be resolved in the forum. I opened a support ticket for this. The ID is 2252974 and the email subject line is Can't change account email after purchasing subscription with wrong Google account. Please keep an eye on your inbox (and spam folder if necessary) for the email and any replies from our team. — Jaycee

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