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Hi everyone,I’m trying to activate my Figma Education account, but whenever I attempt, I receive this error:"Looks like you've already been approved for this offer."I’ve followed all the steps multiple times and even tried with different files, but the issue still persists. It seems like my account is stuck in this state, and I can’t actually access the Education benefits.Has anyone faced this before, and could the Figma team help me resolve it?Thanks in advance!

When I select 10 objects and I align them, BEFORE the update, I see the distance between them and set it accordingly on right upper corner.Now after the UPDATE its GONE. Cant do anything. 2000hrs in to Figma and I lost my basics. WHY would you ever do something like this? 

I created this error message field, realized later there was a better way to set it up so changed the layout to this: I have some modals with form fields in them. There was a button to update the form fields within the modal, so I clicked it. However, the modals are still showing the old layout:  I don’t want to go through and manually update every single form field. How can I get all of them updated at once?

Items keep moving outside the parent frame when dragging them, copying and pasting them, or using alt+click to duplicate and drag. My coworkers are all experiencing the same thing and I’ve seen other posts on here but you close them after 3 days and don’t let anyone comment on them. Can you please fix this?  Thanks

Hi Figma Community,I attempted to re-verify my Figma student account, but the system is now showing “Verification limit exceeded.”I reached out to SheerID via email, but their response was:“We were unable to process your verification request. Your ticket has now been permanently closed.”Could you please suggest a solution for this issue? I won’t be able to re-verify my student plan otherwise, and this needs to be resolved before 29 September. Since SheerID has not provided any assistance, I would greatly appreciate your urgent support in resolving this matter. Thanks!

We had our DSM broken into two parts, one for colors and the other for everything else. Not sure why, just how it’s always been. I’ve spent the entire day trying to disconnect the colors one and consolidate them. The color variables are now in the right place, I can see it myself. But it won’t let me publish them. It will publish changes to the variables list, such as a new collection or a renaming, but the colors don’t show up for us anywhere in any other files. I’m completely lost.

I use COPY on one element, but as soon as I click on another, it copies the new element I clicked, losing the old one that was COPYed. This bug is driving me crazy, please help.

최근 업데이트/UI3 변경 이후, 거리 측정 기능( Alt/Option요소 간 간격 측정에 중요한 기능)이 완전히 작동하지 않습니다. 이는 단일 파일에만 국한되지 않고 데스크톱 앱과 브라우저의 모든 파일에 영향을 미칩니다 . 심지어 검사 모드에서도 거리가 표시되지 않습니다.환경 OS: macOS Sequoia 15.6 브라우저: Chrome (최신 버전) Figma 데스크톱 앱:  UI: UI3 활성화 계정: 개인 재현 단계 Figma 파일을 엽니다. 객체를 선택하세요. Alt/Option다른 객체를 누르고 그 위에 마우스를 올려놓으세요. 빨간색 거리선이나 픽셀 값이 나타나지 않습니다. 내가 기대했던 것 일반적으로 누르면 Alt/Option선택한 개체와 마우스를 올려놓은 개체 사이의 간격(빨간색 가이드 + 픽셀 값)이 표시됩니다. 실제로 무슨 일이 일어나는가 거리 표시기가 전혀 나타나지 않습니다. 이 문제는 다음에서 지속됩니다. 디자인 모드 검사 모드 데스크톱 앱 크롬 브라우저 영향 어떤 파일에서도 간격을 측정할 수 없습니다 → 개발자와 디자인 QA에게 인계가 차단됩니다. 이로 인해 생산 워크플로가 심각하게 방해를 받고 있습니다. 이미 시도된 것 파일과 앱을 다시 로드했습니다. 다양한 브라우저(Chrome, Safari)를 시도했습니다. 캐시/쿠키를 지웠습니다 계정 전환 새로운 빈 파일을 시도했습니다 기존 파일 복제 비활성화된 플러그인 이 중 어느 것도 문제를 해결하지 못했습니다. 요청긴급하게 조사하여 핫픽스를 적용해 주세요. 이 기능은 핸드오프 설계의 핵심 기능이므로 쉽게 해결할 수 없습니다. 알려진 해결 방법(예: 다른 단축키, 임시 토글, 이전 앱 빌드)이 있는 경우 즉시 안내해 주세요.

I’m trying to verify my student account via my ID. But it always says verification failed. And the reason they provide is it couldn’t find my last name in my ID card. Now let me clarify. My full name is “Sifatullah”. that’s it. Nothing before and after. And my ID says the name: “[redacted by moderator to remove personal information]”. Now, I tried the following combinations while filling up the Education verification form of Figma:[redacted by moderator to remove personal information]And both of these fail! So what else do I do? And now it even shows “Verification limit exceeded”. Please help. I need it for my upcoming project show.

These arrows used to be pointing at the logical direction, now the direction is switched up.

Hi, after I had been struggle to verify my academic status, contacted SheerID and waiting for response, I was noticed by my university to change my account Email address to my school gmail account. The problem is that since I had already processed my procedure to reverify my status by Sheer ID, I was blocked by Figma system. Considering the fact that now I have my account set with my School Email, I ask you to reset my verification record so that I can start the procedure again. Please don’t tell me to contact Sheer ID again because I already have. 

I can export my file to PDF and then convert to MS Word, but the file doesn’t convert cleanly. The resulting MS Word file requires cleaning every page; every text box has a duplicate and there are stray page numbers.   I’m looking for a faster solution to cleanly convert the file for a partner organization. Any suggestions? 

Hey all! If possible, how does one manage the state of a button based on the value of a boolean changed by another component?Thanks!Mark

What’s going on with Figma? I’m trying to upgrade from the free plan to the Professional plan, but the process gets stuck on the “Choose Seat Types” step. As soon as I click “Next: Payment Information,” the button gets disabled and nothing happens. How is this even acceptable functionality?

This is probably quite specific, but I am creating a drag and drop system where what is NOT dragged needs to be reactive to where the dragged object is. I can’t show you my real wireframes but here’s a representation that hopefully is clear enough: What I am “doing” is dragging the purple circle. I need to get it over to the first place (where the red circle is). When dragging, once the purple circle is dragged near the second position but NOT dropped, the yellow circle should react and move to the third position.Then I want to continue dragging to the first. Ideally this is of course one smooth motion.Currently though if I have the second frame and third, I have the interaction on the purple circle from the first to second on “On Drag”. But if I do the same for frame 2 to 3, I need to reclick the purple circle to start dragging again.Does anyone know a workaround for this?

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects 

I followed the process to ask for Education plan as teacher. The form, the documents.Then I got the email for sheerID telling me to click the link to verify my status, and I got this (pic).But it’s been more than 24 hours now and I still have nothing… Is this normal ? 

I’ve unchecked “Exclude all webpages from search engine results” 

I can’t connect a domain from my provider. Error: Invalid domain.But it’s all right.Domain:  www.давай-дарвай.рф 

Hey all. Why does the image aligned to the top, but on the right it says “left”? 

I have updated the desktop app this morning and as a result, am now seeing an usual typeface in the layers panel. See attached.Does anyone know what the issue is and how I can fix it?  

If my education status ends, will my files in the team be locked? If so, can I still duplicate or move them to draft after they are locked?

Hi!I am developer and happy user of figma and figma API. I am using in particularhttps://api.figma.com/v1/files/JFl6cOTJN9uoy3UXyPGDAo/variables/localAfter fetching tokens i see few stuff which cause problems / questions.1. The endpoint return collections available in figma and their strange duplicated copies which contain empty variables. I checked with designers and we are unsure how to eliminate them. So far i filter them in code.2.  One collection is getting ‘Mode 1’ and i am not sure how to change / eliminate that. This is basically a variable used for versioning.3. The collections and also variables inside are always in random order, is there a way to apply sort to endpoint so that the endpoint return always the same resultI would appreciate help on above topics. :)All the best, Tomek

Hello Figma team,I’m experiencing an access issue. In order to edit a file, the platform requires me to confirm whether I’m a student or an educator. However, the only option it gives me is to pay for a subscription.This project was originally linked to an educational program, but it was never actually developed under that condition. Now, the platform is charging me for subscriptions that don’t make sense, since this status no longer applies.The most critical part is that, because of this limitation, I can’t even edit files shared by others, which is disrupting my work.Please verify my account status and remove this restriction so I can continue using the platform normally, without incorrect charges.Thank you in advance for your support, and I look forward to your response.Best regards,

Hi communityI’m looking for a response regarding re-verifying my Education Plan. I submitted the form (case number: 1529682) and also reached out to the Help Center, but I haven’t received a response yet.Just to give a bit of context: I’m enrolled in a bootcamp, and the official organization has already submitted all members’ emails for re-verification. However, my Figma account still shows that I need to re-verify, and I’m not sure what steps to take next.Has anyone experienced something similar, or could point me in the right direction? Thank you so much!