Get Solutions

I have a Figma Library that is getting to heavy, so my team and I deleted all the unnecessary items, components, resizes the images and downloaded the file has a local file. We got 128mb.And for the upload purpose we need it to be much smaller, the issue is no matter what we delete, it doesn't change the file size, we even cleared the all file, including the Version History.It literally keep the same exact size 128mb, after download it to a local copy again.What are we missing here? Can you help?

Hey friends! Is anyone else having issues with Figma Make projects working great in the preview and then just giving a blank screen when published and accessed via the provided URL.I’ve tried refreshing the project, fully closing out Figma and reopening, even duplicating the project entirely and publishing that, but still getting the same issue. Have had some coworkers try the URLs as well and they similarly get blank screens. When I go into dev tools on the published site, the code is empty and has seemingly nothing from the project.Our hope was to test with users using Make prototypes since it’s a huge step up over testing on a static prototype, so would be amazing to figure out what might be causing this! 

I build a Figma Website for my Company and they use Microsoft Edge Broswser, Chrome and Firefox in Citrix. The Website loads and works in Firefox and Chrome Citrix. It also loads in Browsers outside citrix. But if i open it in Edge Citrix it shows nothing, loads only 2 menü points in the top and thats it. Is there any thing i can do ore a place i can get help? I know this may not be an easy fix but i dont even know where to start looking for the problem.

Hi everyone, I’ve been facing an ongoing Design System sync issue across multiple project files, and despite submitting detailed tickets to Figma Support, I haven’t received any response.Posting here in hopes that someone from the Figma team or community can help. Problem summary Components from our shared Design System are randomly breaking or desyncing across files. It started with an icon in a file uploader component that appeared oversized in one file, then moved to a modal background overlay, and now even affects button icons in other files. Replacing the affected component instance fixes it temporarily, but after a while the same issue appears again on different components or files.  Why I’m posting Since support hasn’t responded yet (Ticket #1569789 and #1560466), I’m posting here to see if anyone else is experiencing similar component desync or visual corruption issues across files, or if a Figma staff member can help escalate this. Any insights or workarounds would be greatly

Smart Animate breaks when animating width change on complex shapes while hovering but not on mouse leave…What is going on?Is this normal? 

I’m seeing this error and unable to connect my domain. Can someone please help troubleshoot this?

Hey! I’ve created 93 Typography Variables, but not all of them are showing in the Right Panel (on Design Mode). Actually, most of them are not showing up at all.I’ve already remove and added, once again, the variables and related values. I’ve uninstalled and re-installed Figma. None of the options worked.Can you please help me?Thank you so much, friends!

Hello, I do not know what is happening but my font menu on web-figma look well-rendered on the app is not. Can someone tells me why? 

Hi, Is there a way to manage external libraries in figma site ?Like updating librarie, swap library, batch replace components, and so on ?I miss those features in figma site and I can’t find them anywhere in this environment

I'm losing access to the Typography Variables palette for setting font weight — this issue is happening with my premium account.But strangely, I still have access to this feature on my free account.I’m not sure why?  

Hey, I can’t access my Figma file that I’ve been working on for months. It just disappeared and is now asking for request permissions. 

My figma account was created using my university email which was deactivated! I need access to my projects for portfolio reasons and I’ve filled out a request form to get this sorted and have yet to receive a response to my updated email address I provided. Can someone please help me? I have no access at all to any emails going to my deactivated university email.

Hi, we have a component with dimension 288*40px width* height, a bottom stroke of 1px weight position inside is added to the component, which is making the component overall size to increase by 1px - 288*41.

Hello there,I have encountered a confusion in admin interface of figma plans. Admin - dashboard, billingUse case: I have vacated some of the seats we used, some of them were annual and some monthly. Some collab, some full seats. I am unable to see on the dashboard, what type of seats are available. Both lead me to manage existing paid seats and don‘t show available ones. Admin - Dashboard Admin - BillingOn top, the arrow “back” in the top is broken and doesn‘t lead to the correct previously visited page within admin sites. Admin - People: Editing seats for usersIn this dialog of editing seats for a particular user, I am unable to see if monthly or annual seat is gonna be used. Which one is it? Admin - People: edit seat on an individual userI am posting this to give feedback on the lack of clarity. The navigation issue seems like a bug to me.

Since yesterday, Figma Make has suddenly stopped working.It had been working perfectly before that.The problem is that after entering a prompt, it gets stuck at the “thinking” stage and then stops without any feedback or progress.One strange symptom is that when I enter a new prompt, the previous one reappears together with the new one — both start “thinking” again and then freeze. This keeps repeating.I’ve already tried every possible fix: version rollback, file duplication, using a different browser, etc., but nothing has solved it.Is anyone else having the same promlem?

When you’re using Figma to design for many projects or with multiple teams, how do you keep your components (buttons, icons, cards, etc.) organized so everyone can find and use them easily?

The selection tool shows up as a white rectangle and doesn’t let me see the dimensions of things as well

I’ve been working with the Figma app’s MCP Service in Copilot Agent mode, but I have the occasional timeout after 30+ seconds even though it doesn’t seem like Figma should be blocked by anything.  Has anyone seen the same and figured out what’s causing it? Alternately, is it possible to see logging from the MCP server process? Thanks.

i have a button setup that has an animation connected to the arrow, but when i add the overlay to the button it breaks the overlay.what do i do :(this is what it is supposed to do

I saw another post Whyte font is missing from Slides template and it’s solved literally 15 hours ago. But the issue still exist in this design kit where this font family is used as a Text Display styling but not available to most users.I assume it’s a similar problem to that post so I reported it as a bug. If this belongs somewhere else, I’m happy to submit this there.

Hello! I’m doing web design and want to realize this effect.When mouse hovering in a country,1. the country turns dark color2. shows the address information panel accordingly under the small dots.effect reference:  https://www.chinatelecomeurope.com/our-story/office-locations/Should I make component of each country? But I don’t want to drag the instances of them to the map, I can’t keep the exact position of each country. I need your help. thanks 😊 

I want to search for sections that I have titled. I usually keep a flow in a named section, and when I go to search for that text, figma looks through all existing text. This makes finding something in the file super frustrating. Does anyone have advice? Maybe a way they organize stuff to make everything super searchable?

Hello there,I am logged in with old email. I lost access to this address.When I try to change the email address, it asks for the password, which I don’t have and can’t reset due to having lost the access to this old email.I am logged in computer and mobile, but now migrating computers and need help asap.Could you please escalate. my current user [redacted by moderator to remove personal information]. New user would be [redacted by moderator to remove personal information]. 

Our Figma covers seem broken when we’re looking in the projet view.We use 1920x1080 and 1280x720 and both are looking bad now : smaller in the preview mode.   

I want to create assets in different sizes in bulk. But you can’t fill in the sizes into your spreadsheet. So how can I create assets in different sizes with the same title, copy and image?