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Question

Request to Reactivate My Figma Education Account

  • November 20, 2025
  • 1 reply
  • 19 views

Raphael_A

Hello,
My Figma Education plan expired and I’ve been unable to re-verify my student status since September 2025.
I’m currently an active college student enrolled in a graduate microprogram (Education) at a French-language CEGEP in Québec, Canada.
Please find attached my valid student ID as proof of enrollment.
Could you please review my case and restore access to my Education plan?
My Figma account is registered under this email address.
Thank you for your time and assistance,
[redacted by forum moderator to remove PII]
Cégep de Sainte-Foy (French-language college)
Québec, Canada

1 reply

Gayani_S
Figmate
  • Community Support
  • November 24, 2025

Hey ​@Raphael_A! Since the verification process is fully handled by our partner, SheerID, I unfortunately don’t have the ability to step in directly.

The best next step would be to reach out to their support team directly. You can contact them here: https://support.sheerid.com/en-US/help-center?

They’ll be able to help you out with your issue.