Dear Figma Support Team,
I am a student at BHARTI VIDYAPEETH SCHOOL OF ONLINE EDUCATION PUNE, (expected graduation: 2027). I urgently need access to Figma's education plan for coursework, but I’ve been completely blocked by the SheerID verification process.
Here’s what has happened so far:
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I used Figma's education plan for a year and when it was time to reverify I submitted the verification form, but when I submitted my documents, there was an error. I tried it two more times and it gave an error. When I made another try, it said "verification limit exceeded".
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The issue was not resolved by SheerID and I am still getting the "verification limit exceeded" when I try to re-verify.
- I got the mail from the sheer id support team to try it with my verified college id but i do no a email id provided by college also cc figma
- ive also mailed the documents but theres no response from sheer id and it a week now for no reason my figma account is locked
- today ive mailed them again about the same issue i hope this gets solved asap
