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I verify my account very first time for the student education plan. I enter every details which asked by FIGMA But when I click on verify my account it directly says VERIFICATION LIMIT EXCEEDED although I verify my account very first time.I also contact SheerID support and tell them my issues on monday 17 Aug but still no rersponse from them. I need to urgently verify my account

Hi everyone,Has anyone successfully imported and replaced an image in Figma from Claude using only the Figma MCP?Thanks in advance for your help!

Hello Figma Support,I’m reaching out regarding an unexpected overdue invoice on my Figma Professional plan.I was previously using Figma through an educational account. After graduating, my educational access was deactivated, so I upgraded to the Professional plan because I needed continued access to my Figma files.I intended to use the Professional plan on a monthly basis for one month at a time. My previous payment was made on July 4, 2026, for the Professional subscription. I did not intend to continue the subscription into another billing period.However, I can now see an invoice in my Billing > Invoices section with the following details:Previous payment: July 4, 2026 New invoice due date: August 1, 2026 Invoice amount: $23.60 Status: Overdue Current status: My team is locked because of the overdue invoiceI did not renew or set it to automatic renewal for the Professional subscription for August, and I also did not use the Professional plan during this period. I have now cancelle

I started using Figma Make 1 week ago and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it.

Hello Figma Team,We have had no updates regarding Ticket #2039301 for 20 days, and this is severely blocking our upcoming product release for waiting enterprise customers!Could a support specialist please look into Ticket #2039301 and help us unblock the publishing process?Thank you in advance for your assistance in escalating this!

I have started working on project on my account and now we have a published Library in the team with the components and UI kit etc and 3 files which are connected to this Library and Using styles from the UI-kid from that library. Now we want to transfer this Library and those 3 files to another account of the organization and we need to save all the connections between the Library and those 3 Files, so after the tranfering it would work the same way I have it on my account, but on the account of organization. What possible ways to implement this? tnx

Hi,I don’t know if I’m the only one with this problem. I have the slot. I configure it, etc. everything awesome.I take the instance, try to use it.Add an instance of the component that I had selected as the preferred one.Now, it breaks my Fill for width and height for the component and the component doesn’t fill the slot area!Now, I know it has to be changed to fill but weren’t slots supposed to be automatic? So that whatever is put there, it behaves like it should?WTF?Another BROKEN FEATURE… OMFG. 

Hi, We have been working towards using Figma Sites to publish, for the first time in our company, an external-facing website. It is to support our advertising proposition and can be found at ads.justeattakeaway.com. However at that url we are seeing a Cloudflare Error 1000 error message. Our internal technical teams are telling us that the Cloudflare issue isn't on our side because we have already set our proxy status for this domain to DNS Only (grey cloud). Cloudflare's official documentation (at this page https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1000/) says, of the error message we're getting, "Your DNS record points to a SaaS provider that uses Cloudflare for SaaS with BYOIP (Bring Your Own IP). Because the provider's IP addresses are advertised through Cloudflare's network, requests resolve to Cloudflare infrastructure. If the provider has not configured a custom hostname for your domain, this error is returned."And t

Hi! I’m experiencing an issue with Figma Motion Animated SVG export.My Motion animation is set to play once, and it behaves correctly inside Figma. However, after exporting it as an Animated SVG and opening the SVG in a browser, the animation loops indefinitely.I need the exported SVG to respect the Motion timeline setting: play once and stop on the final state.The animation itself exports and plays correctly — the only issue is the unwanted infinite loop.Is this a known issue with the current Figma Motion Animated SVG exporter, and is there currently a way to export the SVG without looping?

The alert "Component removed from library" appears in some files for components that weren’t removed (and some parts of such components are not shown, such as text in the button). Or some conflicting things in files, but in the component in main library everything is correct and no such conflicts. Also some components inside other components just disappear. Why it happens? 

Figma Designで、日本語のiOSアプリのUIデザインを制作しています。日本語のiOS UIでは、システムフォントとして「ヒラギノ角ゴシック（Hiragino Sans）」を使用しています。macOSにはヒラギノ角ゴシックが標準でインストールされているため、通常のFigma Designではローカルフォントとして問題なく使用できます。しかし、Figma Agentにヒラギノ角ゴシックを使用したテキストの編集を依頼すると、ローカルフォントにアクセスできないため編集できません。現在、以下の問題があります。 Figma Designではヒラギノ角ゴシックを使用できる Figma Agentではローカルフォントを使用できない macOS標準のヒラギノ角ゴシックは .ttc 形式のため、Figmaにフォントとしてアップロードできない .ttf などへ変換してアップロードする方法は、macOS標準フォントのライセンス上の問題が懸念される Noto Sans JPなど別のフォントへの置き換えは、文字の見た目やサイズが異なるため、iOS UIデザインでは適切な代替方法にならない そのため、Figma Designでは標準的な方法で制作できている日本語iOS UIを、Figma Agentでは正常に編集できない状態です。Figma Agentでも、Figma Designで利用できているローカルフォントやmacOS/iOSのシステムフォントを使用できるようにしてほしいです。特に、日本語のiOS UIを制作するユーザーにとって、ヒラギノ角ゴシックをFigma Agentで扱えることは重要だと思います。ローカルフォント、またはヒラギノ角ゴシックのようなシステムフォントへの対応予定はありますか？

Boa tarde, Solicito reembolso do pagamento feito hoje a tarde.

When I select ‘Only allow preferred instances’ in Slot, it still allows me to swap from ‘Preferred’ to another component. This is the case across every component I’ve tried it in. 

This is really frustrating!I was always able to prototype components even when the source component lived on another page in the same file.Now I can’t prototype even simple interactions, like buttons, unless I’m on the page where the source component actually lives. It’s making prototyping unnecessarily difficult. 😩Does anyone know if there’s a fix for this, or if it’s a bug?

问题描述：我们在公司内部社区发布了 Figma 插件更新。用户可以通过「插件和小部件」搜索插件并成功打开最新版本，但同一个插件在「最近打开」入口中仍会加载此前缓存的旧版本。即使用户已经从社区搜索入口运行过最新版，「最近打开」条目仍不会同步更新；只有完全退出并重新打开 Figma 后，该入口才会开始加载最新版。这会导致用户误以为已经完成更新，实际仍在使用旧功能或旧逻辑。插件信息：插件名称：JLFlow 插件 ID：1608693189366725405 社区链接：https://www.figma.com/community/plugin/1608693189366725405 发布方式：公司内部社区发布更新 复现环境：Figma Desktop（Mac）复现步骤：安装并运行插件的旧版本，例如 v1.0.9； 开发者发布插件新版本，例如 v1.0.10； 用户从「插件和小部件」中搜索 JLFlow，并打开插件； 插件内部显示当前已运行 v1.0.10，证明社区搜索入口已经获取到了最新版； 关闭插件； 再从「最近打开」中点击 JLFlow； 此时插件实际启动的仍是旧版本 v1.0.9； 完全退出并重启 Figma 后，再从「最近打开」打开，才会变成 v1.0.10。实际结果：「最近打开」会持续指向旧的本地插件 bundle； 用户必须重启 Figma 才能让 Recent 条目刷新； 插件侧无法通过 API 清理缓存、刷新 Recent 条目、替换自身 bundle 或重启插件。期望结果：希望 Figma 在以下任一时机自动失效或刷新 Recent 条目的插件缓存：插件开发者发布新版本后； 用户已经从「插件和小部件」或社区页成功运行最新版后； 用户再次从「最近打开」启动该插件前。理想情况下，Recent 入口应始终启动用户已获取到的最新插件版本，而不应继续运行旧 bundle。

I switched my plan to Free over a month ago, yet I’m still being charged on my credit card; I even cancelled my account, but I’m still being billed for a month where I didn't even use Figma's services.

While building a site in the new Figma Site, I ran into a typography issue:When I use a typography variable with different font sizes for Desktop, Tablet, and Mobile, the correct value shows only if I apply the variable directly to the text layer.But if I use the same variable inside a text style, the published site doesn’t respond to modes — it just shows the default (Desktop) size, even on smaller viewports.This seems like a limitation or bug in how Figma Site handles mode-based variables inside styles.Would love to know if this is expected behaviour or still under development. Happy to share screenshots or a test file if helpful.Thanks! 

Hi Figma,I've been using Figma Motion and have encountered a bug with GIF handling during export. When a motion composition contains multiple GIFs, exporting to MP4 renders only one of the GIFs—the others are missing from the final output. I've attached an example showing both the original design file and a screenshot of the the resulting export to illustrate the issue. Is there a limit to the number of GIFs that can be included in a motion composition? Thanks!  

I have a Professional account and have been using the Beta feature of the AI agent while constructing different scenarios, use cases and building out wireframes for a new project. I’ve just run into a snag where I continue to receive the following error code: srid_MK5ABGZFBVSEQVHP1FT6SBMHR.Here is a screenshot in use.I have clicked the ‘Try again’ button with no success. My internet connection is fine. I’ve tried using the web browser version rather than the desktop application. I’ve tried the browser version in incognito mode. All to no avail. I would like to understand what is happening as I am in the midst of this project and am at a bit of a standstill.

I accidentally clicked "Create a new kit" in my Figma Make project. Now the file is completely stuck in Kit mode. The original Make UI flashes for a split second before being forced into the Kit interface. The "Publish" button has changed to "Publish kit".I tried to restore via Version History, but the preview fails to render because the renderer is stuck in Kit mode.The original content is extremely important. Please help restore the file to its state before​ the "Create a new kit" action. 

I love using responsive prototype preview in Figma, however, the app UI (top bar) is always covering my prototype (especially when the sidebar with Flows is open). It’s really frustrating and I wish Figma App UI not interfering with what’s on the canvas.Think about your browser where the Bookmark bar is obscuring your website’s navigation and hovers in and out at random. I’m bringing this up again cause the last topic is 4 years old  DesignPrototype Also worth to mention, that if you use responsive prototype, the Frames doesn’t follow their constrains (e.g. Left, Top-Bottom for a sidebar) with the responsiveness. 

I’m having a hard time finding a solution for the specific problem. And it’s about the Figma’s present mode. Both in Design document and Slides have the same problem. How is it happening? So, I have my presentation in Figma Design document file type. Once i finished my presentation in Figma. And I want test it in present mode, because I made some animations and moving components. I see that every slide is moving and all the components are moving, except on problem. I’m in the first starting page, I clicked my right arrow button on my mac then all of a sudden blue almost selection like outline appearing around my frame. And once i slightly move my mouse, it disappears again. And even if move my mouse out of the frame and even if I hard reset the Figma, even on web is the same problem. And this also happening in Figma slides. And it’s not “Show Outlines” function. Whatever AI is out there, I tried to find solution to this little annoying problem. I thought maybe it’s because of the updat

I am graduating from college in December and know that my Education plan will expire soon. I am especially concerned because I’m preparing to apply for graduate school and need to keep updating my portfolio, which is published on Figma Sites right now.What will happen to my Figma Sites portfolio once my Education Plan expires? Will it become unpublished? Should I start transferring my portfolio to another website builder?Thank you.

Hello,I'm having a problem with the text tool. There's a sort of line across the text block, and part of it is invisible. When I test with shorter text, there's no problem. I reopened some old drafts I made six months ago and discovered that this line is now present in the text blocks... I don't understand what's happening. Does anyone have any ideas?Here's a screenshot of my problem.  

I recently ran into an issue with file permissions after organizing my workspace, and I need help finding a solution.The issue: Previously, all my files were accessible to my entire team with "Can edit" permissions. After organizing these files into folders/projects last week, multiple files automatically changed their sharing status to "Invited to the file", causing team members to lose their expected access. The blockers: No bulk permission editing: There is no way to select multiple files at once and update their sharing settings in batch. Permissions do not cascade: Updating the sharing permissions at the parent folder/project level does not apply to or override the individual permissions of the files inside. Having to manually open and update the share modal for dozens of individual files is not feasible. Is there a way to force files to inherit folder-level permissions, or any workaround to reset permissions in bulk?Thank you!