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I just got charged $47.37, but I don’t know for what? It isn’t my subscription, and I haven’t done anything with my plan with Figma, so I have no idea where this could have come from.

Hi Figma community – I watched several of the online Config 2026 sessions and was really excited about the new features and product direction.I’d love to share a few of the session videos with my team! I’ve noticed some recordings are starting to appear, but I’m wondering if there’s an expected timeline for when the full set of Config 2026 session videos will be published to the official Figma YouTube channel or collected into a playlist.Does anyone know if Figma has shared a timeline for the recordings?Thanks, and huge kudos to the Figma team. There was a lot from Config this year to be excited about! 😀

I purchased the annual plan by mistake (I thought the cost would be split into installments, but it wasn't); I would like to switch to the monthly plan and get a refund for the annual plan.

Hi I’m trying to integrate the Figma MCP at application level meaning using MCP i want to convert the figma URLS into html files with in the application level. is it feasible ?

Hi, I’m using the brush option for my stroke and it looks basically perfect minus one point where the stroke tapers.  I’m using the brush “blockbuster” and have the uniform width profile, which I thought would make it uniform all around but you can see the top right corner is not quite flush in width. Is there any workaround to this? 

New to Figma.I have a section consisting of 5 cards (image, headline, body copy, and background rectangle for each card).In the editor, the section displays correctly and fits within the page width.After publishing, the cards are rendered far apart across the page, with one card pushed to the far right and the others separated from the container.Troubleshooting performed:All elements were regrouped into a single group. Issue persists after publishing. Converting the group to Auto Layout (Shift-A) made the layout worse and redistributed elements into a grid. Individual elements within the section are shown as Position: Absolute. Relative is unavailable (grayed out). The parent section is also shown as Position: Absolute. Please shoot me. I made the box grey here so you can see how I organized the cards. I had to attach how it’s displaying - but basically the boxes are allover the place. I am new - please explain like you’re explaining to a dummy. Use baby Figma language I can understand

I created a FigJam file and the Figma Make AI feature appeared only once when the file was first created. After that, the AI option disappeared and I can no longer find the star icon or any button related to Figma Make inside the FigJam file. I need help understanding why the Figma Make AI feature is not showing anymore and how to access it again.

Hi all, I’m using n8n to trigger automation when a new file version is manually created in my team.I’ve used other Figma webhooks with success but FILE_VERSION_UPDATE seems pretty inconsistent. I’ve had it triggered 2+ hours after a version is created, or no response at all.Is it a known issue? If yes, can we have a deadline on its resolve?

I'm trying to merge a branch back into my main file and it keeps failing with the generic "Something went wrong… our team is looking into it" error. I've tried a few times with the same result, and status.figma.com shows everything operational, so it doesn't seem to be an outage.The branch contains a large set of changes. The branch and main file are both still intact the merge simply won't complete.

Figma file cannot open, Restore from version does not respondHi Figma Support,One of my Figma files cannot be opened. It seems to be caused by memory overload.I have already tried:Restoring from version history, but after I click Restore, nothing happens.Opening the file with &thumbnails-only=1, but it still does not work.Trying to open it again in both browser and desktop app, but the file remains stuck during loading.After I select an older version and click Restore, the page does not refresh, I do not see any error message, and the file does not roll back to the selected version.The file has multiple collaborators and contains a large number of high-resolution images.Since the file contains private work materials, I would prefer not to share the file link publicly. Could a Figma Support Specialist advise how I can share the file link privately, or help escalate this for recovery?Thank you.

With components, I very often have to clean up layers by ungrouping unnecessary groups that only have one child. imagine you have a styled box inside your main component wrapper, but the main component wrapper itself could have just carried the styling, thus saving 1 unnecessary layer. So I have to transfer the styling and autolayout (basically all properties) from the box to the outermost layer. This used to work justs by copy and pasting properties. But now it seems that Autolayout properties do not get copied anymore. Does anyone have some kind of plugin or other solution for this?

Figma Agents not working9 on my figma

Dear Figma Support Team,My name is Adefemi, and I am a first-time Figma user. I recently started using Figma to design products for my startup company, and it has become an essential tool for my team and me.I am writing to request your assistance regarding my Professional plan subscription. When I subscribed last month, I understood the Professional plan to be a fixed monthly subscription of $20. Unfortunately, I did not fully understand how paid seats work, and I unintentionally assigned additional Full and Dev seats to members of my team. As a result, my monthly subscription increased to $79.35, and my team has now been locked due to a past-due invoice. As a first-time user, I was unaware that additional paid seats would automatically increase the monthly subscription cost. This was an honest mistake, and I take full responsibility for not reading the billing details more carefully before assigning those seats.I only require one Full seat for myself. I would like to remove the additi

Hi Figma Team,I'm experiencing an issue while trying to change the email address associated with my Figma account.Current email: (redacted by the moderator due to PII)New email: (redacted by the moderator due to PII)When I request an email change, I successfully receive the verification email at my new email address. However, every time I click the "Verify Email" button, Figma redirects me to a page displaying the following error:"Sorry, your link has expired or is malformed."I have already tried the following:• Requested multiple new verification emails.• Used only the latest verification email.• Opened the verification email immediately after receiving it.• Tried Chrome, Safari, and Incognito mode.• Copied and pasted the verification link directly into the browser.• Cleared browser cache and cookies.• Logged out and logged back into my Figma account.• Confirmed that the verification emails are being delivered successfully.Unfortunately, every newly generated verification link results

This is absolutely unacceptable.I just lost 4 hours of intense client work due to a massive, game-breaking glitch in Figma.I was working inside an Auto-Layout group when – without any action on my part – the entire design on the canvas completely vanished into a blank frame. This is NOT a local issue, as the exact same corruption appears both in the macOS Desktop App and via Web Browser.Here is proof that this is a critical backend/cloud corruption and not user error: Broken UI Elements: As seen in my screenshot, the entire layers panel is completely glitched. All the icons next to the layers have turned into blank square boxes. Layers have randomly lost or changed their names. Total Fail of Version History: The "Show Version History" feature is completely broken for this file. It fails to render any previous states and only shows blank previews. I cannot restore ANY previous work. Cross-Platform Issue: The bug persists everywhere. I tried checking the file on the macOS app and via

Hi everyone,I'm trying to upgrade to the Figma Professional plan using a credit card. However, during checkout, the final amount is displayed as $0 instead of the actual subscription price.I've already tried:Multiple credit cards Refreshing the page and retryingThe same issue occurs every time, so I haven't been able to complete the transaction.Has anyone else experienced this issue? Is this a known billing problem, or is there something I should check

Hello Figma Support,I would like to apply for the Figma Education (Student) Plan, but I need assistance with the verification process.I am currently a student and would like to access the Education plan for learning UI/UX design and improving my skills. Could you please guide me through the verification process or let me know if any additional documents are required?If there are any issues with my application, I would appreciate it if you could help me resolve them.Thank you for your time and support. I look forward to your response.

어도비 폰트를 피그마에서 사용하고자 하는데 직접 설치한 폰트만 뜨고 어도비 폰트 처럼 따로 파일이 존재하지 않고 로컬 설치된 폰트는 뜨지 않습니다. 해결할 방법이 있을까요? 어도비 폰트에서 어도비 및 기타 앱에서 사용할 수 있도록 설치했고 피그마 폰트 에이전시도 설치했지만 해결 되지 않았습니다.

Hi everyone,I've been reviewing several service-based websites recently, and one question keeps coming up: what UI/UX decisions make users trust a business within the first few seconds?Some elements that seem important include:Clear visual hierarchy Consistent typography and spacing Simple navigation Well-designed call-to-action buttons Mobile-friendly layouts Fast-loading pages Social proof and testimonials placed naturallyI also noticed that websites offering technical services, such as cybersecurity or other professional solutions, often have to balance credibility with simplicity. Too much technical information can overwhelm visitors, while too little can reduce trust.For those who design in Figma:What UI patterns have improved conversions in your projects? Do you prefer minimalist landing pages or more information-rich layouts? Are there any Figma plugins or design systems you recommend for building trustworthy service websites?I recently explored CyberMark Agency's website as one

The user has a Professional subscription with 3,000 AI credits per month and is considering adding 1,000 additional AI credits for $9.60 per month. They are confused about how the credits will be combined, whether they will have 4,000 credits each month, and what the total monthly cost will be. The user is seeking clarification on the pricing and credit allocation, and has requested to speak with someone for further explanation.

Hello. i couldnt open my file. i didnt delete it, when i search my file, it didnt appear anywhere in my drafts or recent file. can you help me restore my file? the last time i open the file was about Wed 24 Jun 2026, 12:00 GMT +7, and my file name is 'Skripsi', and it should be accessible in this link https://www.figma.com/design/foQLzYYMusVjvCbUJu913B/Skripsi?node-id=78-9822&t=GwtFcbj2f3vz1eh8-1   

Hi Figma Support,I’m using a Starter account and have reached the Figma MCP tool call limit. The error message does not show when the limit will reset.Could you please clarify:When does the MCP tool call limit reset? Is the reset daily, weekly, or monthly? Is there any way to purchase additional MCP calls without upgrading the entire workspace? Will creating a new file or project affect this limit?Thank you.

We have 3 big projects files that are completely gone after a software update. Never have been deleted as I’m thinly admin in the team. 5 years of work gone !! We need to get them back now !!! 

구독 해지 했는데 오늘(6/28 16:34) 22달러가 결제되었습니다사용 안한 건인데 환불 받고 싶습니다 

We have a Team Project with no owner and it’s locked. I can see one member on the project but I can’t tell who that member is… I need to Archive off the data. How can this be achieved? Thanks