Account Manager and/or way of contacting Figma ?!

Hi, first time poster here, and unfortunately it’s a frustrated post.

Our latest Figma account manager (AM) has seemingly left the business. The previous two AMs we’ve had also have their emails bouncing back so I assume have also left.

I’ve raised a support ticket over a week ago, no response.

Anyone any ideas as to what i can do ?

Hi ​@Arun Dahar , Celine from the Figma Community Support team here! I’m sorry you’ve had trouble reaching us and have been waiting for a response about your contract changes.

I can see your support ticket and escalated it internally to help connect you with the right team. Someone will follow up soon via the email address you used to submit your request, so there’s no need to open another ticket. For reference, your case number is #2217937. Thank you for your patience!