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10000 Topics
sfr111
sfr111New Member
asked in Ask the Community
Scaleable Layout Guide

Hello! I’m trying to create one layout guide that can be used across multiple formats. Is there a way I can scale down a layout guide without maintaining a 50px margin/ gutter, i.e. I want the grid structure to look the same at different dimensions.

70
sfr111
Travis2
Travis2Active Member
asked in Ask the Community
Ctrl+click not working in the app?

My control button is not working in combo with my mouse, has anyone else seen this? I can do ctrl+c and open the color-picker, and I can do ctrl+cmd+m and make a mask, but if I want to ctrl+click something I can’t. So the ctrl button itself is fine, it’s just that combination that’s stopped working. And I didn’t notice how often I do this until I suddenly can’t, lol. I can right-click (using my mouse) fine, but it’s as if ctrl-click has gotten mapped to something else in Figma. And this is only in the Figma app - it works normally everywhere else, including Figma in a browser. 🤷 Anyone else done this before?

6125
Konstantin_H
daisyma
daisymaNew Member
asked in Ask the Community
When I create a new frame, the number in the layer name is high (4M+)

Driving me coconuts! When I create a new frame, the frame will be automatically named “Frame 48095626” How do I reset the latter number to 0 or 1? This happens when I create shapes, the layer will be called “Oval 109384” or “Rectangle 12341239” I’ve tried checking and unchecking file>preferences> renaming duplicated layers.

27365
Nathalia Milis
Carl_Neumann
Carl_NeumannNew Member
posted in Ask the Community
Figma Make - How to best prompt it.

Hi, Let’s start a conversation about how best to prompt Figma Make. I can see it’s going to be a very useful tool but it has some frustrations. (e.g. Today it kept changing layouts and functions when I give it something unrelated, then it won’t revert back. It say’s it has reverted back but it hasn’t.)I find feeding it little bits at a time works best. However, sometimes I give it a big task and it doesn’t it perfectly. Like today I supplied it 6 screenshots of questions to add to a form - about 120 questions and it performed the task perfectly.What do you find works best?

410
Carl_Neumann
akankshapatil.design
akankshapatil.designNew Member
asked in Ask the Community
Lost Access to Figma Account Linked to Deactivated School Email

Hi, I need help recovering access to my Figma files. My Figma account was linked to my university email (example@university.edu), which has been deactivated after graduation without notice. I can no longer log in, and all my design files (3+ years of work) are stuck there.I have a personal Figma account (example@gmail.com) and would love to transfer the files there if possible. The university confirmed they cannot restore the email.Is there any way Figma support can help me regain access or move the files?Thanks so much in advance!

553
Gayani_S
Figmate
AngelinaKristensen
AngelinaKristensenNew Member
asked in Report a Problem
No account access after linked school email was deactivated

I’ve lost access to my education account which holds all of my previous files. I thought I had linked everything to the account I’m currently on but it seems that no matter what I do, I cannot regain access to it nor the files. 

443
Gayani_S
Figmate
Cris_Barros_Wanzeler
Cris_Barros_WanzelerNew Member
asked in Ask the Community
Will students and teachers have AI Tools?

Hello!Will the free plans for students and teachers include AI tools in Figma Design? Unfortunately, it hasn't appeared for me yet.Thank you! 

232
Cris_Barros_Wanzeler
Subash Limbu
Subash LimbuNew Member
posted in Ask the Community
Need access to Figma AI

Figma team, please, I want access to Figma AI.

151
Gayani_S
Figmate
Dorai
DoraiNew Member
asked in Ask the Community
Font Awesome in Figma Make

We are using the licensed Font Awesome in our team. Recently I started to use Figma Make but it turns all the FA icons into regular text. I have flatten the icons to shape layer before adding to Figma Make; but it’s not very sustainable for the long run. Has anyone managed to connect FA or any other font in the FM guidelines?

80
Dorai
stevenseagal
stevenseagalNew Member
asked in Ask the Community
Best Tools and Techniques for Data Visualization: Insights and Recommendations

Hi everyone,I’m currently exploring data visualization and would love to hear about the best tools and techniques for creating effective visualizations.A few things I’m curious about: What are your favorite tools for data visualization? (e.g., D3.js, Tableau, Power BI, etc.) How do you ensure clarity and engagement in your visualizations? What are some tips for optimizing performance and handling large datasets? If you’ve worked on any interesting data visualization projects or have recommendations for best practices, please share!Looking forward to learning from your experiences!

100
stevenseagal
freeifly
freeiflyNew Member
asked in Ask the Community
Installed Microsoft Yahei Regular & Bold Font on MacBook, but Figma only shows Regular

I installed Microsoft Yahei.ttf and Microsoft Yahei Bold.ttf on my computer. They work fine in Word, but in Figma only Regular shows up, not Bold. Does anyone know why?

110
freeifly
A
Anonymous
asked in Ask the Community
Looking for some design help with existing slides

Hi,I have an existing project with five slides that I think can look much better than it does. I had another designer create my slides using the fake 3D rotation technique (my choice). They look fine but I think they can look much better! Is there anyone willing to help me out with adding some quick edits to make them look better? I will give you a shout out on my clients website as the designer of the slides and give you all of the future design work that is related to Figma if you can help me to make this particular project a winner. I have 4 more 3D slides (single slide per project) and two other new website projects that need some intro animation starting up in two weeks time. That’s 6 new Figma related projects you can do for me, paid of course. 

120
A
jhonatan.alves
jhonatan.alvesNew Member
asked in Ask the Community
Preciso contatar o adm da minha organização para que faça o ajuste, porém não sei quem é. Como faço pra descobrir o adm do Figma?

 

171
djv
Figmate
NielsW
NielsWNew Member
asked in Report a Problem
While Hovering’ bug has been breaking Figma prototypes for 4 years. Still no fix.

Issue:When using the "While Hovering" interaction on a component, the hover state can become stuck — meaning it remains active even after the cursor leaves the element. This is especially noticeable when hovering over multiple instances of the same component in a prototype. The hover state lingers on all previously hovered items instead of resetting properly. Steps to Reproduce: Create a component with default and hover variants. Add a “While Hovering → Change to hover” interaction. Place multiple instances of the component in a layout. Preview the prototype. Hover over several instances one after another. Previous components stay in their hover state, even after the cursor leaves.   Expected Behavior:Only the element currently being hovered should show its hover state. Others should reset to default. Actual Behavior:Multiple elements end up stuck in their hover state, even though the cursor is no longer hovering them. Additional Notes:This issue was first reported over 4 yea

2666
djv
Figmate
Joseph_Roberts
Joseph_RobertsNew Participant
asked in Report a Problem
UI Kit - Appearance not working

The built in UI-Kits don’t seem to allow for switching appearance modes anymore. when ever I try to switch to dark mode nothing happens. my personal libraries still work.

32818
chaloem_khompitoon
Samantha Hamrick
Samantha HamrickNew Member
asked in Ask the Community
Figma Admin and File Owner But Can't Change File Access

I’m a Figma Admin and was given ownership of a file but I’m unable to change access (view, edit, owner) to someone else? I keep getting a message saying “You don’t have permission to do that. Contact Your Team Administrator.” What can I do?   I have a full seat and my edit access  says “All” to both projects and files. 

131
djv
Figmate
Marcel Leuthold
Marcel LeutholdNew Member
asked in Ask the Community
Figma Make

I have a user which cant share Figma Make Boards.Another user can, both have same license. The user who cant share gets following msg while click on share button.  If the user request this .. i get a request for full seat in figma.What is wrong here, because the second user also have collab seat and can share.

111
djv
Figmate
Lindsey_Drennan
Lindsey_DrennanNew Participant
asked in Report a Problem
Swap Content in Figma Buzz limited to first variable?

 I’m trying to use Figma Buzz to create some templates. We have an icon library that uses a swap instance property within the component to swap out the icon as well as a property to define the size of the icon. As you can see in the image, it is only showing that first property of size of the icon and doesn’t let me switch out the actual icon with the instance swap. Is this a bug or limitation? If I click one more time it does show me my nested instance property where I can turn on the fill of the icon, but I don’t see how to access all the icons through the instance swap property we have on the component.This image shows the replacements it’s offering me, which is to only change the size of the icon.This image shows our original component we have size properties to define the size of the icon, and then an instance swap to choose the actual icon. Are we doing this wrong for this to be useful in Figma Buzz. Why can’t we see this other property in Figma Buzz?  

1365
djv
Figmate
Alina Khasanova
Alina KhasanovaNew Member
asked in Report a Problem
problem with rendering gradients

There is a problem with rendering gradients. Everything looks great in the preview, but in the workspace there are terrible artifacts. the problem also concerns effects and blend mode. redmibook pro 15Есть проблема с рендерингом градиентов. В превью все выглядит великолепно, но в рабочем пространстве - ужасные артефакты. проблема также касается эффектов и режима наложения. redmibook pro 15

201
djv
Figmate
Shashank Tripathi
Shashank TripathiNew Member
posted in Ask the Community
Want to Downgrade Organization to Professional -Possible?

 Hi Figma Team,  I opened the ticket below on 14 Aug 2025, but still not assigned to anyone and no one is responding on ticket. https://help.figma.com/hc/en-us/requests/1472069I'm writing to you regarding my Figma Professional account. On August 14, 2025, while I was in the process of adjusting our seat count (reducing Full seats from 3 to 2 and removing the Developer seat from 1 to 0), the account was unexpectedly upgraded to the Organization plan. This upgrade was unintentional, and an unanticipated charge was made to my credit card while settling a pending invoice. As we only require two Full seats, the Organization plan is not feasible for us. I kindly request that the account be downgraded back to the Professional plan and that the excess amount charged be refunded. I have already submitted a ticket regarding this issue. https://help.figma.com/hc/en-us/requests/1472069 I appreciate your assistance and support.

121
djv
Figmate
Patrick44
Patrick44New Member
asked in Ask the Community
Managing default sharing settings

I just discovered that almost 50% of my files are publicly accessible. I’m wondering if new Figma/Figjam files are public by default??? 😳Is there a way to make sure all new files are only available to the “Team” and not to "Anyone"? Is there a way to edit the sharing for all files in a team or project?

231
KD9
Mohssine Worck
Mohssine WorckNew Member
asked in Report a Problem
Typography issue

I'm losing access to the Typography Variables palette for setting font weight — this issue is happening with my premium account.But strangely, I still have access to this feature on my free account.I’m not sure why?  

163
djv
Figmate
Jay Bujala
Jay BujalaNew Member
asked in Ask the Community
Guidance on Code Connect with Storybook for React - what commands to run?

This documentation is not clear on what exact steps are needed for setting up Code Connect using Storybook. What I didn’t quite understand is - is it necessary to have Code Connect files to be created even if we already have Storybook stories? Is there no way, we can leverage Storybook files instead of creating another set of figma connect files which adds maintenance burden.

30
Jay Bujala
EricaRW
EricaRWNew Member
asked in Report a Problem
PDF Export Missing Elements

Hello,Figma exports some PDF without a lot of elemets, They all  are nested in the frame. They all visible in the preview in the windows browser but not visible in the PDF doc. In all PDF viewer/reader. I did all  - exported one by one, cleaned cache, restarted PC, but it still not visible.  UPD -- FOUND workaround! Ony one color elements were not visible.  I slightly changed it and it worked)))   

442
Metro
Jake
Jake
asked in Ask the Community
Exported image does not appear the same as it does in Figma

I am unable to find a solution to exporting the image so that it appears the same way as it does in Figma. If anyone knows why this is happening and how to solve the problem I would really appreciate the help. Screenshot: Exported Image Does Not Appear The Same As In Figma It may be worth noting… The original image (a png) had a small border around the black center part creating a kind of frame with a color I did not want (it was part of the image). I created a frame named “Crop” and used the “Clip Content” feature to remove it. The frame named “Dollar Sign” provides a different background color (949494) thus creating a kind of border or frame around the black center part that has the color I do want. The Image is nested inside the Crop frame and the Crop frame is nested inside the Dollar Sign frame. There is a property called “luminosity” being applied. Because of its purpose this was never meant to be very involved and the approach taken to achieving the outcome is pretty unimportan

35696
Metro
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