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Hello, I am one user who just found out about this website Figma. I was looking around the website and accidentally paid for the plan about 20mins before. Can I please get a refund? 

Hi everyone,I’m reaching out to see if anyone else is experiencing longer-than-usual wait times for plugin reviews or if I might have missed a step in the process.I submitted my plugin, for review on Monday, April 13th. It’s been over 10 days now, and I haven’t received any confirmation email or feedback regarding the status (approved, rejected, or under review).A few details:Submission Date: April 13, 2026.Current Status: Pending (no communication received).Checklist: I’ve already checked my spam folder and verified my developer console.Is there a specific support channel I should contact besides the standard submission form, or is this a normal timeframe lately? Any advice from fellow developers would be greatly appreciated!Thanks in advance!

I can’t seem to get the new raster to vector function to work, in fact, I can’t even find the secondary toolbar!The secondary toolbar is nowhere to be found in design:And it looks really different to what the people doing tutorials on this function have in draw: This would really help me right now, if anyone knows how I can get it to work please tell me

I can no longer copy one line of CSS out of dev view.I now have to use the clipboard icon to copy all the CSS and paste it into my file, then delete what I don’t need.I have added stills showing basics.I am on a Mac Sequoia 15.3.1, using Figma in Firefox Dev 139.0b5. It seems to be ok in Chrome, but that is irrelevant, unfortunately, as process is dependent on Firefox Dev.

Hi Figma team,I’m reporting a billing issue with my account.I canceled my Professional plan last month, but I was charged again today. Could you please check what happened?I’d like to request a refund for this charge and ensure that my subscription is fully canceled so I won’t be billed again going forward.Happy to provide any details you need (account email, invoice ID, etc.).Thanks for your help.

Hi all,I submitted a public OAuth app for review on March 26, and as of today it's been about a month without any update — no approval, rejection, or requests for changes. The submission page mentions a 5–10 business day turnaround, so I wanted to check in here.A few details:- App name: Brilliant- Submission date: March 26, 2026- Scopes requested: file_content:read, current_user:read- Testing instructions were included with the submissionTotally understand there's a backlog right now, but would really appreciate it if someone from the team could take a look and flag it internally, or let me know if anything additional is needed from my end.Thanks!

Hello everyone,

My education plan expired, so I paid for the pro plan, but all the existing files are gone...The email address is the same, and there is nothing in Draft or deleted files.I don't have any special emails..What should I do in this case?I can't even connect to the pygma link I wrote before

Hi there! I discovered slots are now in open beta and I'm really excited to get started with it. However, in my design system I previously used the Slot Editor plugin. How I'm looking into how to migrate that. I've checked the migration docs Figma offers but I don't think it applied to my use case.For example, we have a fold component which structurally looks something like this:in which the "Con

Hi all, I’m using n8n to trigger automation when a new file version is manually created in my team.I’ve used other Figma webhooks with success but FILE_VERSION_UPDATE seems pretty inconsistent. I’ve had it triggered 2+ hours after a version is created, or no response at all.Is it a known issue? If yes, can we have a deadline on its resolve?

Title: Confusing duplicate billing / prorated charges for second Full seatWe are currently on a Figma Professional plan and have 2 intended paid Full seats (one admin seat and one additional editor seat), plus a View-only user.However, our billing has become confusing and appears inconsistent across invoices and upcoming charges.What we are seeing: We already paid for our first annual Full seat: $192 annual Full seat (Admin) Invoice dated March 23, 2026 We later received another invoice that includes: “Prorated Professional Full seat (annual)” = $192 Plus small collab/monthly adjustments Total paid: $211.78 (April 23, 2026 invoice) This suggests a second Full seat was already charged. Despite this, the upcoming invoice still show

Hello. Macbook Air resolution is 2880. The size of the layout in the Figma app is 1920. If I zoom to 100%, the layout doesn't fit completely on the screen, is that supposed to be the case? Thanks

Hello Figma Team,I would like to request a refund for a Dev seat that I purchased by mistake earlier today.Details:- Account email: [redacted by moderator to remove personal information]- Plan: Dev seat (Professional plan)- Purchase date: 26/4/2026I misunderstood how Dev seats work across teams/projects. After purchasing, I realized that this seat cannot be used for the project I actually need access to, so the purchase is not useful for my use case.The purchase was made very recently, and I have not meaningfully used the Dev seat.I would really appreciate your help in processing a refund for this transaction. Then I will request my team leader own his workspace to purchase again dev seat.Please let me know if you need any additional information.Thank you very much for your support.Best regards,  Nam

Hello Figma Support Team,I am writing to report a bug that occurred in one of our shared Figma design files.On April 23, 2025, a version was saved by an unknown editor (no name displayed in the version history), and at that point, a large number of objects on a page had disappeared.【Details】- Date of occurrence: April 23, 2025- File type: Shared design file (access is managed by invitation only)- Issue: A large number of objects on a page were deleted without any intentional action by our team members- Version history: A version checkpoint exists at the time of the incident, but the editor's name is not shown- MCP usage: One of our team members (an engineer) had the Figma MCP server enabled during development work around the same period

Hello tout le monde,Je suis entrain de créer un site par le support figma design et non figma site parce que les fonctionnalités sont plus intéressantes et diverses. Problème je voudrais le publier maintenant et en cherchant il fallait utiliser figma site, est-ce-que quelqu'un a la solution afin que je puisse le publier à partir de mon fichier figma design ?Merci ;) 

Hello,We have the finance department’s email added and they have unchecked all types of notifications as seen in the screenshots. However, they are still receiving notifications for things such as when someone requests a seat upgrade. Is there a way to fully turn this off? Or is it because the user is an admin that they receive these notifications? Thanks 

I can't see the slide editing panel correctly or completely. The top part appears "cut off" and is sometimes transparent, showing the other open windows behind.

Hi,I’m experiencing a recurring issue with access to a Figma board I’ve been invited to collaborate on.At one point, I had full access — I was able to view and edit the board without any problems. However, when I tried to open the same link again today, I received the following message:“Looks like this file is restricted. To access it, you need to join the X organisation first. Ask to be added.”The confusing part is that I had already requested access previously and was granted it, as I was able to edit the file. I’m not sure why access is now restricted again.Could you help clarify what might be causing this and how to resolve it?Thank you in advance.

Dear Figma Support Team,I am writing to request assistance regarding my Figma Education plan.I successfully completed student verification through SheerID, and the Education plan was initially applied to my account. However, I accidentally signed in first using my personal email address, which caused the Education plan to be associated with that account.Afterward, I updated the account email to my educational email address. Following this change, the Education plan was removed and my account reverted to the Basic plan.At present, I am experiencing the following issues: My role still appears as “Education” My plan is now listed as “Basic” I receive a “Verification Limit Exceeded” error when attempting to verify again SheerID has confirmed that my student verification was successfully approved and advised me to contact Figma Education Support directly.Verification Details:

Hi guys, I’m experiencing very annoying Coil Whine from my PC Desktop whenever Figma animations are active. I do not hear this when watching YouTube videos, or when playing large Movie files (eg; 4K 60gb .MKV’s using VLC). Appreciate this question maybe a specific PC/GPU/Power Management issue, but hoping somebody in the Figma community has also experienced this, and may know a solution. It’s very distracting when trying to work, and this is on a relatively new and powerful PC system (Intel i9 14900KF, RTX 4080 Super, 64GB DDR5 Ram, Win 11). Thanks in advance 🙇

Couldn't connect, check your internet and try againID: faaf6398-fb77-4d0a-8e3e-bb62a3b82d69 Been getting this error on a project. My internet has been spotty today but it is working with every other application now and I’m still getting this error above the AI prompt area in Figma Make. Tried restarting Figma and my PC, no luck. Any guidance on this?

Figma’s help article indeed says that Gemini CLI cannot write to canvas with remote MCP server.  Was wondering when that support would be added?  As a heavy user of Gemini CLI, was hoping to not have to constantly switch to Claude Code when I experiment with designing!Much appreciated.

Hi, so i wanted to make a navbar animation, but i cannot make the navbar responsive AND animated AND fixed in place (so it moves down when im scrolling). I am going insane, heres the problem below. The problem is that because the navbar is not inside hero section i cannot make this animation and i dont know how else i can do it while containing both animation, responsivness and it being fixed in place - desperate design student.

 I am trying to use the Figma MCP server with Claude Code but getting access denied errors.what should I do?  

Hi,I’m experiencing an issue with my Figma Education plan after updating my university email, and I’d appreciate some guidance.I originally verified my student status via SheerID using my university email.My university later updated my email address (same domain, only the name changed), and I updated my Figma account accordingly.After this change:My role still shows as “Education” But my plan is now “Basic” I also get a “Verification Limit Exceeded” error when trying to re-verifyI contacted SheerID, and they confirmed that:My verification was successfully approved No re-verification is required at this time If wish to have the offer migrated to another account, please reach out to Figma for further assistance. Figma's customer support team can be reached at: sheeridescalations@figma.com. (I already sent an email through there)So it seems the issue is not with eligibility