Get Solutions

Hello Figma Support Team,First of all, I didn't know that full sheet approval leads to paid payments.This unintentionally gave two team members 'full seat' permission, and we now know that this leads to an additional fee. So we changed the seats of the two team members who got 'full seats' to 'view' and 'collabo'. After that, there are 2 full seats available in the admin menu and I want to release these 2 full seats.If possible, I don't want to be charged for this.As you can see from the usage history, one of the team members did not use the full sheet at all and the other team members used only the slide function. Please let me know if you need any further information. I look forward to your quick response.Thank you.Inquiries / Requests1. Cancel 2 unused 'full seats'2. Whether 2 unused 'full seats' can be refunded3. Maintain 1 'full seat' per year and 1 'collabo' per month

I specialize in Design Systems and noticed that Apple’s and Material’s official UI kit has a very specific structure in the Figma Assets panel. They have dedicated 'Example' headers with horizontal dividers that don't seem to follow a standard Figma featureWhenever I try to organize my own DS, Figma just defaults to alphabetical order and I can’t figure out how to insert that clean line dividers between sections. Does anyone know the specific naming convention or structural trick to force a custom sort order and add these visual breaks? 

Hi, Reposting my Q from the community forum as I haven’t gotten a response there and it may have been posted in the wrong forum in the first place. I look after a CodeGen plugin, which my designer colleagues use and they have recently started investigating how to integrate Slots into their designs. Hence, I was looking into adding support to our plugin, but am having trouble parsing SlotNode types - as in the type is altogether not present from the plugin-typings? Is this expected, because it’s still in beta? Or have I missed to update something obvious - apologies if I have!The Figma app is showing the type if I log it to the console, I just can’t add any code to manipulate it.I am on v1.123.0 of the plugin typings.Thanks,Lachezar 

в режиме design я вижу все кнопки play в видео которые есть в макетах. Как это убрать? Это не режим прототипа, а вижу кнопки play везде даже на слоях которые скрыты в clip content 

Why am I not able to delete this flow? I’ve clicked on the flow, but it won’t show me the flow starting point. I’ve been able to delete other flows by clicking the “-” on the flow starting point, but not this one. 

I have a modal component with different sizes as variants and wanted to integrate slots to their content areas so instances don’t need to be detached. I converted the content area to a slot for all the size variants and even renamed the slot layer to be the same for all variants.When using an instance of that component, then changing slot contents and then switching to a different size variant, all the content gets reset to component defaults.What is strange, is that when I copy/paste the slot area inside the component to the different variants, then instances are preserving the content, although the structure is exactly the same in both cases.Unfortunately the copy/paste hack is not an option for me, since it will reset all my existing instances in the prototype and it would take too many hours to go over all of them.Please make it so instance variants retain slot content, when the component structure is the same.Edit:

Hello! I have an active educational plan and I added my colleague to the file; he also has a verified educational email. When I click edit, a message appears saying that the plan will be upgraded. I would like to know if we can edit the same Edu file without charges, or will it generate any?Taking advantage of the question... I didn't find any settings to add or move my credit card.

I’m running into something confusing with the Figma plugin API and wanted to check whether I’m missing something.I’m trying to outline text through a plugin. I found `outlineStroke()` in the docs, and the description says it does something similar to using “Outline Stroke” in the editor, so I assumed this would work for text nodes too.My goal is to take text like `09:28` and turn it into outlined geometry so I can analyze the real character positions and spacing.The problem is:- `flatten()` doesn’t help, because it turns the whole text into one merged vector- `outlineStroke()` doesn’t seem to give me the kind of outlined text result I expectedSo now I’m not sure if:- this is not actually supported for `TextNode`- the docs are a bit misleading here- or this is just a bug / limitation in the plugin APIHas anyone here successfully done this?More specifically:- Can a plugin really outline text the same way as

Trying to publish my Figma plugin, but getting an error saying “Please fill out required fields and correct any errors”.On the frontend, I don’t see any fields highlighted with errors.When inspecting console logs, I see a ton of warnings being thrown for INVALID_SUPPORT_CONTACT even though the support contact I’ve entered is a valid email address. I’ve also tried a website url, a different email address, and nothing works.Please help. Don’t know what else to do/try here.

QUUERO REEMBOLSO DA MINHA COMPRA QUE FOI FEITO HOJE SEM MINHA PERMISSAOQUERO QUE CANCELEM A ASSINATURA SPOR GENTILEZA 

Hi Figma community. I’m super confused. I spend lots of time building a plugin for the community (TokenNexus) only for it to be stuck in review with no response/feedback for about 20 days. The resources say 5-10 business days. Is this delay now typical? So what I have another important plugin in development. Do I also wait an extra month to get it to users to even test? Will update reviews also take this long? This whole thing is demotivating tbh.

Hi there,I've been exploring the new Slots feature, but I noticed that slots currently do not pass through the properties of the inner components (instances) placed inside them.Are there plans to make internal component properties available within slots in upcoming versions? This would greatly improve the flexibility of the new workflow.Thanks!

I have Figma MCP enabled but whenever I go to the MCP server URL I see the following response {"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}

When I try to apply a blend mode to the color of an element, there is a high chance that the setting will not succeed. It may even revert my modified color values to the previous ones or select other layers.I will give an example next: 1.select some layers2.use color blend mode effects3.the text was not set to the Plus Lighter blend mode 

The recently introduced fill patterns do not seem to be correctly saved in styles:They are not editable (cannot select a new pattern object, and the toolbar does not show the pattern tab) When exported from a library, using them in another file results in displaying dots (presumably the default pattern) 

I am writing to request a full refund for a recent subscription charge on this account.A payment was automatically processed today but I have not been using this account for quite some time and have no intention of using it in the future.The reason for this oversight is that I am already using Figma through another active account. Therefore, I have no need for a paid plan on this specific account.Since the payment was made recently and the service has not been used, I would greatly appreciate it if you could cancel the subscription and issue a refund.

Does education plan have mcp call limit?

I submitted my Figma plugin, Grotto Slice, for review on March 14th. The website states a 5-10 business day approval, but it's now been over three weeks with no response - no approval, no rejection, and no requests for changes or additional information.At this point I'm unsure what to expect or if there's something I should be doing differently. Is anyone else experiencing similar wait times, or is there a better way to check on the status of a submission?Many of my clients are waiting on this plugin being approved, and I would love to launch for them shortly. Thanks.

Product area: Dev Mode API / MCP Server (get_design_context tool)Severity: Medium — causes incorrect code generation that can silently introduce wrong components/propsSummary: The get_design_context tool fails to read variant property overrides on direct component instances, instead returning the component set's default variant values. Instance overrides (nested instances within other instances) read correctly. This results in generated code that omits variant props on some call sites, causing them to fall back to incorrect defaults.Reproduction steps:Open Figma file with a table design containing repeated rows, where each row uses a component instance with a variant property overridden from the default. In our case: a TableCellFrontSpace component set has a Content variant with values Icon (default) and Space.

How to Copy/Paste or Duplicate Local Variables in Figma in Windows Desktop app?

Hey can someone explain me how I can make the form submission actually sends out forms to services like getform or formspree? It never sends any submissions.Ive created the website via figma make.I asked the AI to make this form actually submit and didnt work. I used GPT to help me, but no. This might have messed up the code too. So Im rly lost and am not savvy in these areas at all.  

My ai credits did not reset today I still have the same amount that I did yesterdayWhat am I not understanding about how ai credits work? Did I use up all my credits for next month too?  

Hello! I have submitted Figma plugin for the review, but I did not get any confirmation email or any communication it went through. I saw in the docs it says 5-10 days, but I am not sure if it got received correctly?Also, another question, I just found out there is another plugin that is called Framify (which was published a month ago), would that be a good reason to deny my plugin, because it’s also called same name? I wonder if I would have to redo everything, or how would people be able to differentiate? Any recommendations, suggestions?  Here are the screens for my plugin. 

  Trying to simplify the design system library, we decided to replace variants (*not variables) with Modes.This would significantly reduce the size of our design library because instead of having buttons with thousands of variants, now we would only have the default button and the Modes would replace states such as Hover, Active, Focus, Disabled and so on.  The issue now is while prototyping! When one single element triggers an interaction (this interaction was added to the child NOT the main component) ALL the elements within that wireframe will change. Before hovering:While hovering: 

Please help. Something went wrong and Figma is stuck on a black screen. I reinstalled it and have new drivers. I'm out of ideas. Does anyone know what could be causing this? [This post was moved by a moderator on March 21, 2026. Original location: "Добро пожаловать на форум (RU)." New title: "Figma displaying black screen — persists after reinstall and driver update.”]