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I bought a subscription to the professional plan and cancelled it during the first month. My account is now the free one. But I have just been charged for another month! Why? I would like a refund please. 

I purchased the collab seat for $5.60 on Jan 25 and paid for it directly. I received the invoice on Jan 26.However, on Feb 26, I was unexpectedly charged for a “Recurring Professional Team (monthly) subscription.” I had already canceled all subscription plans in early Feb, so I do not understand why this charge occurred since I am now back on a free account.Please assist me with this issue. $16.80 is a significant amount in my country. Why was I charged again? Am I eligible for a refund?I only agreed to pay the initial $5.60 as advertised. I did not consent to any $16.80 recurring subscription.

Hello Figma Community,I need urgent assistance regarding my Figma account. Yesterday, I accidentally deleted my account, and I am now unable to access any of my files or projects. These files are extremely important for my ongoing client work, and I’m very anxious about losing them.Details: Account email: [redacted by forum admin/moderator to remove PII] Approximate deletion date/time: [redacted by forum admin/moderator to remove PII] Account status: [redacted by forum admin/moderator to remove PII] I have already contacted Figma Support and replied to their request for details (Harshadeb’s team, I’m the owner/admin.). Since the deletion just happened yesterday, I understand that accounts remain recoverable for up to 30 days. I’m hoping the support team can help me restore access as soon as possible.I would greatly appreciate any advice, c

Whenever I prompt to make live voice recordin and document it in Figma Make - it never works in prototype mode. Tried switching to browsers - also doesn’t work. Tried remixing with already existing community voice assistant projects also didn’t work. Any solutions?

Hii! Well, I'm learning to use Figma, recreating community projects… but now I got stuck… because I have a component inside another component (it's an ellipse inside a component that moves the ellipse around), but I need to change the size of the ellipse, but i cant…… The constraints show top-left instead of scale… but I don't know how to change it to scale… I have been trying and trying, but I don't know how to do it in order. The ellipse changes size when I modify the component frame. can someone give me a hint about what i can do x.x?

Our designer used the glass effect Great - except Figma doesn’t export it. On export in either CSS or flutter, the effects just disappear.  I tried exporting the buttons as images, which is already kind of bad, but it doesn’t work, background blend effects get exported with the image, and I can’t reuse it across different screens. It’s tied to its background.  How are we supposed to use Glass when it can’t be exported? It’s kind of totally pointless, no?  

I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.  

Is it possible to create fonts in Figma like you do with Adobe Illustrator. I want to map an image, say rice. Loved this reel and want to recreate it with a different product: https://www.instagram.com/p/DVPnyJgiOWe/ I understand we have to use fontforge once items are exported, but I am not sure how to get to the export stage. What settings do I need to use?  Not a real designer but good with Figma, so would appreciate as dumbed down steps as possible :) 

Environment: Windows, Figma Desktop (Pro plan), Claude.ai web with Figma MCP plugin connected. Problem: All Figma MCP tools return "No result received from client-side tool execution." The plugin appears connected but every tool call fails silently. Tools tested (all failed with same error):- get_design_context- get_screenshot- get_code_connect_map- get_metadata Steps to reproduce:1. Connect Figma MCP plugin in Claude.ai2. Share a Figma file link with valid node ID3. Try any MCP tool4. All return "No result received from client-side tool execution" Expected: Tools return design data or screenshots.Actual: Generic error, no debug info. This completely blocks MCP workflow between Figma and Claude.ai.

Hello,I am contacting you regarding my subscription.I canceled my subscription about a week ago, and it was supposed to expire today. However, I noticed that I was still charged for the next billing period.Since the subscription was canceled before the renewal date, I kindly ask you to review this issue and refund the charged amount.If you need any additional information (account email, transaction ID, screenshot, etc.), I will gladly provide it.Thank you for your help.Best regards,

this is some design bullshit. i’ve watched youtube videos at this point trying to downgrade my plan. there is no link. this is robbery at it’s finest. how the hell do you downgrade?!

Dear, I cannot login with my account. I had to create a new one.For this reason, it’s not possible to log in to the old account and open my files.Please transfer or copy all the files from the lost account to the new account. lost account: [redacted by moderator to remove personal information]new account: [redacted by moderator to remove personal information] Thank you in advance! Kind regards,

We are considering Figma for our L&D team. Our software review team has questions. Requesting a 30 minute demo and Q&A. We’ve filled out the form here a number of times: https://www.figma.com/contact/ but have not been contacted. Please advise. Thank you.

I am encountering rate limits extremely quickly when using the Figma Images API.Even when downloading approximately 10 images, I consistently receive HTTP 429 responses with very large Retry-After values (around 400,000 seconds).The images are being exported from the following Figma file:https://www.figma.com/design/MgNkAQkNBETXwipSe024oc/Details:- Endpoint: /v1/images/MgNkAQkNBETXwipSe024oc- Authentication: Personal Access Token- Requests are executed sequentially (no parallel requests)- Request rate is very low (2 request per second)- Requests are executed via C# using the Unity game engineAdditional response details:- Response body: {"status":429,"err":"Rate limit exceeded"}- Retry-After: 397777 seconds- Response header includes: X-Cache: Error from cloudfrontDue to this behavior, it is currently impossible for me to use the API for asset export.Could you please check whether this file

Hi all, Is there anyone able to connect Figma MCP Server with Google Antigravity (I know it is not supported tool yet)? I tried using client ID and secret, but I am receiving the following error:Invalid scope: mcp:connect Thanks a lot for comments!

Hi, I’m experiencing a frustrating issue when working with overlapping layers. Whenever I delete an element (frame, vector, etc.) that has multiple layers stacked above or around it, the layer selection resets. Instead of automatically selecting the parent layer, the selection clears or jumps, and I have to manually re-select the lower layers again. This significantly slows down my workflow, especially when cleaning up complex layouts with many stacked elements. Thanks in advance.

 Dear Sirs,I’m on the free Starter plan and don’t see any Figma AI features (no magic wand, no AI options like First Draft, Generate, Edit with prompt, Remove background, Vectorize).What I see: File in Drafts (Free) Plan: Starter / Free (confirmed in Settings → Plan & billing) Searching “AI”, “Generate”, “First Draft”, “Remove background” in Actions shows nothing native, only third-party AI plugins (UX Pilot, Codia, Photoroom, etc.). Could you clarify if Figma AI is available on the Starter plan, or do I need to upgrade to a higher plan? Screenshot from my FigmaScreenshot from my Figma

For several months I have been applying for a license (K12), filling out this wonderful form, but no response, what happened, the institution is the same, the place of work is the same. If the educational institution does not meet the parameters, at least some feedback is possible.

When I try to draw or write only straight lines appear. The ruler in the settings can’t be turned off

i am trying to build on figma build. i want to be able to speak to it and it registers the voice and transcribes it or provides closed caption. currently the video works but the mic does not. if anyone has any solutions to make this work i would appreciate it!

Hey Now I can't even login to figma!! please help

Once I import a file, for example a picture the color looks different:Normally : OrangeAfter import: Red

I am pushing updates from my design system and when updating the instances in external files I am not seeing changes. For context, I had some cards with an outline in my design system, I have now removed these outlines and updated various times in the other file and still I am not seeing the outlines disappear. I have even tried the ‘repair component connections’ command I have seen in other posts and that has not worked, even though it said it repaired various connections. After pushing another update after this was done the outlines are still on the cards. What is the point in the design system if I can’t make changes at the source? Now I have to remove the outlines from each individual card in my other file, this is very frustrating. 

I am a solo user on a Professional annual plan. I have a pending $166 invoice that appeared despite having 'Auto-upgrade' disabled. I have already corrected my seat assignments and reached out via the support bot, but I haven't heard back. Can a moderator please escalate my case?

While trying to use Figma Make, and importing our components, Figma Make doesn't seem to use the actual component but rather imagines a similar one and thus losing all of the properties associated with the component. Is there a way to force Figma Make to use the actual components with their properties? Even if I specify that I want it to use the component, it doesn't.