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I apologize in advance for the clumsy translation from Russian. Hello, there is a problem - when running through the program, a solid black screen appears on the desktop, while buttons such as minimize, close and shrink the screen -it all works, I assume other buttons also work, but everything is flooded with black. Logging into the figma account through the browser, everything appears and works fine, the problem is only in the program on the desktop. I rebooted the computer, reinstalled the Figma, but the problem did not solve, please tell me what to do, it is more convenient to work through the program separately than switching between browser tabs. 

When creating interactive prototypes in Figma, only vertical lists support mouse wheel scrolling. Horizontal lists cannot be scrolled with the mouse at all—you have to drag to view the content. What a terrible design! Your interactive prototype features are absolutely awful. Can you please optimize this properly in the next update?

Icons wrapped and with scale applied do not work properly anymore after latest update.Note on updates in general: everytime there is a new update I have noticed something breaking in Figma. For the price paid for the service it would be great if all the new implementations went through thorough testing everytime. It is quite annoying to have to find work arounds every new releases to avoid these bugs. 

I only need 1 full site , and  I set all member  free on my team .but the bill shows that I need to pay for 2 full-seat. How can I delet the additional full-seat from the bill ?  Could you connect me with the support team to cancel the seats ?[a screenshot redacted by forum admin/moderator to remove PII]

I am trying to create a standard horizontal carousel with two-step navigation (scroll arrow begining middle and end) using a Component Set to manage arrow visibility. Goal: When the Right Arrow is clicked in the Start state, the row should smoothly scroll to X=1000 pixels and the button should change state to Middle (showing the Left Arrow). Setup: The content row (Latest Releases Full Row) has horizontal overflow. The button logic is contained within a three-variant component set (Start, Middle, End). At the end of the first 16 tiles I a have added 8 more tiles in the layers called R1T17 to R1T24. Failure: The first Right Arrow interaction work perfectly (scrolls to X=1000 and changes state). However, the Left Arrow in the Middle state is failing: it executes the "Change to" action but does not execute the "Scroll to" action. The view remains scrolled to X=1000 I have exhausted all known native solutions and workarounds: Tested Nudge (Relative Scroll): The native Scroll to with a

 Hi, I’m experiencing an issue with the color picker tool in Figma.When I try to select a color from my design using the Color Picker, it always detects the color as black (HSB 0° 0 0), even though the area I’m sampling clearly has different colors. No matter which part of the frame or image I select, the result is always black.I’ve already tried zooming in, restarting Figma, and switching files, but the issue still persists. It happens on every document.I’m not sure whether this is a bug in the color picker or something related to my settings.Could you please help me troubleshoot this issue?Thank you!

Hello Figma Support Team,I hope you're doing well. I’m reaching out because my account was charged for a subscription without any confirmation or notice, and I did not intend to continue with the paid plan.Since I didn’t authorize or confirm this renewal, I kindly request a refund for the recent charge.Here are my details: Account email: kaiismith.business@gmail.com Charge date: Nov 30, 2025 I would appreciate your help resolving this as soon as possible.Thank you very much.Best regards,Kai Smith

Hello Figma Support,I was working as an editor on a team project, but the owner’s account was deactivated due to an unverified education plan.Now the entire project is locked, and I cannot move or edit the file.I kindly request restoring access to the file or transferring ownership to my account, as the original owner is unavailable.This project is important for my work and I need to continue designing.Thank you.

"When I try to run 'Import plugin from manifest' in the Plugins menu on my computer, the Finder does not open. Because of this, I am unable to integrate Figma with MCP."

Hi Figma Support team,However, we noticed the following issue:Users with View seat in our organization cannot access figma.currentPage.We want to clarify:Is access to figma. currentPage restricted for View seat users?Does accessing figma. currentPage require Dev seat or Full seat because it depends on Dev Mode APIs or document access privileges?If possible, please provide official documentation on how seat type (View / Dev / Full) affects Plugin API access — especially figma.currentPage.Thank you!

I accidentally deleted my account without canceling my professional plan first, and now I am getting billed $260 every month. I re-activated the account, but I lost the professional plan access and could not cancel the plan from the re-activated account. I was not able to get a hold of Figma’s customer service to resolve this. Can somebody please help?  

Hi there, my team and i have been experiencing our components shift and move out of frame when we duplicate or when the file refreshes. This hasnt happened before but for the last few days we’ve been experiencing this. has anyone else?

Verifiquei o meu e-mail estudantil (superior) e deu tudo certo na verificação, mas na hora de acessar o Figma a conta continua simples com todas as limitações, pode me ajudar a liberar o plano mais completo do Figma para dar continuidade aos meus estudos? Por favor

I have been working on a detailed app concept and started looking for app developers near me to help bring it to life. I heard stories about Apploid Studios collaborating with local developers on complex apps, which made me wonder if working with someone nearby actually improves teamwork and understanding. Has anyone here hired local developers for a project like this Did having someone physically closer make a real difference in communication, feedback, or the final product compared to working with remote developers

Hi Figma Support Team,I’m using Figma Make / Figma Sites to publish a website and I see a “Made with Figma” watermark/badge on the public URL.I’m considering upgrading to the Professional plan and wanted to clarify one thing before I do: Does the watermark / “Made with Figma” badge disappear on published sites if I upgrade to the Professional plan? If yes, is this applied to all sites under my account, or are there any limitations/conditions I should be aware of? My goal is to use Figma Sites/Make for a production website without Figma branding in the footer/badge area, so any details you can share about how branding works on Professional (and other paid plans, if relevant) would be very helpful.Thank you in advance for your help!Best regards,mlbrnight

Recommend Figma course either in-person in London or remotely online?

Hey all! Our design team needs to learn Figma on the fly and are looking for recommendations for the best current foundational course. They are experienced designers who have primarily worked out of Adobe CC and are new to Figma. They’re looking to learn all the Figma basics (excluding prototyping), with a focus on design system creation/maintenance. For background, I took Mizko’s Ultimate Figma Masterclass and found it very helpful, but also outdated. I’m looking to find a similar course that includes hands-on practice, but am hoping there’s one that is more up to date with the latest Figma UI. Thanks in advance for any suggestions!

I'm working on a mobile app with a team of designers and I want to be able to test the mobile design on my phone and see what if feels like. I'm a startup founder with a big focus on product UI/UX and want to make sure the experience is amazing.I tried using Figma prototype and it's incredibly slow and sluggish and it doesn't really give me the right experience similar to what the app will feel like when coded.What is the best way to test and experience this?

 I have tried several times to log in and verify my student profile, but each time it tells me I still need to "verify status." If I try again to verify it, I get the message "Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer." What should I do? I’ve already contacted the figma support but they haven’t responded yet…I really need my figma education account for my uni finals :(((

Hello,I’m currently trying to get the Figma Education plan but I’m facing several issues.• SheerID rejected my verification without giving details and closed my ticket permanently.  • I contacted education@figma.com more than a week ago but haven’t received a reply.  • My school does not provide the option to create a new academic email, so I cannot submit a new request.  • I am an active student and can provide school documents (student ID or enrollment certificate) if needed.Could someone from the Figma team please review my case or let me know what I can do next?Email used for verification: bb3***@gac***.ac.krSchool domain: gac***.ac.krThank you! 

I submitted a Figma plugin four days ago, but it’s still under review — normally it gets approved within one business day. Is anyone else seeing delays lately? I noticed there haven’t been any new plugins published in the past week. Thanks!

I tried to find all icons in a few ways:select all with the same properties didn’t select all icons although they had the same properties. I don’t have the option of the library analytics. I found all icons with ctrl f and writing the name of the icon so it found all icons but it still didn’t show their properties. some of them don’t have the same height and width please help me Thanks!

I think it’s essential to enhance Figma Webpages because that’s the direction we should always be working toward. But Webpages feels like a downgraded version of Figma, with too many limitations—from plugins to AI integration methods. I don’t want a weakened Figma; I want a more powerful one. Webpages shouldn’t be a lesser option but the standard condition. What’s needed are mockups as close to reality as possible to showcase the functionalities. Why do we have to keep coming up with operational workarounds?

Hello, Although I have cancelled my subscription and I now have a starter plan and my workspace is listed as Free, I have been charged 12,40 € for the Professional Plan.I have tried multiple times to reach out to support.Please contact me through my email and refound it, as I do believe it was a mistake. Best regards,Federica 

HiI have tried to verify my student account, and did it before the deadline - I even got an email that confirmed my re-verification but my student plan still expired. When I try to verify it again it says that I have exceeded the limit of times I can verify.Is there a way to get the student-plan back? I have tried several times and different ways but nothing works.