Ask the Community

Hi everyone, I’m looking for urgent advice. Two days ago (Aug 12), I accidentally permanently deleted my Figma workspace (I was the sole member). This action also deleted a critical project file I had been working on for dozens of hours. I contacted Figma Support less than 10 minutes after the deletion with all details (file name, URL, deletion time, screenshots) and asked if it could be restored from backups. I also paused all activity in my account (including drafts) to avoid polluting logs or backups. I understand this kind of restoration is not standard, but I’ve read that it can sometimes be possible if reported quickly. The backup window might soon close, so I’m hoping to get advice from the community: Has anyone successfully had a file restored after a permanent workspace deletion? Any tips to ensure the request is escalated to the right technical team as quickly as possible? Thank you for any help!

Hello Team, Could you please inform me about the maximum number of users that can be added to a Figma prototype file with view access? Thank you.

We have removed lots of unused users (about half of them) due to a restructuring, but we have been invoiced for all seats on July 29. We do not foresee using all seats during this next year. Is it possible a refund or credit for future renewal for all those unused seats.

I would like to know if it’s possible from the REST API to extract a fill background image without His childrens infront : In figma I have : Im able to extract : But I want to have :

what is “Error ID: 0af11dcc6e8243d3af9235b0908cf702” i cant enter any of my work it’s showing message like below : Something went wrong Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.

I need a single line of text to fit within a container without wrapping, breaking the boundary, or truncating. I need the text to get smaller when it gets too long to fit, either by reducing font size or overall scale. The text is dynamic, so I can’t reliably tell how long it will be to pick an ideal font size. Things I’ve tried: Standard left and right with top and bottom constraints, but if the text becomes too long, it wraps and breaks the boundary or truncates. Using text auto width with scale constraints, but the text just grows outside the boundary. Using text auto width then wrapping it with an auto layout, thinking the layout could hug the text and use scale constraints to get smaller, but hug resizing and scale constraints are mutually exclusive. Is there any way to do this dynamically?

Can Figma Make use the custom fonts available to my organization and team?

I have a button animation I’ve been trying to figure out. I did my very best, but I can’t work out how it works. I’d like to send you a link to the website where I saw it. Would you be able to explain it to me? Here’s the link: https://www.mutabor.de/de/...Go to the third section on the page (scroll down to Elevate your strategy). On the right, at the bottom, there’s a button called for example Brenntag CASE. When you hover over it, it instantly changes — the button image switches to an icon with an arrow, and the style changes from an outlined button to this icon version. Thanks a lot,Geof

sometimes, I see the situation like image added with 1px when it’s exported is there any solution for these kind of things?

I’ve been stuck on a prototyping issue and wondering if I could get some help. I have a “Share” dialog box with multiple tabs, and I want to keep a consistent background frame while switching between tabs and showing dropdowns. Right now, each dialog state is a separate instance outside the frame, which keeps things organized — but duplicating the background frame across all 16 states is making the file unnecessarily heavy. Is there a smart way to animate or switch between these dialog box states while maintaining a single, unified background frame? Ideally, I’d like to avoid duplicating elements just to preserve consistency. Appreciate any suggestions!

I have text styles defined inside a library file. All my components are using these styles. When creating the designs using the components and styles in another file I always make sure to use the text styles and if I paste text I use Shift + Cmd + V to esnure I’m pasting text without any formatting (verry annouing tho). Recently I was just going thorugh already done designs to check something and noticed that all the text layers in some of my pages are with the correct color variable, correct size and etc but they have no text style attached to them. Now I have to go layer by layer, copy the text, click Reset all changes (if it is a component) and paste the text. This is rediculous. So few questions: Is there any way to make the default pasting of text be without any format? Is there any bug that caused this dettachment? Is there any way I can only reset the style of the text layer inside component instance and not the text color and etc?

There’s a font called “System font” within Figma.I can’t seem to find it anywhere. Does any of you know the company who created it.Is it available anywhere else ?

How do I import figma make into figma design to make edits personally?

When I created my educational plan with my school it was created ultil 2026 but today I have received an email informing that my education plan will expired in 4 weeks. Did you change the politics?

I can see a Material font in my Figma app by default, but it doesn’t see to be the variable font version. I downloaded and installed the variable font version of the Google Material Icon, but I can’t seem to get it on the Figma app. I don’t see any controls to modify the weight, grade and optical size of the font in the Typography details or variable section. How do I get the variable font version of Google Material Icon in Figma?

Hi all, I’ve been using the Figma MCP server and found that get_code outputs Tailwind classes without any reference to Figma variables. For example, if I have 2 boxes that use two different semantic variables with the same hex value, Figma only provides the raw value in the generated React components. My Figma frame setup What get_code returns in Cursor Unfortunately, this means the model has to guess which token to use from the codebase based on the raw value provided. Here is what Cursor tells me: Do you know if this is intended? Am I missing something that can bridge that gap accurately? Thanks.

I just published a figma make design to share with a client and the ui broke - all the styling is gone and I cant share it in the state it’s in. Has anyone else experienced this?

Hello, I’m might not the only one trough this, but gradients from 100% to 0% opacity are incorrect from a color to another. It doesn’t behave like a web browser and it can be confusing. Here is an example roughly pasted from dev mode.

Our Sketch license expires next month and I need to upload copies of all our Sketch files to Figma as we transition over and sketch runs out. We need backup copies of that work. However, recently while importing the Sketch files into Figma, I have noticed that the files are not rendering as they should, with fonts and containers going haywire and looking like a complete mess. Initially I will upload a file and it will load up without fonts, and Figma will say that there are ‘missing fonts’ - I then add the missing fonts like for like, and the fonts appear all over the place - not fitting in containers and spilling out everywhere looking all jumbled up. Also, some of the components look a bit messy too (wrong colours, broken elements etc). When I first tried the import 6 months ago it worked fine - no problems? Now they seem broken when newly uploaded. Is there a way to fix this?

We wrote stories and linked it to figma components(via copy link to selection cmd+L) within the stories. We then did branching and started rolling out incremental updates, but now on merging a branch, the pasted Figma links are taking the users to a cover page and not the component. Is this normal? How do you work when the components are getting incremental updates?

I have a user which cant share Figma Make Boards. Another user can, both have same license. The user who cant share gets following msg while click on share button. If the user request this .. i get a request for full seat in figma. What is wrong here, because the second user also have collab seat and can share.

When I used figma mcp, I used get_image and got the following error: 很抱歉，你的请求已失败。请重试。请求 ID: 476a230e-8622-423d-aa64-07a468f5a85d 原因: Request Failed: 400 {"error":{"message":"missing required Copilot-Vision-Request header for vision requests","code":""}}

Hey I noticed few of my friends in my uni got the Figma make access while I did not. Is Figma make and site now available for edu pro accounts for students?

I want to apply AI to Figma for example automatically update or generate UI screens following my current asset (I will create a library with color, icon, component, font of text, size of text,...). I see the feature First draft in Figma but it only allows me to use the existing libraries of Figma, cannot put mine. Please support me with this.