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juannuan.huang.hp
New Member
October 21, 2026
Question

Figma AI something went wrong

Howdy, I keep getting persistent Figma AI errors no matter what I do. Can y’all help me out?

srid_2G2960487GGBW0Y13NN21GQTT

 

1 reply

Celine_
Figmate
Community Support
October 21, 2026

Hey there, Celine from the Figma Community Support team here! Thank you for flagging the “Something went wrong” errors and sharing the error ID! Is it happening in a specific fil or any files here?

As the issue still persists, I’ve created a support ticket on your behalf so our team can investigate further. Your case number is 2212419 sent to you email address: jxxxxn.hxxg@axxxp.xm.

Please check your inbox when possible, and reply directly in your case (please mention any steps you have already tried and shared the affected file, and grant Can View access to support-share@figma.com so the team can take a closer look at it). Thank you!

Update: I can see in the backend that our support team has replied to you, and they are currently investigating it. Please continue directly there if you have any questions, thank you!