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Hi,I have 2 full seats. One billed per year, the other one monthly. I would love to change the monthly billing to yearly, but I am obviously not able to do that. Any idea? Thank you so muchBest, Kurt

Hi! A previous team member was the owner of the Figma file and was receiving email notifications from Figma normally (view request from external people). Before he left the company, I assigned myself the owner of the file.I was expecting to receive the notification emails of view requests since I got the ownership of the file. But nothing happened.My problem is: with the recent Figma upgrade, the view request panel in Figma doesn’t show the emails of the people who want to view the file (before the upgrade it did). I need that information for security reasons (that could be solved with the email notification).I already tried to adjust Figma preferences in order to receive the email notifications, but it didn’t help.Any clues?Thanks! 

Can you realistically and honestly building a working and stable website on Figma Make or is just for prototyping? I am not a developer but i managed to build about three sites on Figma Make, published them and is now live but i do not have the comfort of knowing that the sites will remain stable

Hello,I have a question about the Figma Professional plan. If I purchase this plan for one month and then decide to cancel it afterward, will I lose access to the projects I created during the Professional plan period?Thank you for your help.

Normally the library files show a little icon in the lower left of the tile thumbnail image that looks like an open book. One of my files is showing a new symbol I’ve never seen before and I don’t know what it means. Anyone know?Symbol I haven’t seen before. 

I’m facing a strange issue in Figma. Some elements in my project are completely invisible on the canvas—they don’t show up while I’m designing, and even though they are clearly listed in the layers panel. However, when I switch to Prototype mode, those same elements suddenly appear as expected. I’ve tried checking layer visibility, groups, and constraints, but nothing seems to fix it. Has anyone experienced this problem before or know a solution?  

Hi, Figma Team! When prototyping in Figma, how do you usually handle transitions between mobile and tablet screens? Any tips?

I encountered this problem with gradient in editor and in preview.What is causing this? Top - What I see in editorBottom - What I see in previewGradient settings colorGradient settings in frame  

I’ve recently created a new color token library as part of our Design System, which has now replaced the old one. However, I’m running into some issues with older files.These files still contain references to the old library (which has been unpublished) alongside the new one. As a result, some components don’t work as intended, even though they’ve been updated to use the new library.When I pull in brand-new components, everything works fine. The problem only appears with components that were originally linked to the old library, it seems like there’s some sort of conflict going on.Since we’re talking about hundreds of existing components in the olf files, replacing them all with new ones isn’t really an option.Is there any advice or best practice for resolving this kind of conflict without having to manually replace every component?

Considering that document.execCommand is deprecated, what would the best way to write to the system clipboard within a custom plugin? Right now, it’s a bit hacky where one can create a temporary HTML UI, set elements like textarea with the intended value to copy, then use document.execCommand. That will likely not be supported in the future, so ideally there’d be a nice and secure way to work with the system clipboard through a Figma API.

Hello - the higher education institution that I teach for (OpenClassrooms) is on the list of approved schools, but I don’t have an email address associated with the school (none of the educators do). I filled out the form to verify and selected the appropriate options but ran into an error.Screenshot: https://shottr.cc/s/FDcX/SCR-20251001-h57p.pngReached out to figma support and they rejected my request since I am on a starter account (I was on an education account). Thanks!Niki Brown 

I do not know how, but in Figma, I got this point using which I was able to set the center of rotation. Last time, I saw this in Sketch, but this popped up today. I was surprised. But then, the moment I duplicated the ear vector, this was gone. I do not know how I triggered it. Tried lots of things and searched all around. Couldn’t find a shortcut or a trigger using which I could enable this.

I created a color system using variables, then published the file and applied it to another file.The connection works fine, but when I click on variables it shows up empty.Is going back to the original file the only way to view the connected variables or styles? (Would like to see the organized variables at once in the connected file as well.)

When I select 10 objects and I align them, BEFORE the update, I see the distance between them and set it accordingly on right upper corner.Now after the UPDATE its GONE. Cant do anything. 2000hrs in to Figma and I lost my basics. WHY would you ever do something like this? 

We had our DSM broken into two parts, one for colors and the other for everything else. Not sure why, just how it’s always been. I’ve spent the entire day trying to disconnect the colors one and consolidate them. The color variables are now in the right place, I can see it myself. But it won’t let me publish them. It will publish changes to the variables list, such as a new collection or a renaming, but the colors don’t show up for us anywhere in any other files. I’m completely lost.

I’m trying to verify my student account via my ID. But it always says verification failed. And the reason they provide is it couldn’t find my last name in my ID card. Now let me clarify. My full name is “Sifatullah”. that’s it. Nothing before and after. And my ID says the name: “[redacted by moderator to remove personal information]”. Now, I tried the following combinations while filling up the Education verification form of Figma:[redacted by moderator to remove personal information]And both of these fail! So what else do I do? And now it even shows “Verification limit exceeded”. Please help. I need it for my upcoming project show.

I can export my file to PDF and then convert to MS Word, but the file doesn’t convert cleanly. The resulting MS Word file requires cleaning every page; every text box has a duplicate and there are stray page numbers.   I’m looking for a faster solution to cleanly convert the file for a partner organization. Any suggestions? 

Hey all! If possible, how does one manage the state of a button based on the value of a boolean changed by another component?Thanks!Mark

This is probably quite specific, but I am creating a drag and drop system where what is NOT dragged needs to be reactive to where the dragged object is. I can’t show you my real wireframes but here’s a representation that hopefully is clear enough: What I am “doing” is dragging the purple circle. I need to get it over to the first place (where the red circle is). When dragging, once the purple circle is dragged near the second position but NOT dropped, the yellow circle should react and move to the third position.Then I want to continue dragging to the first. Ideally this is of course one smooth motion.Currently though if I have the second frame and third, I have the interaction on the purple circle from the first to second on “On Drag”. But if I do the same for frame 2 to 3, I need to reclick the purple circle to start dragging again.Does anyone know a workaround for this?

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects 

I followed the process to ask for Education plan as teacher. The form, the documents.Then I got the email for sheerID telling me to click the link to verify my status, and I got this (pic).But it’s been more than 24 hours now and I still have nothing… Is this normal ? 

Hey all. Why does the image aligned to the top, but on the right it says “left”? 

If my education status ends, will my files in the team be locked? If so, can I still duplicate or move them to draft after they are locked?

Is ‘Dev Mode’ available in figma designer but not in figma site?

I can’t seem to figure out how to allow my component to scroll. The ! says it needs to be bigger than the frame which it is and no matter how many times I try to make it larger than it already is, the ! still doesn’t go away. I’ve tried restart starting the app and my computer but it still doesn’t work. Any help would be amazing, thanks