Ask the Community

I was SO excited to learn about the Extended Collection feature--until I looked at the help center article, where this will only be available for Enterprise plans. 😭 I work for a b2b that allows for our clients to use their own colors in our product. When testing out the color system in light and dark theme with our default colors, obviously that’s fine...but then swapping the primary color (and sometimes secondary color 💀) to see in light and dark mode is a bit trickier across a bunch of clients.I created a default collection with light/dark theme that uses our primary and secondary colors. I made a second collection with primary and secondary colors to swap out for quick tests or demos..but at that time we were limited to 4 modes. so the ‘modes’ were the companies and the variables were grouped in primary- light theme/ dark theme, secondary- light theme/ dark theme.I guess the allowance of more modes is helpful...but how are others handling this?  

Hey everyone !Not sure that I am the first having this issue but didn’t find a topic describing the exact same problem.I created 4 variants of a component in order to create a rotation effect, here is the component set : The same image with a 90° rotation But when I want to use it, the instance that I could get is only the first variant, even when I select another one :  What am I doing wrong here ? If anyone has any idea how I could make this work, I restarted many times and nothing changed .. Thanks 

Hiya, I need to use a font (Adobe Obviously font family) in Figma. It worked briefly when I installed the font using a figma plugin but then it disappears. It shows the yellow ‘missing fonts’ alert but won’t update when i try to replace it. I only seem to have this issue with that particular Adobe font and it’s really frustrating. (I’m using Figma in browser as i read that this was better for font issues, on macbook) Could anyone help please? Thanks! 

Hey gang Any tips for creating a figma make prototype that respect 5 + breakpoints when importing from a page frames figma design. Currently can only import 1 or 2 frames at a time. Make sometimes goes off script and doesn't create a the correct media enquiries 

I designed a mock-up of my project and I notice when I hit play, the design does not show up and instead shows me a black iphone 16. Is there a fix where I can get my design to show on the iphone? Thanks

Hello, I am facing this problem: My app-developer encountered an asset export issue. A complex icon, composed of stacked vectors (group), is being downloaded with an excessive amount of blank whitespace around it. The actual icon occupies only a small fraction of the exported asset's bounding box.What is the root cause of this behavior and what is the cleanest method to rectify this on the master asset so the developer receives only the minimally necessary area for the icon?I already tried to frame the group, to make it a component, change the export settings and the union selection function, but nothing worked so far.Can you help?Thank you 

Hello, I am facing a problem with my Figma prototype project, which I have embedded on Behance. The issue is that none of the links for external web pages are working on Behance. When I click on a link, it's as if I clicked on plain text. I have checked the links in the Figma prototype, and they are working perfectly there. I have already checked my links—they are accurate—and I have looked for solutions online but haven't found anything helpful. I have read online that the embedding code might be the source of the problem, but I am unable to verify this. I have also checked the sharing settings. One more thing to note: in the edit mode on Behance, the links are working. If anyone knows anything that could help, I am willing to provide the embedd code if that is going to help. Thank you!

Need Help! When I try to export my prototype to useberry from figma, it appears this: But I even reduce the size of my images and still cant export !!!! 

从网站上正常下载的PNG格式的图片，大约923或者960字节大小，同样的分辨率的图Photoshhop下载的同样格式文件大小约为1.04kb。这是其中一点，最关键的是放大看网站下载来的图，有一条大约1像素的灰边，有人遇到类似的问题吗？是怎么解决的呢白色的框是网站下载的PNG，另一个是Photoshop下载的 

Hi! I have my Figma Site in a place to get feedback from my team and when I preview the prototype, everything is responsive as I expected with autolayouts etc. However, when I go to publish, because the page is not a frame, I cannot make the outer frame inside that page “fill” it and be responsive, it just stays that default desktop size. I don’t want to just view my breakpoints, I want to be able to drag my window and have the design take up that space. I must just be missing something obvious.. and appreciate any help! Unfortunately I cannot share it because it is for work, but let me know what other details I can share. Thanks. 

I made a drag animation from 3 frames to make a horizontal scrolling effect. All my animations are ok exept one (frame 2 to frame 1). Some components from frame 1 are fading out when I am dragging, but they show up when I release the drag. I can’t find the problem.. Here is a video to show it. https://vimeo.com/1131363351?fl=ip&fe=ec  

today i start animate a frame with full carve i simply change wight size in this frame but the result not same thing i usually get its just the wight change but it change the shape while it animate. 

My Figma design file is gone. I didn't delete it, and it's not even in the Recycle Bin. Please recover it immediately. Please save me.

Hi there,Is there a way to collect user interaction analytics from a published Figma Make prototype? Is there a dashboard for it or how to impanelment a tool to collect the users.Many Thanks

Hi all,New to Figma Make – just testing it out in the hope that we can start to use it going forwards. It’s working really well, but is there a way that a Client can add comments to the prototype? In a similar way to when you send a link out from a Figma Design?Thanks in advance!

Hi everyone, looking for some advice. I want to leverage Figma AI to analyse my Business Model Canvas and generate strategic, actionable insights beyond simple data extraction.Any suggestions on how to do the following? And if not in Figma AI, how else can i approach it? Thanks so much in advance!  Core Deliverables:  Strategic Gaps & Improvement Suggestions: Prioritized feedback on BMC viability and cohesion (e.g., mismatch between Value Props and Customer Segments). Contextual Learning & Documentation: Provide educational links and industry best practices for specific concepts listed on the sticky notes. Workflow Generation: Auto-generate initial User Flows/Customer Journeys based on the BMC's Customer Segments, Value Propositions, and Channels.  Additional High-Value AI Suggestions:  Competitive Analysis: Generate a visual competitive landscape map from textual competitor data. Design-to-Documentation: Create a Product Requirements Document (PRD) skeleton a

I don´t know whats going on but my control panels are huge andI cn´t work like this, any suggestions o what it might be? It seems to be the mobile app or something, instead of the desktop version.

I have a collection of variables as the design system expanded I need to group some variables under different collection with different name Collection 1 Variable 1 Variable 2 move Collection 1 Variables to New collectionNew Collection Variable 1 Variable 2 New Variable 1 New Variable 2 I don’t think Figma allows this, is there alternate way to achieve this besides manually rebinding them. 

PreviewSo, I have a case for creating a kitchen order system. If any item is clicked, it should automatically move to the back (become the last in the order) and this action can be repeated until all items have the “delivered” status. Is there any advanced prototyping feature that can make this happen without having to create a separate prototype for each case?Thanks guys 😀

Hello. Can u help me.In the new Figma update, I can no longer move objects with the arrow keys while holding ALT+Shift. I used to do that to see the exact pixel distance and align everything precisely, but now I can’t. How can I get that back?

One of my design files is missing, and this file is very important to me since it contains all my design work. I am the only file owner, and I didn’t delete my file, and I am using the right account to access it.I recently tried to access it through my browsing history, but it now says I need to request access, which is really strange because I’m the only owner of this file. After I clicked “Request Access,” I did not receive a notification because I am the only person who can access the file. I just opened it last Monday. My ticket number is 1569586 and my file link is  https://www.figma.com/design/AUz125OdNPBHRi2YRYb5mf/Workspace?fuid=1420840222826442576 I have contact with the Figma support team and got very general email response today suggesting that I delete the file so I could find it in the trash. However, I’ve mentioned several times that I did not delete it and it is not in the trash. After I replied quickly to clarify, I didn’t receive any further response. I don’t mean to i

One of my design files is missing, and this file is very important to me since it contains all my design work. I am the only file owner, and I didn’t delete my file. I recently tried to access it through my browsing history, but it now says I need to request access. Could you please help me check if the file still exists or if there’s a way to restore my access? This is really important for me.

Hey everyone,I’ve been using Figma Make to build my website and noticed that it generates a lot of React code with many components. I have a few questions: Is there a way to export or download the entire project as a .zip file, instead of manually copy-pasting the code into my local environment? Since I don’t need all the React code, is there a way to export only the design, or better yet, convert or export the Figma Make project into a Figma Design project? In Figma Design, we can use plugins like Builder.io — are plugins like that also available for Figma Make? Would really appreciate any guidance from anyone. Thanks!

Hey y'all, I feel like I'm losing my mind. I just added a user to my team account, when I meant to swap their seat with another user who was no longer using it. So now I have this unused seat I'm going to be billed for - and I can't find any way to remove it. I've googled and chatted with their AI bot. Can anyone point me to where I can remove an unused seat so I'm not billed for it?Can someone from figma also please explain the decision to hide this UX and make it so unclear?

I am seeing this, reliably, after every revision in my make prototype. Sometimes multiple times between revisions. I am like 770 prompts deep and this is a pretty complex front-end, so maybe it has to do with size/memory or something? My connection is fine and I don’t seem to have the problem on new prototypes.