Ask the Community

Hello, I would like to ask, after I enable the Clip content function on an ellipse, why does the Clip function not cut according to an ellipse as a border, but a square? I don’t know if my statement is correct…=(

Hello! I am a new figma user, just wanted to know if there’s a way for me to adjust resolutions in terms of pixels per inch (PPI)?

Hello, I’ve encountered a problem. It appears that there are memory issues in my file. The project isn’t very large, but it shows 75% to 100% memory usage. I have much larger and more complex projects that didn’t have this notification, and everything worked fine there. There are definitely not more layers in this project compared to my previous ones…

Hello, I search through the forum but didnt find the example I’m struggling with. I want to build a responsive baner for a web site. It contains a video frame(or slider frame) 16:9 and two frames in a group set to fill/fill. It is all in a frame that is fixed/hug and set to Wrap. When I change the width it all works great until I get to my 16x9 frame. I pour my hair how to set this frame so it would start to scale proportionnaly while decreesing the width of the main frame. Is it possible to have a fixed aspect ratio image inside of an auto layer frame and it will then behave due to auto layout configuration???

PLease help me

Hello, I am working on a project that will work on multiple screens at the same time. (6 screens simultaneously). As far as I know, it is not possible to prototype more than 1 frame. Is there any other way to achieve that?

When an asset is scaled within a frame, the scale adjusts the asset from top, left; often placing the asset out of frame. I’d like to set the adjustment so it adjusts from center. Is that possible?

Hello, I am using the professional Figma plan for 1 editor. But today the amount for 2 editors was automatically debited. In the amount of 30 dollars. Is it possible to return the funds either in full or at least redirect $15 of them to pay for the next month? ticket #1034586

I am so mad I really don’t care if there are any other topics that match my issue!! Figma is now wasting my time and messing up my work. I have just updated, logged back in via the browser and have now lost access to key files that I have to ask the ‘owner’ or ‘admin’ to enable. I am both! Or I have to ask for support. Well, I’m asking for support now!!!

So I updated Figma and when I came back to open my files all of them werent there except 1 that was open when the update started, idk what to do, it isn’t on the deleted files… also previous projects that I did with other people have disappeared…

My company recently changed our email domain, so my email address changed as well. Now, when I log into Figma using Google SSO with the new email, it sees me as a new user and I can’t access any of my old files. The problem is, the old email address is now deactivated, so I can’t log in with it anymore to transfer files or anything like that. Does anyone know how I can get my files back or transfer them to my new email? Any help would be greatly appreciated!

I am developing two different widgets in two separate folders and I am trying to sync the data in both widgets together. From Widget A, I can press a “Send” button and it will send the data from Widget A to Widget B and navigate directly to wherever Widget B is at. But I want Widget B to automatically fetch and display the data from Widget A as soon as I navigate to Widget B using Figma.currentPage.selection = [WidgetB] Figma.viewport.scrollAndZoomIntoView([WidgetB]); Right now after I have navigated to Widget B, I have to create and click on a “Fetch” button in Widget B in order to fetch and display the updated data. I have tried setting up event listener to trigger the fetch function, but I assume the Widget B is not in an “active state” when I navigate from Widget A to Widget B that why the event listener isn’t triggered. Is there any solution to solve this issue, this is my first Figma widget project and I have been trying to solve this for days, any help would be really appreciate

Oddly, I can no longer edit color styles. When I click on the edit icon, I get an inert color picker. Clicking on that brings up a repeat of the edit color box. I have Figma up to date. Did something change or is it my system? –Paul

Hello everyone, I was a University student that was using the Figma Education Plan this previous semester, and over my courses made many projects under this account. The semester recently ended and I wanted to add some of the projects to my portfolio, but when I logged in using Google, Figma redirected me to the survey that you do when you initially register for a new account. Once I got past it I was indeed, greeted with a completely new Starter account. All of the files I had worked on were gone, all the saved libraries and teams I had made are nowhere to be seen as well. I still was able to find and open some of the files from my browser history, so they were thankfully not deleted, but all of my access is removed despite being able to still see my name and icon in the project’s editor’s history. When I click the [ask to edit] button, I even get the request in my exact same email’s inbox! But when I try to accept it, an error occurs. I think it might have to do with my university c

Hi there, I can’t work in my design files anymore and have been locked out. ‘Your Educational plan has expired - Education team members need to verify their status to keep collaborating…’ I used to have a private educational plan I used to work on the design file… since introduction on the Desing file system by Figma I’m getting this error message. Thinks I have tried: created a company account (paid) assigned to the companies team space emptied the browser and app cache, deleted and reinstalled the app logged out from all devices Is it because the Owner of the company team space is still on educational plan? But then all my other colleagues have no issues working on their files…

I want to achieve prototype for this kind of table where there is a fixed column on the left or right or both. This is used by ANT Design & Airtable as well. ANT Design Fixed Column How do we achieve this stick one/ multi columns and scroll rest horizontally?

I’m trying to create a accordion component and when you open the accordion the image on the right changes. I’m trying to figure out how to do this with interactions. The image would be different with each accordion item. I’d also like the other accordion items to close when you open another one. Is this even possible? I’m having a hard time figuring it out. Here’s the components: https://www.figma.com/design/20sc256zFZLvA28UFpzRGo/Accordion-Test?node-id=0-1&t=kpAox86dJyipLIBI-1 Here’s the prototype: https://www.figma.com/proto/20sc256zFZLvA28UFpzRGo/Accordion-Test?page-id=0%3A1&node-id=1-305&viewport=1019%2C334%2C0.34&t=dmFOw4KwqnqwDSQM-1&scaling=min-zoom&content-scaling=fixed

I’m trying to follow the instructions from this Figma Learn page but the “Publish new version” option is not showing up. Here’s what I see on my end when I try to follow the instructions. Is anyone else facing this issue?:Supademo

Hello, Currently the useStickable() and related methods of the Widget API are only supported in FigJam:figma.com Adding this API in Figma could allow for implementing the sticky ideas. Do you have plans to extend support in the near term? Thank you, Mate

How do you apply bold or fontWeight to a text range using the API? The following works for underline: textNode.setRangeTextDecoration(index, index + length, ‘UNDERLINE’); But the following does not appear to work for bold: textNode.setRangeTextStyleIdAsync(index, index + length, ‘bold’); What is the correct way to use the API to format a range of characters within a text node please?

Hello everyone, I have had an issue with the Auto Layout “Spacing Mode” feature. The option to utilize “Spacing Mode” does not appear. I have the latest release and I have tried multiple solutions to solve the issue. Please see images below. Header Settings: Menu Links settings: Unable to upload because I am a new user. Frame settings are set to hug. Menu Icons settings: Unable to upload because I am a new user. Frame settings are set to hug. Thank you in advance for your support.

Hello, Figma masters! Recently we upgraded to Fifma’s organization plan and started using branches. The idea was to make each branch match the dev’s sprints in Jira, keep the branch until the sprint is done and all the changes are live on production. It sounded great but then mid through a sprint priorities changed and things that were already designed got pushed back for the next sprint. Turns out that Figma is not that flexible in choosing what to stay in the branch and I have to manually update variables as well. I was curious if anyone using branches has a better approach. I was thinking about ticket-based branches but that would be very annoying and merging will take forever.

Hello, i’m trying to upgrade my Figma to premium and it fails just after the payment. I need this for work and still no answer from the support. ticket #1014798) the message that i got is : Please update your payment method in Admin settings or check with your bank to see if there’s an issue on their end. Can anyone explain why is this happening?

Today Figma announced that there does not have to be an extra text style for bold, italic and underline. It can be used directly with shortcuts on the text. I am very happy! I have now applied this to my components. But when I want to use the instances, they are not Bold even though the components are Bold. Is this a bug?