I have a file I created in my personal account; company bought a Pro account and I transferred it there by changing the owner to me at my company address.
It is in Recents. l can’t drag it into the team I created (the team doesn’t highlight on drag hover), and if I create a project under the team and try to drag the file there I get a message “You don’t have permissions to remove files from this project.” Huh?
Log in as [destination account email] and upgrade [original account email] to be an editor on the [destination team] (this will only be temporary). → Manage team permissions
Log into [original account email] and move all files that you wish to work on using Professional features into [destination team]. The simplest way will be to consolidate all of those files into one project, and then drag and drop that project into [destination team] using the lefthand sidebar. You may also want to move the draft files of [original account email] as well → Move files between accounts, organizations, teams, and projects
Once moved into the [destination team], right-click each of those files > Share, and invite [destination account email] to each file as an editor. Do the same for any project(s) you moved → Invite to projects, files, and prototypes
Log in as [destination account email], and accept each of those file invitations.
Return to your [original account email] account, and change [destination email]'s role from editor to owner → Transfer ownership of files or projects
Once you’ve moved and transferred ownership of all files, log back in as [destination account email] and open the team’s “Members” tab. From there click the ••• next to [original account email] and choose Remove. *Don’t forget this step of removing [original account email] from being an editor on the team. Leaving that user as an editor will create a $15 additional to your subscription.
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