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Video added to the component, has been set for the audio to be off but the audio continues to play during Prototype playback.

Hey @Steve44, thank you for reaching out!


Can you try clearing out the cache? Also please try to force-quit and open Figma in a new browser window (or force-quit the Figma Desktop app and restart it.)


If this is not solving your issue, are you able provide a direct link to the file so I can take a look directly in the file? Please invite support-share@figma.com with “can edit” permission so we can look into this further? Note that users with @figma.com emails on your team do not count towards your billing.


If you’re unsure on how to invite someone to a file, please follow these steps:



  1. Click the “Share” button at the top-right corner of the Editor

  2. In the next window, type support-share@figma.com into the text box

  3. Select the “can edit” permission option

  4. Click the “Send invite” button



Thanks,

Gayani


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