Ask the Community

Hello Folks! Resizing does not appear when I click auto layout. Do you know how to fix it?

When I try to open a shared project or an old project, I only see a dark grey background. Also, when I open a new project, the same dark grey background appears. What should I do?

The client has created an interactive presentation as a prototype in Figma. This prototype is currently shared using Figma’s free plan. The client wants to share a direct link to this prototype with various people. Is there a limit on the number of people who can access the prototype via the link? Will there be any additional charges for each person accessing the prototype?

When I drag a PDF file into FigJam, it used to work quickly. Now, a pop-up asks for the source of the PDF (e.g., Miro, Lucid, etc.) every time, which significantly slows down my workflow and is very frustrating. Is this a temporary data insight collection or will this remain in FigJam?

I am unable to access the feature of AI in my designs. Is it not available to all?

Am unable to open my existing Projects on Figma and I can’t even create new ones, please what should I do?

my organization just tranistion from Figma to figma.gov All of a sudden all my Figma files are not pulling in the fonts. They are enabled/active in fontbook, installed on my desktop. I’m using the chrome browser and still Figma agent is not reading the fonts? Any suggestions?

Suddenly, my professional student account asked to verify student status. I checked and the screen said it was verified but I still couldn’t access professional contact.

I am trying to create a branch with few icons with color changes and also added a new icon with component description. When I try to send the changes for review, I am not seeing both the Hex codes for the new color and the Component description for the new icon. Can someone help me understand what am I doing wrong?

Hello everyone ! I’m a new Figma user and I deleted my team on Figma not thinking that it would delete my project. So please how can I recover my project ?

In design mode, the text style is displayed as H4, in Dev Mode it is displayed as H3. How can this be fixed?

Hi everyone, We have designed our sales deck in Figma. Since each Frame consists of many shapes and vector graphics, it would simply not make sense to directly export the Frames as PDFs. Aside from that, the direct PDF export has issues rendering fades and other styles in the PDFs making a direct export unsuitable. Below I share on our approach and thinking, but as this is very complicated, I would love to get your recommendations on how to set it up in the most-effective way. To us, it is also important that we have a small file size and still high resolution. Transforming all graphics and backgrounds to png for each of the slides would be the perfect solution, but is simply too time-consuming to deal with. Approach: Export all Frames as PNG with high resolution (I chose 3x) Convert all PNGs to PDFs using any tool of your choice, e.g. png2pdf.com Apply OCR to PDFs, e.g.

I accidentally deleted a team in my Figma account, which contains important files. Unfortunately, I did not receive any confirmation email regarding the deletion. Could you please help me restore the deleted team and the associated files? Additionally, could you resend the confirmation email related to this deletion? These files are critical for our ongoing projects, and I would greatly appreciate any help you can provide to recover them.

I have created a video component that initially show play button in middle and upon clicking on it the pause button appears which slides to the bottom corner of the video while playing the video simultaneously. When the video completes it goes to the initial state of the icon which is play button… For this I’ve set the delay as per the length of the video But the problem I’m currently facing is that, if the user pause the video in between and then play it the delay timer does not work properly. For better understanding, please play the slide in the give linkFigma – 5 Aug 24 Please let me know if there’s any solution for this type of problem. Thanks in advance!

It only happens on some occasions (for example, when editing comments). If the accent mark is used (for me, the Spanish accent mark, meaning this symbol “á é í ó ú”), the text cursor moves to the end of the text, and the user continues typing from there without realizing it. They must manually reposition the cursor (and delete the extra text they unintentionally wrote). It is annoying. It’s not serious, but it should work correctly.

We’ve encountered an issue where fetch requests made from our plugin to our API are setting the Origin header to null , therefore our API calls from our Figma plugin to our servers are failing with CORS error and its blocking us from adding important features to our plugin. Besides the CORS error, this behavior has also raised security concerns, particularly regarding potential CSRF vulnerabilities. Could you please provide guidance on the following: Is this Origin: null behavior expected when making API requests from Figma plugins? What is the recommended approach for securely communicating with our backend API from a plugin? Are there any specific CORS configurations, alternative communication mechanisms, or plugin configurations that we can use so we can set the request origin to a specific value other than null? We’re committed to building a secure and reliable integration, and insig

Has anyone ever encountered issues with Figma where components aren’t updating across different files? Despite making changes in the master component, the updates aren’t reflected in other instances. What to do now??

Is there any way that you can change trajectory of smart animate animation? For example, I created this card that you can access here: https://www.figma.com/proto/OgbEnbpVrQH79TLMkaerST/Untitled?node-id=3-2&t=EiVU6T7hTypnpSfD-0&scaling=min-zoom&content-scaling=fixed&page-id=0%3A1 Usually, smart animate always use “blinking” animation. However, I want to change the animation that starts horizontally, like start from the left and ends to the right. Is it possible to create that kind of animation? Thank you in advance and I’m sorry if there are any grammatical errors.

Importing a file using file import keeps loading forever and file does not get imported. any solution?

I thought that all Google Fonts were available in Figma but I don’t see Inclusive Sans. Thanks!

Lately I’ve noticed when I’m working, the hand cursor will get stuck; I will be trying to move an object but the hand cursor won’t go away. If I click a layer or a tool or anything in the ui, the cursor behaves normally again. It’s weird and seems like a bug. Figma 96.4 on MacOS 11.2.3

Hi Designers! I have a troubble on my Figma project… I’m on Mac and i have done the update of Figma, but i have a gap between Design mode view and prototype view… The font isn’t the same too This is an example on screenshot TY for your help!

I have a file with components library and bunch of applied variables to them. When I importing this file into another I have an issue - size-type variables does not show up in design mode. But it exists in dev mode. Colors and text variables it’s not the case. Examples

プラグインでphotosを入れたが7日間無料とでてきた、8日目から自動で有料更新されてしまいますか？

UI3: UI2: